1/5 Erika R. 11 months ago on Google
It
was
awful
We
stayed
there
9
years
ago
and
it
wasn't
terrible,
so
this
year
(2023)
we
decided
to
head
to
California
for
Disney
and
decided
to
book
this
hotel
because
the
pictures
on
their
site
made
them
look
better
than
the
first
time
we
stayed
there,
we
get
there
on
March
12th
and
right
off
the
bat
the
false
advertising
started,
people
on
bikes
riding
around
the
parking
lot,
people
smoking,
dogs,
and
on
the
side
parking
lot
a
guy
was
literally
working
on
a
car,
should
have
been
the
first
red
flag,
however
we
proceeded
to
go
check
in,
the
lady
at
the
window
had
a
very
somber
demener,
she
charged
us
for
the
room
and
we
headed
to
it.
We
opened
the
door,
noticed
it
looked
like
it
was
kicked
in,
there
was
one
light
working,
the
bed
was
in
a
u
shape,
and
looked
like
it
hadn't
been
cleaned,
the
smoke
alarm
was
missing,
the
floors
were
sticky,
the
tub
looked
like
it
hadn't
been
clean
in
ages,
my
husband
and
I
looked
at
each
other
and
we
decided
to
leave
and
go
to
another
hotel,
the
lady
wouldn't
refund
us
the
whole
amount,
she
only
refunded
half.
(Charged
us
for
the
first
day,
even
though
we
didn't
stay,
we
were
there
for
maybe
10
minutes
after
checking
in)
DO
NOT
BOOK
THIS
HOTEL
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