1/5 Mukesh V. 1 year ago on Google • 8 reviews
Today
on
28th
Dec,
2022,
myself
and
my
wife
visited
Mc
Donald
outlet
at
GNB
Galaxy,
Ambarnath.
We
ordered
Gourmet
Meal
for
2
consisting
of
1
veg
burger,
1
chicken
burger,
1
French
fries
and
2
coke.
When
the
order
came,
one
burger
which
was
supposed
to
be
veg
burger
was
served
to
my
wife,
who
is
a
pure
vegeterian.
The
staff
who
served
food
to
us
confirmed
that
the
said
burger
is
vegetarian.
However
after
having
couple
of
bytes,
my
wife
felt
that
something
is
wrong
with
the
burger
and
she
asked
me
to
taste
it.
To
our
surprise
both
the
burgers
served
to
us
were
Chicken
Burgers.
When
this
issue
was
brought
to
the
notice
of
outlet
staff,
their
approach
was
very
casual
aa
if
its
just
a
small
mistake.
The
manager(so
called)
said
that
the
person
who
served
us
is
new
hence
he
was
not
aware.
Very
casually
he
also
said
that
'No
Problem,
we
will
give
you
veg
burger'.
We
were
shocked
by
such
casual
approach
of
the
store
staff
and
when
I
told
them
to
call
their
incharge,
I
was
told
that
he
is
on
leave.
They
were
even
not
ready
to
mention
the
bill/order
no
on
the
refund
slip
which
was
given
to
me
when
I
insisted
for
it.
My
wife
who
is
a
pure
vegetarian
is
still
upset
with
the
whole
incident
as
its
about
her
beliefs,
values
and
sentiments.
We
never
expected
such
unprofessional,
casual
and
laid
back
approach
from
Mc
Donald
staff.
5 people found this review helpful 👍