2/5 Bram Vanden B. 8 months ago on Google
Bought
a
kitchen
here,
got
a
pretty
big
kitchen
so
came
around
6.000€
with
appliances.
Now
however,
I
payed
for
delivery
in
house
(which
is
the
expansive
option)
The
delivery
came
and
spoke
only
french.
He
said,
in
french
something
like
"it's
only
for
delivery
at
door"
which
I
replied
"no
that's
not
right
I
payed
for
it."
Then
he
became
agitated
and
we
discussed
I
called
ikea
and
the
firm
but
ofcourse
ikea
told
me
you
paid
for
it
and
the
firm
said
it
isn't
in
their
file.
Because
they
where
agitated
they
did
it
all
a
bit
rougher
then
I
liked.
One
week
later
I
was
installing
the
fridge
and
dishwasher.
They
where
both
damaged,
I
called
and
sent
mails.
"No
worries
we
will
replace
and
give
you
a
new
one",
okay
i
thought.
They
came
fridge
was
even
worse
then
before
,
dishwasher
had
a
system
that
was
broken.
So
I
installed
the
fridge
since
I
needed
it
and
asked
for
a
partial
refund
on
that
since
I
couldn't
wait
and
live
without
fridge.
The
dishwasher
had
they
told
me
to
call
the
manufacturer
of
the
dishwasher,
I
called
they
said
we
can
send
over
a
repair
main
but
will
cost
200€+
so
I
declined,
also
said
contact
ikea.
Again
ping
pong
contacting,
finally
ikea
made
an
order
for
a
new
piece,
it
would
take
10
workdays
before
it
got
here.
At
around
5
workdays,
I
called
ikea
to
confirm
because
I
didn't
receive
an
email/
tracking.
They
confirmed
everything
was
okey
and
they
could
see
the
order.
Work
day
11
I
called
ikea
since
I
didn't
receive
it,
ikea
told
me
they
didn't
see
an
order
all
of
a
sudden...
So
we
waited
for
nothing,
the
cal
guy
told
me
he
could
order
it
(again)
but
i
didn't
wanna
wait
another
2
weeks
for
nothing.
So
I
asked
for
another
replacement
of
the
machine.
(Delivery
around
3
workdays)
It
arrived
the
machine
now
was
working,
and
he
all
parts,
a
small
dent,
but
at
this
point
I
was
glad
I
finnaly
got
something
functional.
At
this
point
I
also
just
wanted
this
to
finish
since
it
was
more
then
enough
extra
hassle.
So
in
short:
-
delivery
is
really
bad.
-
kitchen
quality
okay.
-
took
a
while
to
assemble
everything
(as
expected)
Foto's
of
the
kitchen
included
for
scale
and
price
reference.
Don't
mind
the
trash.