Worst place ever. Me and my coworkers came here to get tested for Covid and: 1. Horrible service they are rude, 2. They tell you that if you test positive you HAVE TO see the doctor and pay $35 dlls, they don’t give you the option, and when you see the doctor they give you a shot which is $60 dlls.. all that plus the $160 for the test. 3. They charge you a lot and the test isn’t even reliable!! My coworker who was there with me tested positive and have to pay all those fees. A couple of days after she when to another place to get tested for Free and she was Negative! That happen to other 2 coworkers who went there too.. Horrible experience, waist of time and money

If I could give 0 stars I could. This place is outdated and pretty much has garbage service. I understand it’s busy, but even then You’ll wait long amounts of time for no reason. They take like 30 minutes to do anything- 30 minutes to call you in, 30 minutes to go get something, 30 minutes to change you rooms- they make you wait for everything. They don’t check patient names and DOB correctly. I waited an extra 40 minutes because they called in the wrong person in with the same name as me and didn’t notice. Last time I went, I was there for about 7 hours. When my results were ready, they called me to go in anytime to get my results and when I went, they told me to go back another time because they’re too busy to look for my file. That happened twice. And I paid $350 for those results. I was also misdiagnosed. They told me I might have thyroid problems when it was just a lymph node side effect from the covid vaccine. Completely different things. It’s like doctors don’t know how to be doctors. They also try to upsell and charge on medication. The doctor told me I only needed one thing, but when the nurse spoke to me I needed like 3 things all of a sudden. They do this every time I’ve gone. I’m never going back.

Poor service i don't come again. I wait for more then 3.5 hrs to get some medicine for my child was with fever and they don't care about it. Some times we take our kids to a private medical center to get faster assistance but this a really poor service

I truly hope the extremely rude receptionist does not ever have to go through this. She denied service 2 hours before closing. I traveled from Long Beach all the way to this clinic and she is not empathetic at all. 1 star is way too much for the service.

Made me wait from morning to afternoon. By the time i got in a room, I had to pick up my child from school. I asked if I can go get him and come right back. They said yes. They had taken my vitals and weight already, when I come back they tell me im next , yet pass another 3 people in. They clearly don’t care. By the time they called me to tell me it’s my turn I was already home in bed. Was there from 9am to 1pm and wasnt seen. They just have no consideration. There was not a lot of patients either for such a wait time

Horrible service. It’s so sad how our Mexican culture acts so rude to one an other. They have no costumer service. I called by phone and they have horrible attitude and are not even friendly at all. They cut you off and always seem in a hurry. We suppose to be there for each other unfortunately they don’t care. There are people who don’t have the opportunity to have insurance in this country and depend on these clinics to help them. The least thing they can do is be kind to their patients and understanding. The female doctor had a so so attitude but again not friendly at all. If you look at the reviews, they keep apologizing and saying to call their managers directly but they don’t seem to change and they won’t apologize to you directly.

my husband goes here we always be here for like 5 to 6 hours and every time he comes they want to run his liver tests and alway gets a different doctor and we are low income and they tell him if you don't get the tests done we can't give you the medication and the test are over $350 +medication so over $500 they take advantage of the people that can't get any medical first they tell him oh your liver is bad then it's ok the no its bad what are we playing here you suppose to help people not rip them off with ya high prices and I know tests are done every year not every 3 months

It's a robbery,they charged you for nothing. I only went due to flu symptoms and end up paying 150 just for a corona virus test that in the end came out negative as it was obvious it's supposed to helps you because you don't have money and you end up paying more than a regular urgent care. Exam tha you don't need, the copayment, plus medicine, I espent my work week on that visit I will never return to this place

I took my son here because he had a fever for 3 days and and he’s pediatrician will just say to give him ibuprofen. He was really ill. The doctor found that my son had pneumonia gave him the treatment and he is recovering. The doctor and the nurse were very nice to my son.

Worst service ever you call them to let them know that you have an allergic reaction to medication and they want you to go back and pay extra feet. They could not just change the medication or send a message to provider. What kind of service is this they only want your money.

Staff is friendly and the wait times are fair in consideration of the number of patients. I appreciate the convenience of this clinic.👍