4/5 Leston P. 10 months ago on Google
I
recently
attended
an
event
at
the
Swarn
House
banquet
hall
that
had
impressive
amenities
and
a
helpful
staff.
However,
reaching
the
venue
was
a
bit
challenging
as
it
was
located
further
inside
from
the
main
road.
I
believe
it
would
be
beneficial
to
enhance
accessibility
for
differently-abled
individuals
by
adding
features
like
ramps
and
designated
parking
spots.
The
staff
members
were
generally
accommodating
and
responsive
to
most
of
our
requests.
However,
the
tipping
culture
was
a
bit
disappointing.
We
decided
to
offer
a
bulk
pot
of
gratuity
to
be
divided
among
all
the
hardworking
staff
members.
Unfortunately,
we
encountered
a
situation
where
staff
from
different
sections
kept
approaching
us
individually,
demanding
their
share.
This
felt
intrusive
and
encroached
upon
our
privacy.
To
address
this
issue,
I
would
suggest
that
the
management
consider
implementing
a
common
tip
jar.
This
way,
guests
can
happily
contribute
to
a
central
pool
of
tips,
without
the
need
for
individual
staff
members
to
approach
them.
It
would
create
a
more
seamless
and
private
experience
for
both
guests
and
staff.
Overall,
the
banquet
hall
provided
excellent
amenities
and
a
helpful
staff,
but
there
is
room
for
improvement
regarding
accessibility
and
the
handling
of
tips.
I
hope
my
feedback
can
be
considered
for
the
betterment
of
future
events
and
guest
experiences.