I love it here as always; The pool is heated right and big enough. For drop-off swimming, it will cost 17$ and 2$ for the locker. I bring my towels with me, but if you don’t want to, you can rent one for 12$ the whole month. A clean and safe place to swim and enjoy. Strongly recommend.

Clean and spacious gym. Not crowded at all even during peak times. Would be an easy 5 stars if not for the rude and entitled gym trainers. Not a great experience if someone just demanded you move so they could use the equipment. I honestly couldn't believe the aggressiveness. Never had an experience like this, even at "inferior" gyms. EDIT: Owner reached out and trainer sincerely apologized.

The gym is good, clean and has great facilities. A couple of MAJOR issues though: the gym Closes on Statutory holidays and random days. This weekend the gym was closed on Friday 23.12 (due to the storm for our own safety- u could have used SkyTrain and walk that day - downtown was fine and other gyms were open regularly) on Christmas day 25.12 , and Monday boxing day 2612. I also remember one time last month when the gym on Bentall center closed at 4 pm instead of 4:30. In addition, u can't use any cellular device including ipads , you are not allowed to talk or take pictures /videos (let's say you want to video yourself doing an excercise - u can't it's against policy). You can't have an online trainer as well. that's an extra fee if they even allow it. I was forced to stop my session in the middle of a workout. I was never informed about this policy. They didn't let me finish my paid session - I was only using a mat and trained in the hallway area outside of the gym, not disturbing anyone (no one was there). They insulted me and were very disrespectful - " U have to stop" the staff member said. "Can I please finish my session? I only got half an hour left" he answered "unfortunately no". They could have let me finish my session but they were very square minded and wanted to prove a point. They could have let me train for another half an hour and then approach me. I think it's very rude stopping someone during a meeting and for what?I am a criminal in their eyes that had to be stopped right away. If u want to go to a gym that feels like a military base you might find this place suitable. In my opinion these are very strict policies and I think everyone should be aware of those. Needless to say tha my spouse and I cancelled our memberships and moving to Anytime Fitness.

I am taking adult swimming lessons here. I took their level 1 swimming, unfortunately the instructors changed every week. But all of them were really professional and nice people. The pool is not crowded and the atmosphere is very peaceful. A lifeguard is always present and they are willing to help with any question or problem. The lanes are tagged as "slow", "fast", "very fast" or "multipurpose (for physiotherapy or water gymnastics purposes)" etc. I think this is a very good idea, you don't have to feel stressed because of your pace as long as you choose the correct lane for yourself. The number of students for a swimming class to start was at least three. There is this blond lady in front desk, she is really helpful and always smiling (I will learn her name :D). She told me that I can register and if that class does not start, then my money will be refunded. The class opened, but it was really good to know that my money won't be hold for an unknown future class which might be opened. Finally, the swimming classes are not crowded and this is one of the biggest advantages of this place!

It’s not a five star hotel, but it deserves a five start for it’s price, value, service, and atmosphere. The place is small, and it’s not luxury. But it’s quite, the staffs are friendly, and it accommodates your essential needs.

I recently began adult swimming classes at this location and I am so happy with this decision. The instructor has been great and helped me get over my fear of the water in one class! The facilities are nice and clean. Only wish that they didn’t charge $2 for lock rentals for the locker.

I've been to over a hundred gyms and this one has become my favorite! It's never too busy, the equipment and the facility are clean and well organized and the trainers and staff in general are all professional and approachable. There's a swimming pool, a pickleball court and separate pilates, cardio and strength training sections with every machine you can think of. Of course there is a women's only section as well as a large studio for group classes. There is a variety of classes and they all look fun and unpretentious. Keep up the amazing work! Johanna helped me with something -- she's awesome!

My favorite pool in Vancouver. I just wish they would warm up the pool in the winter. It's too cold and it's too painful to get in the water when it's also freezing outside.

I applied for a gym but it is inconvenient. There is something I do not understand because I am not good at English.I wish you could explain it easily. I just want to look around the gym alone, so I'm uncomfortable I want to find another gym.

I was a member of this gym, but I am very dissatisfied with their service. My recent experience has left me extremely disappointed. On October 15th, I learned that I would have to go on a business trip for a month, so I immediately contacted the front desk to request a suspension of my membership. The front desk staff told me that the 15th was my billing day, and they couldn't process it on the spot. They suggested I email customer service, so I followed their advice and sent an email. However, the response from the customer service department left me very frustrated. They told me that in order to suspend my membership, I would need to give at least two weeks' notice in advance, which is almost impossible for me because business trip plans are not always known two weeks in advance. The customer service representatives were very rude and showed no understanding or empathy towards my situation. I pay over $70 CAD per month for my membership, but I can't use any of the membership benefits for even a single day in a month. This is truly disappointing. I don't understand why they can't provide a more flexible solution to allow members to suspend their accounts in emergency situations. This policy is really unfair to loyal members. In summary, I am very disappointed with this gym's customer service and policies. I hope they can improve their practices to better meet the needs of their members. If you are considering becoming their member, please think twice.

Super rude phone call just now. She practically hung up on me.

Been going here for almost 8 years and it's still as clean, tidy as ever. They have everything you need to get fit and run some great classes

They have everything you need, and very good quality.

The best fitness facility I’ve been to ever, hands down. 1. The price is amazing for what you get! 2. It’s not busy at all. 3. It’s not leaning towards the body building side of things, which I personally appreciate very much. 4. Not full of gym “bros”. It’s overall an amazing facility, with amazing equipment and amazing staff. Everyone who works here does an outstanding job, thank you for providing me and many others with an amazing facility.

I love this pool! The staff are very helpful and kind, they're patient with questions and clear up any concerns. The changerooms (at least the men's) are spotless and clean (as are the showers), you don't have to worry about any dirty wet floors (although I would still recommend wearing flip-flops). Furthermore, my swim instructor was excellent. She was helpful, patient, and kind! I truly feel I've not only learnt a lot, but my swimming confidence has increased exponentially. I'll definitely be back during the next registration period!

Facilities and spaces for exercise are great. The machines are kept clean and serviced. The group classes room’s are very clean and well lit. Could not use the pool, sadly but looked great. Next time I hope I have time to do it. The service at the front desk was ok, nothing remarkable there. But they could improve. Very cold and distant compared to other gyms.

A great facility...Wonderful staff, a really good selection of classes. Definitely a world class experience. Highly recommended!

Great Pool, Steam Room , Jacuzzi and friendly Staff! I really like this place!

The services offered in this building are excellent. The programs are facilitated by amazing and caring people.

The YWCA is incredibly clean, well-organized and safe to work out at. I am so impressed by the extra level of sanitization and social distancing mechanisms they've put in place for safety. The instructors try to get to know you by name and offer plenty of options for different fitness levels. The reduced class sizes have been amazing and I feel I'm getting even greater value for my membership. I always feel welcomed by the front desk staff and it is a very non-intimidating gym compared to others in the area. I can't recommend it enough!

Rude customer service! I called them accidentally thinking they were the 'YMCA' and the man hung up on me after he said no it's the 'YWCA'.

Loving the classes I have explored this week. Supple focused poses, just enough not too much for my aging body and super care and attention from the instructors. I'm thrilled I found this studio!

This is truly a place of healing, the moment you enter the studio you can feel the positive energy, the teachers are all great, but if you are hard to impress take a class with Jody she awesome.

Very professional yoga studio. Great teachers. I go there with my family everyday. We love it.

I love it at the YWCA in Vancouver! The staff are friendly and helpful. It’s a great fitness community and I always leave my workouts feeling really great. There’s lots of good quality equipment and access to great coaching. Lots of open fitness spaces and limited capacity to allow distancing. I really enjoy the Fitness and Racquet Club location.

Awesome therapist on the 4th floor Electra health

The best fitness center in Vancouver BC. Instructors are so nice and you get such an amazing workout!

I just re-issued my membership now that the vaccine passport is in play and I'm so glad I did! The staff is so friendly and conscientious and Josh's bootcamp felt safe, challenging and as fun as always!

my favourite gym. Impeccably clean, friendly staff, and amiable patrons.

Had a great first-time experience with Gilles in the beginners swimming class, he was patient& supportive & professional

The swimming pool is the best so far... Meaning the quality of water is carefully monitored

Great service! Clean facility, amazing pool!

I have enjoyed their variety of classes. Specially dance & zumba classes were great. Also I liked the women's gym. However, requiring my own lock was a little annoying. Hope YWCA can adapt the YMCA membership card being used as lock & key one day. Also, suspending membership is $20/month, and canceling membership requires a month notice & $45 cancelation fee are the reasons that I only tried for a month. I would love to combine YWCA annual membership with the other one, but with these additional costs, I was not convinced it's worth it.

Friendly staff. Good facility access. Covid compliant.

Everything is great: the staff, the facilities, the equipment. Wish I had more time to spend there.

I canceled my membership as I was moving farther away and since I was a student I had to pay a cancellation fee (which I did pay). After a month had passed, got a charged for another month and I emailed and called the facility and was ignored every time. I didn’t agree for another month and I had paid my final month already so now I’m here trying to contact them and they’re ignoring me.

Great, clean place for all your fitness needs! Friendly and helpful staff at both locations. Brano, personal trainer and osteopath, is highly knowledgeable, professional and supportive. They also offer variety of great classes, pool, hot tub, steam room. This is the only fitness place I recommend to my family and friends.

Do not recommend at all , very irresponsible they don’t take their job seriously I was booked for a swimming lesson and when I arrived they canceled it. The girl that has glasses she has black hair in the front desk very rude and wanted to argue doesn’t know how to work properly.

Clean excellent place with friendly staff. Not crazy crowded like many gyms around. I like it. many thanks

Love this gym, great equipment. I recommend Leila Mazhari if you’re looking for a personal trainer, she’s wonderful!

Clean - great staff - many different options for cardio and weights - classes are varied and fun with great instructors - aquatic area is really good!

Instructor for swim is great, facility is decent but the pool left my lips blue because of how cold it is during lessons.

Good facility, but I felt attitude from front desk when cancelling the membership.

Extremely overpriced and everything is money here. Works like a pyramid scheme. Once you are in, you cannot leave without paying and you have to pay for every single step. And the location is extremely inconvenient with no parking spot dedicated to the members. All that money they charge you but you still have to pay downtown rate for parking. Machines are limited, you cannot find everything you need or want. Overall, this is one of those establishments that looks pretty but empty inside.

Great non profit.

Clean, friendly, well equipped gym.

Nice place

I've been a member for about a year now, and I'm also in their Yoga Teacher Training program. It's a wonderful healing place run by highly experienced yoga teachers. They have been offering free online classes since the COVID outbreaks in March, which helped me go through difficult times during the pandemic. I cannot wait to go back to the studio when it opens in July! ❤

Nurturing, loving teachers who really care about their students, continual learning and the journey of yoga rather than the end result of getting into a pose.

Come in and take a class with our wonderful teachers. Let us move you to the mat!

Seems all right to me good stuff and a decent workout room I could just use better hours of operation but nothing is ever perfect right

Have been going here for 15 years just love this place.

I cancelled the membership today after a few months. Some staff are nice; some are not. I think it’s somehow normal especially during covid. The booking system is a mess. The system allows you to book as many as 7 sessions in 8 days. If you followed the rule, to book only 4 in 8 days, there won’t be any spot available for you on the 5th day and after. I only used the swimming pool; sometimes I was the only one swimming in the fully booked pool. Sometimes there were people using the pool without booking. They really need to fix the booking system. Now they require everyone to wear mask in the swimming pool before getting into the water; putting on mask right after you got out of the pool. Hmmm not everyone is following the rule; indeed never seen anyone with mask on inside the swimming pool. Yesterday, there were 2 people in lane 1 doing a lesson, both were in the same lane, talking non stop and loudly. I had to switch to a lane further away from them. The covid rule in YWCA is very inconsistent. The swimming session is only 30mins anyways. Just Not worth all the trouble.

Very Clean and well equipped center including Swimming pool and hot Tub. Plenty of cardio machines and a good variety of weightlifting machines.

Loved it. My friend brought me here. Health and fitness is well equipped gym and studio. Super clean from lockers, shower rooms until the gym main floor. Huge area to explore with. Towels are provided. Too happy i found this facility because it has everything you need gym, pool, steam and hot tub.

Best pool downtown.

Really great response to safe COVID recovery for gym, classes and pool. Definitely recommend.

Awesome 👌 place to go

Love it!

Great facility

Have been their memeber for many years. Friendly and nice place. Very clean environment.

Clean facilities, great staff, never wait for equipment as long as you don't go at noon.

The guide was friendly. They have a lot of programs here. The weight part of the gym was very full at 8pm.

Great pool, gym and classes. Ideal if you look for a place focused on health and fitness without the body building madness.

Pretty good gym. I like their dancing workout classes and many different types of workout classes everyday. The is also a woman only workout room. The pool is pretty good, they use uv to clean the pool though I can still smell the chlorine. The steam room can get very hot, so need to be careful and get out of too hot. I didn't realize it and my skin turned red and feel stingy afterwards, had to cool it after with cool water afterwards.

This building attracted my attention simply because, in my mind - at least until I saw this location - I did not associate YWCA buildings with slick skyscrapers.

Service is fine, and they have a wide selection of machines. Huge plus that the pool is 25m and new. The center is not overcrowded in weekdays.

best gym in vancouver hands down!

Very nice gym. Clean.

Just started going here and I have to say that it's a top notch facility. The pool, sauna, and hot tub are all spotless. The gym is pretty quiet except for the odd morning. You also get all the fitness classes included.

Tanya Champoux is a horrible trainer! I am shocked she is still employed there!

Great pool with low (no?) chlorine. Facilities are clean and well maintained. Staff is friendly and helpful. Central accessible location.

Should look for another gym, this one is extremely overcrowded .

Great facilities! Amandas yoga on Sunday mornings is amazing

friendly environment, well maintained

Good, clean, relatively quiet and well-maintained facility