Paul Bakery & Restaurant image

Paul Bakery & Restaurant

Restaurant Cafe Bakery French restaurant

🫤 Mediocre taste in return for ridiculously expensive prices. Customer service is not the best as well. I ordered Chicken Avocado Sandwich ( sandwich was average, bread was too harsh,french fries were bad, you can clearly tell that the oil used is being recycled basically, their definition of green sa... People often mention good, bread, staff, service, ordered, nice, delicious, great, sandwich, salad,


Address

Amman 11118, Jordan

Website

paularabia.com

Contact

+962 6 401 1207

Rating on Google Maps

4.00 (362 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 11 pm
  • Thursday: 9 am to 11 pm
  • Friday: 9 am to 11 pm
  • Saturday: 9 am to 11 pm
  • Sunday: 9 am to 11 pm
  • Monday: 9 am to 11 pm
  • Tuesday: 9 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: good (15) bread (13) staff (11) service (9) ordered (9) nice (9) delicious (9) great (8) sandwich (7) salad (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Dina J. 2 years ago on Google • 89 reviews
    Mediocre taste in return for ridiculously expensive prices. Customer service is not the best as well. I ordered Chicken Avocado Sandwich ( sandwich was average, bread was too harsh,french fries were bad, you can clearly tell that the oil used is being recycled basically, their definition of green salad on the side is literallyy lettuce with oil and lemon) The meal costs 12 JDs with American Coffee. Coffee was not bad as well. Overall not impressed.
    9 people found this review helpful 👍

  • 3/5 Shahd A. 1 year ago on Google • 70 reviews
    Their sweets are a bit dry! However, the food is great! Loved the vegetarian pasta! The salad was not that good comparing to its price 7.5 JDs! Overall, it was fine. A lot of things on the menu are not available.
    5 people found this review helpful 👍

  • 5/5 العنود Insta / 1. 2 years ago on Google
    I love the place, the Service is fast and kind, highly recommended , I ordered a Lemon cake and flat White and it taste great 🤍🤍
    6 people found this review helpful 👍

  • 5/5 Akram H. 8 months ago on Google • 110 reviews
    Great service and food . I love their bread , they can sell it separately as well. They also have some nice sweets . We tried their burger recently.
    1 person found this review helpful 👍

  • 4/5 Rafal Al S. 1 year ago on Google • 114 reviews
    I visited this with a good friend of mine 💙 We had onion soup 🥣 and a delicious cordon bleu with a sandwich of smoked not sure what 😅 Let me tell you something, I’ve never had such an amazing bread 🥯 and butter combo in my entire life 🥹 they serve this delicious hot bread for free along with some yummy butter and smashed olives which I never tasted before for real!! The serving size was great The taste was nice The soup was amazing 😻 The staff was really friendly Though there was a delay in service which made me give them 4 stars instead of 5 The waitress was really nice thank you for the amazing effort if you read this💜

  • 5/5 Khalid F. 7 months ago on Google • 113 reviews
    One of the best breakfast/brunch spots for me in Amman especially in Abdali Mall. Of course Paul's reputation is known worldwide but they never fail to amaze us with the quality. The waiters were very hospitable and welcoming. If you are looking for a nice cozy and delicious place, Paul is the place to be.

  • 5/5 Ola S. 1 year ago on Google
    Very good. Food, drinks, and sweets are delicious. Good location inside Abdali mall at the ground floor. Suitable at all times: BF, lunch, or dinner.
    4 people found this review helpful 👍

  • 1/5 Khaled R. 2 years ago on Google
    Chairs are so dirty and need maintenance. Sitting on it feels like I am sitting on a solid wood. Indoor area is full of flies and when telling the waiter his answer was: "because its hot". Food is not good at all. Although its a bakery, the bread is chewy. I also ordered omelet with vegetables salad,when served salad was only lettuce. Moreover, instead of changing the knife when changing dishes, they took it of my used plate and placed it on a napkin on the side!
    2 people found this review helpful 👍

  • 5/5 Safo c. 4 years ago on Google
    You have not had poached eggs till you try them at pauls! The eggs were delicious, the yolks gooey in a good way the perfect blend of flavors. The omelet was okay delicious but nothing major. Of course their pastries are amazing the croissants are to die for. Their coffee was very good Italian coffee is always the best.
    2 people found this review helpful 👍

  • 3/5 HLK 10 months ago on Google • 37 reviews
    The food quality is a bit below average yet over priced.. bread basket was a joke compared to Paul in Emirates or Egypt, too much waiting time for breakfast, coffee is okay, yet the milk tastes cheap, ordered turkey and cheese croissant came with onions inside it even though in the menu it doesn’t say that and I have allergy so had to wait more time to replace it, the staff though are nice and the waiter was very friendly that’s why I give three stars.. the experience is way below any experience I had in Dubai or Cairo branches.

  • 5/5 Walid Z. 1 year ago on Google
    The Service was excellent and the staff efficient and friendly, add to that excellent food. What more can one ask for.
    1 person found this review helpful 👍

  • 4/5 Wasim Z. 1 year ago on Google
    Excellent food quality, very good presentation. Service can be better.
    1 person found this review helpful 👍

  • 3/5 ASHRAF H. 1 year ago on Google
    The salmon dish was good but it needed more spices tasted a tad pale and the mushroom soup in Egypt tasted allt better than in jordan I wonder why it tasted bland here eventhough we like Paul usually and the standard is usually higher.
    1 person found this review helpful 👍

  • 5/5 Cherine H. 1 year ago on Google
    Fancy deli / cheese choices as well pastures mille feuilles with fruits and chocolate and eclairs, fresh Macarons, yummí pies 🥧, coffee and more ... I personally don't eat dough and deli sandwiches 🥪 because I find it dry and hard to bite through but some toast with Brie melt can be more tender. I usually ask for details beforehand so my choices are always as expected!!
    1 person found this review helpful 👍

  • 3/5 Tamara n. 3 years ago on Google
    I love this place. Exquisite food, wide selection of hot and cold drinks. Their tarts and croissants are out of this world! Definitely would recommend trying it. However customer service is not the best, and its very overpriced..
    1 person found this review helpful 👍

  • 3/5 Dunia A. 1 year ago on Google
    One of the many old bakeries in Amman, the place is great but the tables and chairs definitely need to be renovated. We ordered the halloumi and pesto sandwich with ciabatta bread (very soft and delicious bread), chicken and avocado sandwich with ciabatta bread as well, the smoked salmon sandwich with baguette (extremely hard bread that cannot be chewed), and smoked eggplant avocado tartine which was really really tasty. Their sweet potato fries are a must on every meal.
    1 person found this review helpful 👍

  • 5/5 Sarah K. 8 months ago on Google • 5 reviews
    The food was great ! Dana served our table and she was so friendly and helpful!

  • 5/5 Qusta R. 7 months ago on Google • 4 reviews
    Great place and great food. Our waitress shams was great at serving us and answering our questions with details.

  • 1/5 Anna G. 11 months ago on Google • 4 reviews
    This is the worst food I've ever tasted. The omelet is very strange, burnt and very salty. The salmon they use for sandwiches of poor quality is very salty and very cheap. The dish for 9.5 dinars is spaghetti with meat balls, it was not salty at all, it's strange tasteless pasta with the same tasteless meat balls, the meat is very dry. Only pastries, bread and croissants are delicious.

  • 3/5 Nvm X. 8 months ago on Google
    We ordered a drink and a ceaser salad at 3:55, we got our food at 4:35. Mind you the place wasn't busy at all, yet the food was so delayed even tho we ordered something very easy. They didn't even bring it, At 4:30 we told them where is our food and the Waiter went in and brought it out right away. The bread bowl of the Caeser salad was so so soggy it was not edible, that means it was sitting there for a while. Why did they not bring it out I don't know. But the waiters were very friendly and quick. Overall, do not recommend

  • 3/5 Qais A. 2 years ago on Google
    So as usual, I ordered my favorite soup from my favorite restaurent, the mushroom soup… unfortunately this time, the mushrooms were not minced well and a bit chewy and hard to handle as the texture overwhelms the taste…. Guys please go back to origins Thanks

  • 4/5 Joseph S. 2 years ago on Google
    Always the favorite place once on vacation. Fresh food, pastry, croissant and sweets. Lovely and friendly Team.

  • 5/5 Юлия �. 8 months ago on Google
    I was in a great place, Paul! Very tasty cuisine and friendly staff. The waiter Laith k was especially polite!!! I recommend it to everyone

  • 3/5 Emad E. 9 months ago on Google
    Food was good but overpriced. It took forever to prepare our order. Coffee was cold. There is a shortage in staff. People were smoking in the nonsmoking area and staff didn't stop them

  • 1/5 Hadil A. 9 months ago on Google
    I do not know if any one experienced this at Paul Abdali mall before, but it is not acceptable that you know about your visa machine malfunction and you bring it to the customer to test it for you, also you should inform your customers that you are not able to accept cards payment the moment they set to the table, instead of waiting till they ask for the bill, which is the alternative for something essential which is fixing the machine in the first place. Also it worth mentioning that, it takes ages to get someone from the staff to order something or request a certain service.

  • 5/5 Bahaa N. 7 months ago on Google • 3 reviews
    Staff are very polite and nice. The food is very good. We had BBQ steak and avocado salad was very nice. BBQ cheesy burger is tasty, the meat is perfectly cooked and the ingredients is compatible. Steak sandwich is nice and tasty but needs a little bit more of steak.

  • 1/5 Islam L. 1 year ago on Google
    Paul is one of my favorite places. However, I am a bit worried regarding their hygiene standards, particularly the Abdali mall branch. Seeing as twice now, I've encountered issues with dishes I ordered from that particular branch. The manager came to the table and apologized, though, and asked us to come check the kitchen with an offer to replace the dish, we preferd to cancel since we were over the whole thing, but they didn't even bother to offer us a discount, I'm kind of disappointed and don't think I'll ever go back there again.

  • 3/5 shams s. 1 year ago on Google
    I dont like the service , two waiters the whole place arent enough😒 the food test 50%

  • 3/5 mimi l. 1 year ago on Google
    Friendly staff. Good service but they can do better regarding food.

  • 5/5 Sarah M. 1 year ago on Google
    Tasty and fresh, the service is so good too. Recommended 👍🏻

  • 5/5 Mohd Haitham A. 3 years ago on Google
    All was good but I prefer salmon with mango sas

  • 1/5 Ema D. 1 year ago on Google
    THIS IS NOT PAUL. I usually tolerate Paul, but this soup I had delivered was a disaster The management should be ashamed of the quality of their products. You are a embarrassment for the brand.

  • 4/5 Jodie Bilborough t. 2 years ago on Google
    Nice, but a little pricey

  • 4/5 Yara Z. 1 year ago on Google
    Food is good but very small portion and expensive

  • 4/5 Wajeeh D. 3 years ago on Google
    The restaurant is inside Al-Abdali mall it is clean nice, the staff are very kind and helpful, we tried the cake 🍰😋 and it was good, the prices are very expressive, the bottle of water is for two dollars, and then imagen how did we pay for the cake, however we enjoyed the time we spent there I would not recommend it unless they re consider there prices 🤐🤐

  • 5/5 Suparva N. 1 year ago on Google
    I love their Halloumi & Pesto sandwich and caramel cappuccino. The staff are the kindest people I have met in Amman! They always make me feel comfortable and warmly welcome me each time. I usually go for lunches here when I travel for work and enjoy the ambience and warm smiles from the staff.

  • 5/5 jojojordan85 2 years ago on Google
    Love it! Highly recommend!

  • 5/5 Ayman R. 1 year ago on Google
    Excellence in every way 😊 Enjoy the all seeds bread, the onion soup, enjoy a delicious meal of your choice 😋

  • 1/5 Eiad A. 1 year ago on Google
    Very unpleasant experience .. the portions were tiny, overpriced and the taste wasn't very good .. furthermore, the service was very slow and misguiding when we asked for recommendations.. Will not repeat this experience again ,since this is the fourth time ..


Call +962 6 401 1207 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Small plates
  • Accessibility
    • ✓️ Wheelchair-accessible seating
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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