BVLGARI image

BVLGARI

Jewelry store Fashion accessories store Watch store Perfume store Sunglasses store Leather goods store

One of the Most Reviewed Watch stores in Chuo


Address

Bulgari, Armani / Ginza Tower, 1-4F, Bulgari, 2 Chome-7-12, Chuo City, Tokyo 104-0061, Japan

Website

www.bulgari.com

Contact

+81 3-6362-0111

Rating on Google Maps

4.40 (579 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 11 AM to 8 PM
  • Wednesday: 11 AM to 8 PM
  • Thursday: 11 AM to 8 PM
  • Friday: 11 AM to 8 PM
  • Saturday: 11 AM to 8 PM
  • Sunday: 11 AM to 8 PM
  • Monday: 11 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: service (14) Bvlgari (12) store (12) time (11) good (11) customer (11) floor (9) atmosphere (8) shopping (8) shop (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Mozan R. 4 years ago on Google • 239 reviews
    I went two times to Bvlgari cafe, in each time i had a cup of tea with lemon flavored cake. Nothing special except it's brand cafe I like their chocolate selection though 👌
    4 people found this review helpful 👍

  • 5/5 Kant C. 1 year ago on Google • 93 reviews
    Had a great time here. We were graciously served by Bvlgari Sales experts Ms Numata and Ms Cai, and we definitely enjoyed the atmosphere and hospitality in this store. Ms. Numata professionally introduced and helped my wife to try on the Diva's Dream necklace and gave practical advice. Despite the card payment was disrupted twice, they still patiently and nicely assisted us. Our faith in Bvlgari was finally restored after this marvelous shopping experience at Bvlgari Ginza Tower. (If you want to know why you could read my comment on Canton Road store in Hong Kong) Highly recommended, every staff were trying their best to provide a state-of-the-art shopping experience instead of solely working for their salary and bonus, 💯 shopping experience.
    4 people found this review helpful 👍

  • 5/5 Noe 6 years ago on Google
    One of our favourite venues for Lunch, dinner or roof top drinks - family, friends or for entertaining. Excellent venue split over 3 floors. 9th floor the formal restaurant : exceptional service, quality and stlye. Fantastic wine selection and especially when taking a course menu. The chef Luca has earned the 1 (or now 2?) Michelin star with his creativity and imagination of the dishes. Pairing beer with a small dish a suprise as blended in with some fantastic and difficult to obtain italian wines in japan (bvlgari are sourcing some items directly from europe). For dinner a perfect spot and can enjoy the bar and roof terrace after. Lunch equally perfect and very good for as a couple or family and location for business 10th floor bar and casual dining. Here you can take a taster of the main restaurants food but with a smaller menu and a more relaxed ambiance. Bar counter and seats. Certain evenings they have live music and which is relaxed lounge/jazz. Can get busy and does have a number of events Roof terrace : for light lunch. Afternoon tea and evenings drinks. Due to location, quality and style it does get booked for private functions (have attended a number over the years) so check before. Highly recommended as an afternoon spot for vino outdoors The building does have parking by prior request but not recommended if driving anything sporty/wide/low One of the best fine dining spots in tokyo
    4 people found this review helpful 👍

  • 2/5 Danny S. 1 year ago on Google • 449 reviews
    The high tea set and services is just fine. I believe it can be improved more with such a price tag.
    2 people found this review helpful 👍

  • 5/5 B “Melb” C. 7 years ago on Google • 446 reviews
    Great place to visit. High standard customer service. Great food. Will come back again next time!
    2 people found this review helpful 👍

  • 5/5 P M. 1 year ago on Google • 88 reviews
    The staff here is so nice and helpful. Great customer service and I always enjoy going to this Bvlgari location. They have a very large selection of leather goods on the second floor.
    3 people found this review helpful 👍

  • 4/5 k X. 4 years ago on Google
    (Translated by Google) I think it is a flagship shop in Bulgari. As soon as you enter the store, a clerk approaches and says, "Welcome. The floor is separated depending on the product you want. Do you have any items you would like? " If you tell us your hope, "I will guide you. ], And it wasn't a shop where you could watch freely at window shopping. At first I thought it was a solid store, but as you can see from the price of the products you put, it is generally expensive and I think it can not be helped. If we talked, we were able to receive a good customer service, and the flow of purchasing the desired product was quick. Thanks for your good shopping. Thank you very much. At the time of accounting, I was guided to the table and thought that I could get a drink, but unfortunately I could not get just a few hundred thousand bags. I was thirsty. (Original) ブルガリのフラッグシップショップだと思います。店内に入るとすぐに店員さんが近づいてきて、『いらっしゃいませ。ご希望商品によりフロアが別れています。ご希望の商品はございますか?』と聞かれます。希望を伝えると、『ご案内致します。』とすかさず案内され、ウィンドウショッピングで自由にブラブラ見られるお店ではありませんでした。 最初は堅いお店だなと思いましたが、置いてある商品の価格からも分かる通り一般的には高価なものですので仕方がないと思います。 話をしていけば普通に良い接客を受けられ、トントン拍子で希望商品を購入する流れになりました。おかげさまで良い買い物ができました。ありがとうございました。 会計時、席に案内されたので飲み物でも戴けるのかと思いましたが、残念ながら2、30万程度のバックを買っただけでは戴けませんでした。喉渇いていたのにな。
    3 people found this review helpful 👍

  • 5/5 Anam M. 1 year ago on Google • 8 reviews
    Lovely place with many vegetarian options!
    3 people found this review helpful 👍

  • 5/5 Panpanjin 6 years ago on Google • 96 reviews
    Peaceful and nice atmosphere. Ordered a Bvlgari Bvlgari. Love it here
    2 people found this review helpful 👍

  • 4/5 Simeone S. 1 year ago on Google • 76 reviews
    Very nice bar in the heart of Ginza. Cocktails are excellent. You won't be disappointed. Avg price for cocktail is 2000 yen.
    2 people found this review helpful 👍

  • 5/5 Saad A. 3 years ago on Google • 43 reviews
    Great atmosphere, super friendly staff, great chocolate and great food all in one place.
    2 people found this review helpful 👍

  • 5/5 Ann 5 years ago on Google • 22 reviews
    Great atmosphere, great food, great services. I really enjoyed it.
    2 people found this review helpful 👍

  • 5/5 g e. 3 years ago on Google
    (Translated by Google) The jewelry and the display are wonderful. (Original) ジュエリーも、ディスプレイも素敵です。
    2 people found this review helpful 👍

  • 5/5 もなゆ 3 years ago on Google
    (Translated by Google) This year's Valentine, Bvlgari chocolate has not opened in Shinjuku, so go directly to the 10th floor of the Bvlgari Tower. Purchased 10 tiramisu chocolates for the scattered friend chocolates. I ate it for myself. It's expensive, so it feels delicious. (Original) 今年のバレンタイン、ブルガリチョコは新宿に出店していないため、直接ブルガリタワー10階へ。 ばらまき友チョコ用にティラミスチョコ10個購入。 自分用に早速食べてみました。高いから美味しいなって感じです。
    2 people found this review helpful 👍

  • 5/5 Meera M. 1 year ago on Google
    Bought a diva necklace and was assisted by Miki who was so kind with us throughout the whole process :)
    2 people found this review helpful 👍

  • 1/5 諏佐椋子 4 years ago on Google
    (Translated by Google) When I bought the necklace here, I was given the same one, but a different one. I purchased a ginkgo-shaped necklace of white pearl oysters, but the white pearl oysters I showed you at the beginning were very beautiful and smooth. I told you that I wanted it and wrapped it up. However, the contents of the necklace are not confirmed when the product is purchased, and the necklace packed in a bag and opened at home should have a net-like pattern. It was inscribed. I know that there is such a thing because it is natural, but I told you that I want the same shape but the first thing you showed me. Maybe he gave me a new one. It may be kindness. But this is not what I wanted. After that, I called both the call center and the head office, but I was disappointed that it was not possible to accept returns or exchanges. They did not even make a final confirmation, and even if they told me they had a receipt, they wouldn't even replace it. I plan to buy it again in Bvlgari, but I do not want the old-fashioned male clerk in this store to respond again. (Original) こちらでネックレスを購入した際、見せられたものと同じ、けれど違うネックレスを渡されました。 購入したのは白蝶貝の銀杏型のネックレスでしたが、初めに見せていただいた白蝶貝は大変美しく、キメもなくツルッとしたものでした。 それが欲しいとお伝えしまし、包んでいただきました。 しかし、その後購入の際中身の確認はされず、袋に詰められ渡され家で開いたネックレスは、網目のような模様、と言ったら良いのでしょうか。それが刻まれておりました。 自然のものですのでそのような物があるのも分かりますが、私は同じ形だがそれではなく最初に見せていただいた物が欲しい、とお伝えしました。 新しいのを出してくださったのかもしれません。親切心かもしれません。しかし、これは私が欲しかった物ではありません。 その後コールセンターさんと本店さん、両方にお電話しましたが、返品交換は受け付けないといわれ心底がっかりいたしました。 最終確認もせず、またレシートもあると伝えても交換すらしてくれない。 ブルガリではまた購入する予定ですが、この店舗の初老男性の店員には二度と対応して頂きたくありません。
    2 people found this review helpful 👍

  • 2/5 RSS社長 3 years ago on Google
    (Translated by Google) Visited on October 31st. I searched for a bag and wallet on the 2nd floor. I felt that the attitude of the staff who accompanied me was not suitable for a luxury store. The explanation of the product I was worried about whether to buy or not, and the answer to this question were lazy, and I felt like I was looking down. When purchasing BVLGARI products, go to another store. I'm sorry. (Original) 10月31日来店。2Fでバッグと財布を探しました。 付き添いしていただいたスタッフさんの態度が高級店にはふさわしくないと感じました。 買うかどうか悩んでいる商品の説明やら、こちらの質問に対しての回答が気怠げで、下に見ている感じでした。BVLGARIの商品を購入する際には、別の店舗にします。残念です。
    2 people found this review helpful 👍

  • 5/5 ヤス次郎 3 years ago on Google
    (Translated by Google) It's expensive, but I think the response is good. Recommended for those who say "things without mistakes" and "things that can be used for a long time" rather than "price" 👍 (Original) 高価ですが、やはり対応はよいと思います。「価格」より「間違いのない物」「長く使える物」という方にオススメです👍
    1 person found this review helpful 👍

  • 5/5 せりくんの日常チャンネル 3 years ago on Google
    (Translated by Google) I come every week. Since he is the person in charge, he can smoothly browse the products and have various conversations. I bought a lot of ties in the past, and I also use two purses. The purse string is loosened for the best customer service. Next is a shoulder bag and an Octo watch. Give me money (laughs) (Original) 毎週のように来ています。担当指名なのでスムーズに商品を見れたり、色々会話も弾みます。過去にもネクタイを沢山買い込み、財布も2つ愛用中。最高の接客に財布の紐が緩みます。次はショルダーバッグにオクトの腕時計ですね。金くれー(笑)
    1 person found this review helpful 👍

  • 5/5 竹上 3 years ago on Google
    (Translated by Google) The customer service was good. I didn't buy it this time due to time constraints. After all, I wanted to buy it in a place with good customer service. (Original) 接客が良かったです。 今回は時間の都合で、購入しませんでしたやっぱり接客の良いところで購入したいと思いました。
    1 person found this review helpful 👍

  • 5/5 Jessica W. 4 years ago on Google
    (Translated by Google) Afternoon tea is great, laid back and stylish atmosphere (Original) 下午茶好棒 悠閒時尚氛圍
    1 person found this review helpful 👍

  • 5/5 Sandy J. 4 years ago on Google
    Nice place in Ginza
    1 person found this review helpful 👍

  • 5/5 松岡良子 3 years ago on Google
    (Translated by Google) I went to buy chocolate during the Bulgari fair. There was a fashionable restaurant on the upper floor. (Original) ブルガリフェアの期間中にチョコレートを購入しに行ってみました。上の階にはお洒落なレストランがありました。
    1 person found this review helpful 👍

  • 3/5 獅子蛇 4 years ago on Google
    (Translated by Google) I felt that the number of items was small for the building There are a lot of high-end things in BVLGARI, whether it is due to the nature of the land or there are many spectacular things, but if you fly a little more in the repertoire I think that the fun as a shopping side will increase Also, the product has no sense of unity and is hard to see (Original) 建物のわりに品数が少なく感じた 土地柄なのかBVLGARIでもハイエンドのものが多く目を見張るものがあるがもう少しレパートリーに飛んでいると買い物する側としての楽しみが増えると思います あと商品に統一感がなくて見辛い

  • 5/5 にゃんちょこしなはる 4 years ago on Google
    (Translated by Google) We enjoyed afternoon tea. The staff will respond quietly and with meticulous care. Flowers were also displayed on the table. He explained the menu every time the dish was brought. The snacks, the original chocolate and the 🍰 were both delicious. Visited the dressing classroom, but I was very satisfied (* ˊᗜˋ *) (Original) アフタヌーンティーを楽しみました。 スタッフは物静かできめ細やかな心配りで対応してくださいます。 テーブルには花も飾ってありました🌼 お皿が運ばれて来る度にメニューの説明もして下さいました。 軽食もオリジナルチョコも🍰も美味しかったです。 着付け教室のお出掛けで訪問しましたが、大変満足しました(*ˊᗜˋ*)

  • 5/5 Veerawit T. 11 months ago on Google
    Luxury drinking place

  • 4/5 Mayumi S. 4 years ago on Google
    (Translated by Google) My favorite Bulgari, I went to watch battery replacement! If you change the battery here, it will give you a cute Bvlgari watch case so I always change the battery here! We were able to show the clocks and bags on the 1st and 2nd floors during the 30 minute wait, and talk with the friendly capacity! I would like to ask if there is a chance again! (Original) 大好きなブルガリ、時計の電池交換に行って来ました! ここで電池交換すると可愛いブルガリの時計入れをくれるのでいつもここで電池交換しています! 30分の待ち時間に1階と2階の時計やカバンを見せてもらい優しい定員さんとお話しが出来ました! 又機会があれば伺いたいです!

  • 4/5 Chill O. 4 years ago on Google
    (Translated by Google) 2019 Christmas season. When viewed from a distance, a large monument on the outer wall, such as a ribbon along a supple jewelry box. Bvlgari icon "Serpenti" = serpent with rugged scales and sharp eyes masculine! A device that illuminates in conjunction with the smartphone app, using illumination in collaboration with TeamLab. The illuminated evening is a highlight. (Original) 2019クリスマスシーズン。 遠くから見ると、ジュエリーボックスにしなやかに沿うリボンのような、外壁の大きなモニュメント。無骨な鱗と鋭い瞳がマスキュリンな、ブルガリのアイコン”セルペンティ”=へび🐍! チームラボとコラボレーションしたイルミネーションで、スマートフォンアプリと連動して光る仕掛け。ライトアップされる夕刻が見所です。

  • 5/5 英樹石川 4 years ago on Google
    (Translated by Google) He / she carefully substituted (Original) 丁寧に代用してくれました

  • 5/5 伊藤貞雄 4 years ago on Google
    (Translated by Google) Fashionable 🙆 Someday I want to have a branded product ❗ (Original) おしゃれ🙆いつかは ブランド品 持ちたいけどね❗

  • 4/5 sacu 3. 4 years ago on Google
    (Translated by Google) I enjoy this illumination every year. (Original) こちらのイルミネーションには毎年楽しませてもらってます。

  • 5/5 染谷和彦 4 years ago on Google
    (Translated by Google) Best customer service! The products are also the best! (Original) 接客最高!商品も最高!

  • 5/5 山下五郎 3 years ago on Google
    (Translated by Google) I buy jewelry and bags. You can enjoy shopping with the image of many bright people. It may be difficult to enter, but once you enter, you'll have a great time! (Original) ジュエリー や鞄等買わせて頂いています。 明るい人が多いイメージで楽しく買い物ができます。 なかなか入りづらいかも知れませんが、入ってみるととても良い時間を過ごせると思いますよ!

  • 5/5 Anthony S. 1 year ago on Google
    Wonderful, friendly staff

  • 4/5 西尾規子 3 years ago on Google
    (Translated by Google) The corner room of the glass window on the 4th floor, the sunlight entered well, and the jewelry looked natural ✨ (Original) 4階のガラス窓の角部屋、日光がよく入って、ジュエリーが自然に見えました✨

  • 5/5 yuu 5 years ago on Google
    The salesclerks provide excellent service. The wedding jewelry is on the third floor. There is an elevator in the store. There is a cafe and a restaurant upstairs.I need a reservation to use it.

  • 5/5 Peter W. 4 years ago on Google
    Uber iconic shop... superb customer service...

  • 3/5 HSY K. 4 years ago on Google
    Lovely to see the building on Christmas day

  • 5/5 MODEX S. 5 years ago on Google
    Best restaurant magnificent service from shopping to dining .

  • 3/5 Fumina N. 3 years ago on Google
    (Translated by Google) I had afternoon tea! The customer service is impressed with the politeness that I want to add about 10 if there are 5 stars! Did you mean that the taste of afternoon tea is so good? However, the customer service is wonderful, so lunch with friends for the purpose of talking is more than enough! (Original) アフタヌーンティーを頂きました! 接客は星5あったら10くらいつけたい丁寧さで感激!でしたか、アフタヌーンティーのお味はまあまあフツーかなぁというところ。 ただ、接客は素晴らしいので、お喋り目的なお友達とのランチ程度なら十分すぎるくらいのところです!

  • 5/5 Kochindaとら 3 years ago on Google
    (Translated by Google) Good location (Original) 立地はいい

  • 5/5 中沢真奈美 3 years ago on Google
    (Translated by Google) I went to preview Christmas gifts. (Original) クリスマスプレゼントの下見に行ってきました。

  • 4/5 TM I. 3 years ago on Google
    (Translated by Google) I went to buy a fashion ring for everyday use. It was my first time to purchase in Bulgari, but the customer service was polite and I was very satisfied. (Original) 普段使いのファッションリングを買いに行きました。 ブルガリでの購入は初めてでしたが、接客も丁寧で非常に満足できました。

  • 4/5 夜倉幹夫 3 years ago on Google
    (Translated by Google) Bulgari Building full of elegance. The snake-like illumination that used to be attached was cool 🐍 (Original) 気品あふれるブルガリビル。 昔ついていた蛇みたいなイルミネーションかっこ良かったな🐍

  • 5/5 鼬川正孝 3 years ago on Google
    (Translated by Google) It was a very retro, modern and calm place where you could spend a very elegant time and you would want to visit again and again. Thank you for accepted for me.That's fantastic environment.Confortable place (Original) とてもレトロでモダンで有りとても優雅なひと時を過ごすことができる落ち着いた場所で何度も訪れたくなる様だ場所でした。 Thank you for accepted for me.That's fantastic environment.Confortable place

  • 4/5 岡林政子 3 years ago on Google
    (Translated by Google) The chocolate is delicious. I drank a lot of chocolate drinks (Original) チョコレート美味しいです。 チョコレートドリンクごくごく飲んじゃいました

  • 5/5 Kentaro H. 3 years ago on Google
    (Translated by Google) I like the cake at the bar (Original) バーのケーキがいいね

  • 3/5 Aa S. 3 years ago on Google
    (Translated by Google) He took all possible measures against infection. The food was delicious ^^ I was prompted to make additional orders outside the course about 3 or 4 times It was a pity that the conversation was interrupted. (Original) 感染対策を万全に行なってくれました。 お料理も美味しかったです^^ 3、4回ほど、コース外の追加注文を促され 会話が途切れる点だけ残念でした。

  • 4/5 yori 3 years ago on Google
    (Translated by Google) Ginza Tower is a new store in Bulgari that sells watches and jewelery. Although it is a brand shop, it is very kind and has an atmosphere that you can easily enter. (Original) 銀座タワーはブルガリでは新しい店舗で時計とジュエリーを扱って居ます。 ブランドのお店ですがとても親切で気軽に入れる雰囲気です。

  • 5/5 Goon R. 3 years ago on Google
    (Translated by Google) I asked because I am considering an engagement ring. The people who served me were kind enough to try it on comfortably. When purchasing, I would like to buy at this store. (Original) 婚約指輪を検討中の為伺いました。接客してくださった方も親切に対応してくださり気持ちよく試着することができました。 購入する際はこちらの店舗で買いたいと思います。

  • 5/5 Kiyomi K. 3 years ago on Google
    (Translated by Google) I visited with a birthday present purchase accompaniment. The product I wanted to purchase was decided in advance. First, I went to another store, and since there was no item I wanted to buy, I was introduced to the Ginza Tower store. I was able to verbally tell my budget and what I wanted, and I was able to see and confirm the actual item, so I was able to shop with confidence. It was a humid day to visit, and it was nice to be able to sit back and take a break while waiting for gift preparation. On the way home from the purchase, I was delighted to say, "I'm glad I could buy what I wanted to save steadily 💃✨". Yeah, I'm glad I bought it! Was good! What? (Original) 誕生日プレゼント購入の同行(付き添い)で訪問しました。購入希望の商品は事前に決めていました。先に、別店舗さんへ行き、そこには購入希望の品物がなかったので銀座タワー店さんを紹介してもらいました。予算や欲しいものを口頭で伝えて、現物を見て確認できたので安心して買い物できました。訪問日が湿度の高い日で、ギフト準備を待つ間にゆっくり座って休憩できてよかったです。購入した帰りに「こつこつと貯めて欲しいものが買えてよかった💃✨」と喜んでいました。そうか、買えてよかった!よかった!って。

  • 5/5 cheng h. 3 years ago on Google
    (Translated by Google) Roofed restaurants and bars It's surprisingly easy The scenery is also the best (Original) 屋根のレストランやバーや 意外にやすいよ 景色も最高

  • 5/5 高瀬KJ 3 years ago on Google
    (Translated by Google) Everything was delicious! (Original) どれもこれも、美味しかった!

  • 3/5 鹿嶋浩史 3 years ago on Google
    (Translated by Google) Bulgari cake jewelry box (Original) ブルガリケーキ宝石箱や~

  • 5/5 Masanori Y. 3 years ago on Google
    (Translated by Google) A shop where you can relax and shop in a spacious space. (Original) 広々とした空間で落ち着いてショッピングのできるお店。

  • 4/5 Yuri T. 3 years ago on Google
    (Translated by Google) Each one was made very carefully, and it looked beautiful and delicious. The atmosphere was calm, and the table layout was good so that the surrounding tables didn't bother me at all. (Original) 一個一個がとても丁寧に作られていて、見栄えも美しく、美味しかったです。雰囲気も落ち着いていて、周りのテーブルが全く気にならないテーブル配置が良かったです。

  • 5/5 中根道雄 3 years ago on Google
    (Translated by Google) The atmosphere of the shop was also good and it was a good feeling to drink slowly. (Original) お店の雰囲気も良く、ゆっくり飲むにはいい感じでした。


Call +81 3-6362-0111 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
  • Service options
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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