1/5 Ivana C. 11 months ago on Google
This
is
by
far,
the
worst
experience
I’ve
had
with
a
hotel.
From
the
moment
we
arrived
to
the
hotel
the
staff
was
extremely
rude.
The
lady
who
checked
us
in
gave
us
a
lot
of
rude
responses
to
the
point
we
were
already
upset
before
we
even
saw
our
room.
(Little
did
we
know).
When
we
arrived
to
the
room,
it
was
like
a
sauna.
Turns
out
they
gave
us
a
room
with
NO
AC
and
refused
to
fix
it
or
switch
our
room.
Their
solution?
The
smallest
fan
you
have
ever
seen
in
your
life
(see
pic).
We
kept
waking
up
in
the
middle
of
the
night
sweating
and
got
absolutely
no
rest.
Honestly,
I
can’t
comprehend
how
such
a
nice
looking
hotel
(and
very
expensive
for
Bogotá
could
give
you
such
a
horrible
service
and
overall
experience.
I
wouldn’t
recommend
this
hotel
to
anybody
and
I’ll
make
sure
all
of
my
friends
and
family
NEVER
stay
at
this
hotel.
Do
better.
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