This is by far the worst hotel I have ever been to. I had gone here last year and I had booked to get a bigger room with a balcony suite. When I had received my room I was very disappointed that it was on the first floor and that I had paid extra money for a balcony that I couldn't have even used. The balcony was right beside the hot-tub so there was no privacy at all. We also paid extra to get a mountain view but all we got was the view of the parking lot. I had also complained about how one of the locks were missing for the front door and that I felt unsafe about staying in the room and they told me that it was fine and that my room was so close to the lobby, they would hear if something went wrong. On top of that I also told them that the washroom lock didn't lock either and they told me that they couldn't do anything about it. I had asked if I could change rooms and they said that they were fully booked. Whenever I would ask for anything from the front desk they didn't seem to care or bother trying to help me. On the day that we had to leave, we were waiting in line to check out. There was a couple who was also complaining about their room and how their room had a used condom, and surely enough they happen to have a spare room for them to move into. That made me feel like the manager didn't seem to take me seriously, maybe because I was younger then the couple who were in their mid-40s or maybe the manager was racist. After waiting 30 minutes, the manager ended up telling me to just drop off my key and they would check me out. We decided to leave since we were waiting so long and we proceeded to emailing them for the rest of the issues that we had from our room and they NEVER responded to it. Horrible customer service and manager. The manager could potentially be racist to Asian culture and seem to favour different ethnicity. I will never again stay at this hotel.

Went to this hotel after we found out our other hotel in Harrisons pool was closed. Booked this one to ensure we had a relaxing weekend. Room was old, dirty stained carpets, very uncomfortable beds and pillows like rocks. When asking front desk to see if they had any other pillows available, all I heard was no then a dial tone. Went to the indoor pool to at least have a swim..pool was not heated and was so cold we couldn't even get past our knees. Not pleased. After staying one sleepless night we left a day early. Not impressed with the lack of help from the desk, not even asking why we were checking out early . We will not go back. If you can't get a reservation at the big harrision spa and hotel down the street, stay home and save your money.

The view of the lake is just purely blissful. Beautiful and calm place with good eating options. The view from the hotels is amazing as well. Has few water sports as well. A must in the bucketlist when travelling to British Columbia

It's such a beautiful place to visit, all the hills around the lake the landscape is amazing and the bounty of visiting the hot spring just a few yards of walking. Amazing place to be.

Can't say enough good about this place the food is absolutely scrumptious. It's a wonderful place to take your significant other on their anniversary or a special birthday. Make reservation for the evening restaurant where you can dance the night away to a live band. It is a little bit dressy so come prepared and make sure you wear clothing that can expand. staying in the hotel was a lovely experience it just has the right result atmosphere and all the excitement of all the buses in the tourist people coming and going. The hot polls are many where everything is there that you do not need to bring any towels they are in your rooms.

Pretty views even when overcast. Some shops and restaurants open (we didn't go into any but the Greek restaurant looked appealing and an Indian style eatery smelled really good).

Beautiful sand beach, clean and groomed. Lagoon is much warmer than the lake but full of weeds. Play grounds, picnic spots, and separate bike and walk paths. Nice view of the mountains and lake.

Beautiful place, It was so nice. It was nice to stick my feet into the freezing cold water, after burning them on the sand. The mountains are so close, and so beautiful. The perfect place to go to on a hot summer day.

Old fashioned hospitality by John and Martine, making you feel welcome from the get go. Great location, less than 5 minutes walk to the beach and Boulevard. Facilities are immaculate! Only downside: the sites are VERY narrow. We were lucky it was quiet so we could sit in the empty site beside us. Will definitely be back, but only in shoulder season.

Your online information does not match the online information provided on the city website for accessing the spa. A pretty huge issue for people who plan to come to this town to use the hot springs to be just told no. Edit: do not waste your extra money on outdated rooms just to go to the hot springs; go to the source of the hot springs. It’s free and much more nature feeling! Disclaimer- only accessible for certain times of the year though

It's a BEAUTIFUL, mind Blowing, fun, boating and Entertaining picnic spot. This time, you are not allowed to do BBQ at your spots, it's limited only at the particular place provided by the city.

Love harrison hot springs,beautiful during the day and magical at night!