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Frequently mentioned in reviews: hotel (54) staff (34) stay (18) good (18) rooms (17) nice (17) room (16) clean (15) service (14) friendly (13)
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  • 5/5 Владимир �. 6 years ago on Google
    (Translated by Google) Liked Attentive staff, comfortable rooms, clean linen. Located almost in the center of Aqaba. (Original) Понравилось Внимательный персонал,удобные номера,чистое белье.Расположен почти вцентре Акабы.
    3 people found this review helpful 👍

  • 5/5 Анастасия �. 6 years ago on Google
    (Translated by Google) Great, cozy place. Beautiful, spacious rooms with very comfortable beds, the hotel itself is furnished with great taste. The staff is friendly, always ready to help! The hotel manager solves all issues instantly, at the first request. Delicious, healthy food, great coffee. I will definitely return! And I will recommend to friends and family. (Original) Чудесное,уютное место. Красивые,просторные номера с очень удобными кроватями,сам отель обустроен с большим вкусом. Персонал приветливый,всегда готов помочь! Управляющий отелем решает все вопросы моментально,по первой просьбе. Вкусная,полезная еда,отличный кофе. Обязательно вернусь! И буду рекомендовать друзьям и знакомым.
    3 people found this review helpful 👍

  • 1/5 Hany R. 6 years ago on Google
    Is this JOKE !!! 5 stars hotel :-0 its is non star hotel, expensive and far from the center, there is much cheapr hotels near to the center and better than this.
    1 person found this review helpful 👍

  • 3/5 Simon M. 1 year ago on Google
    A comfortable but unspectacular mid range hotel. Nice big rooms with views over the Red Sea from the top floors. Ideal for a a one or two night stay max. You get access to the nearby beach club for 15JD. Reception staff not very knowledgable about local amenities. We had to do all our own research about snorkelling trips. A 20 minute walk into the Yacht club on the seafront where there are a number of nice restaurants.
    1 person found this review helpful 👍

  • 1/5 Dana L. 6 years ago on Google
    Overall cleanliness is not up to par, and the food is not very good.
    1 person found this review helpful 👍

  • 1/5 Aya Al K. 1 year ago on Google
    There is a a bad smell in the atmosphere of the hotel, the dinner we had was unpleasant at all, I asked for the Iron machine to be sent by the room service for three times and I was in a hurry. Great hospitality and customer service to be honest.
    1 person found this review helpful 👍

  • 5/5 Maria P. 1 year ago on Google
    Very nice hotel. Big rooms, very good service. The food was excellent - very diverse and delicious. Only minus is that there is no beach near the hotel.

  • 4/5 Dr. Markus Löhnert M. 1 year ago on Google
    Very stylish and fine hotel in Aqaba. Very friendly staff, quiet rooms with either pool or city view. Every room has a balcony. If you want to go to the beach you can walk there in about 25 Minutes, since the hotel is located a few blocks behind the waterfront which is mainly reserved by the big hotels like Kempinsky or Intercontinental.

  • 5/5 Bhupinder N. 6 months ago on Google
    We had an amazing stay and were well looked after. Great location with access to downtown, Ayala and Beach House for the beach. Nice to have the free shuttle.

  • 5/5 Suzanne T. 1 year ago on Google
    Have had three days here just before beginning if the season. Room a little chilly and the pool too cold to swim. However the food was good through out our stay. Everyone very polite but some with language barrier. Dancer in the evening was great entertainment along with the two musicians first. No draft beer but again not quite in season. Have a lovely stay.

  • 5/5 Marian P. 1 year ago on Google
    Had an excellent time here. Sewar and Ahmad were so welcoming and helpful. Beautiful hotel, clean and very comfortable beds. Food v good also.

  • 5/5 Aayusha S. 1 year ago on Google
    Loved my stay here.. Especially with the helpful staff- from Ihab, Sewar at the Reception.. to Wahid in Room Service to the Chef and his team.. who ensure your happiness and comfort throughout! Looking forward to visiting again!!

  • 5/5 Safwan A. 1 year ago on Google
    Amazing hotel , staff was helpful and very polite , i love it and sure I will visit it again

  • 5/5 Elena T. 1 year ago on Google
    We stayed there for 1 night since our flight for cancelled. I loved staff and decorations! Pretty beautiful and stylish hotel (I can imagine how it looked like when it was new). We got delicious dinner and super early breakfast. I tried only dinner. We could find there everything for balanced and healthy food for whole plant based people! Hummus and other Arabic cold mezze, nuts, vegetables, fruits in some salads, a lot of salads and so on. Bed was so big and comfortable. Sauna was available. As well free shuttle bus to the city center and back. Thank you for our great staying there!

  • 5/5 Stefan M. 6 months ago on Google
    A very good hotel, almost perfect I would say. The rooms were very nice, with large bed and toilet, an open terrace towards the sea. The location is very good, 15min of walking until the first public beach, 20min until the city center. The problems or points to improve are: - The TV remite control was without any AAA batteries and, when I succed to open it from the buttons, we catched only some local analog chanels, nothing interesting. - The cooling fan was working continuously in bathroom, with a noise that was bothering us

  • 5/5 Jan H. 1 year ago on Google
    Wonderful hotel, spacious rooms , super clean, nice breakfast and friendly, very capable personnel, especially Ahmed. Would love to come back on our next visit to Jordan. Nicole and Jan (the Netherlands)

  • 5/5 Tiffany T. 1 year ago on Google
    Great stay, customer service fantastic. Only shame was that there were cakes in the room on arrival (I know not a shame for most!) but we are vegan and so it was a waste of animal products. Also lack of non-dairy options at breakfast (no non-dairy milk for tea/coffee and had to have dry toast!)

  • 1/5 Cathrine S. 6 months ago on Google
    This hotel doesn’t provide the services requested by its guest. We were asked to leave our rooms at 4am in the morning and stay in the lobby when our request wasn’t made. We asked to invite a guest, and provided them with documents as asked, after allowing it, it was not admissible anymore. How can a 5 star hotel not offer an extra charge for a person!

  • 1/5 Jihad A. 1 year ago on Google
    I am not sure who is the person is responsible for rating this hotel as a Five stars hotel, although the stuff there was professional. If you are looking for a five stars hotel, just don't go to this one, room are very old, all the facilities are either old and consumed or not working, the room as i have mentioned is very consumed, oldand has nothing like the other five stars hotel, it's only 3 stars, the breakfast is also 3 stars level, very few options,

  • 5/5 Nizar A. 10 months ago on Google
    From the first moment you enter, you will feel taken care of and will receive the luxurious and professional treatment. The level of cleanliness in the rooms is at its highest level, and the city view is wonderful. The staff are professional, friendly, and caring, starting from Mr. Ahmed, the first person who you will meet reaching the General Manager Mr. George Dababneh. The facilities are versatile and serve different needs. Breakfast was varied and delicious, with options to suit different tastes. And imagine that you can get all of this at competitive prices compared to hotels of the same category and classification. Highly recommended as top option for staying in Aqaba.

  • 5/5 Kelly L. 3 months ago on Google New
    We stayed for 4 nights over Christmas and really enjoyed it here. Everyone was very nice and kind. The breakfast buffet had a good selection. They had a jacuzzi, pool, family pool, sauna, and gym, so lots to do. There were even birds that our young son could visit. It is right across from the Fountain mall, so it was very convenient. It was also very close to Ayla, a high-end shopping village and marina. Would definitely come back!

  • 5/5 zaid s. 3 months ago on Google New
    I had the most wonderful experience at Oryx hotel! The staff was incredibly kind and attentive, always going above and beyond to ensure that my needs were met. The service was top-notch, and the room and facilities were impeccably clean. It's so refreshing to stay in a place where the staff truly cares for their customers. 🌟 I highly recommend this hotel to anyone in need of a comfortable and enjoyable stay. #5StarService #CustomerCare #CleanComfort #HospitalityExcellence

  • 5/5 Lynda S. 6 months ago on Google
    Rashad at the desk was extremely helpful; above and beyond our expectations. Lovely hotel, really enjoyed the pool and was pleasantly surprised when it wasn't at all crowded. Room staff very friendly. Restaurant staff were friendly and efficient. It would be nice if coffee and water were free with supper.

  • 5/5 Owais A. 5 months ago on Google
    Rooms had every amenity needed, constant hot water and decent location. It was a 20 minute trek into the rest of Aqaba so if you like walking it's great. That shouldn't discourage others as taxis are everywhere and aggressively try to gain your business. When going for breakfast and dinner I was most disappointed that not all place settings were made equal. Sometimes I would have to take a coffee cup from another table because I didn't have one or they would not replace the forks and knives at a table when someone go up. I asked for a coke before I sat down and it didn't come until I finished my meal.

  • 5/5 Miran I. 5 months ago on Google
    Not the best hotel in Aqaba, but relatively good location. There is shuttle bus to the city centre. Good food. Two bars offer alcoholic beverages. Massage spa. Swimming pool. But, it is friendliness of the staff that made for a great stay.

  • 5/5 Anna S. 7 months ago on Google
    The staff are very polite and helpful. The hotel is at a very nice location, and they also provide a free shuttle service for the guests. The food is varied. The rooms were spacious, but the furniture was a bit old and worn out.

  • 5/5 Nada M. 4 months ago on Google
    Very amazing hotel, we enjoyed our stay so much, the services are great and the rooms are nice, very special thanks ahmad tantash for helping us during our stay! Will recommend!

  • 5/5 Nawas B. 4 months ago on Google
    I had an amazing stay and what an amazing service by Ahmad Tantash which literally helped us soooo much with which room would be more suitable for us, and he showed us around fully to not be confused where to go and where are we. The rooms were very clean and the view was substantial and i would like to thank the house keeping as well for being soooo helpful with our room and how consistently clean it is.

  • 5/5 Adam W. 3 months ago on Google New
    Aqaba is beautiful and the people are even better! The Oryx Hotel was lovely and the staff were very helpful. Hamza and Ahmoud were extremely helpful. Thanks for a great stay!

  • 4/5 Юлия �. 6 years ago on Google
    (Translated by Google) The new name is Oryx. There are shortcomings: cleanliness, the eternal lack of clean towels. But all problems are solved quickly, the staff is trying very hard to please. (Original) Новое название Oryx. Есть недочеты : чистота, вечная нехватка чистых полотенец. Но все проблемы решаются оперативно, персонал очень старается угодить.

  • 5/5 Khalid M. 2 years ago on Google
    Very relaxing experience, comfortable room with Ayla view, over than average room size, all needed amenities and high standard of cleanliness. The hotel has all needed facilities from swimming pool to spa and open lobby, restaurants and laundry. We had a breakfast at the main dining room, all types of breakfast buffet were available, salads, bakery, traditional Arabic breakfast and the international continental as well, many alternative of drinks and juices plus omelet station. Service was v. fast many staff around. All staff and management where friendly they give you the feeling that they are welling to assist with warm personal touch. I should not forget the reception staff with fast professional check in and check out which did not take each more than 5 minutes with welcoming true smile. Thank you for all you gave us. Khalid Mohamadieh

  • 5/5 Mirabela C. 2 years ago on Google
    Had a nice experience although in the begining we faced some problems. Thanks to the sales manager and to the restaurant manager we were able to enjoy the stay, a short one this time but definitely we will repeat the experience. Great food regarding the dinner we has, also very good breakfast buffet. Friendly staff.. from the entrance... the cleaning staff.. restaurant staff .. and for beach experience we went on one of the manager’s recommamdations which was fantastic/ Saray Beach Club

  • 1/5 A Z. 2 years ago on Google
    Im surprised how this hotel is 5 stars, I would say 3 stars is enough for it. Really hot rooms, old furniture and the booking manager was very rude with us. The outside temperature was 28 and they didn’t agree to turn on the AC saying it is a winter season although the room temperature was 25 and felt like boiling inside. Aqaba is an amazing place to visit but Oryx hotel is a bad place to stay in.

  • 5/5 Ra'ad H. 2 years ago on Google
    I have to say, the amount of generosity and hospitality which I found at this hotel was unmatched by any other hotel I accommodated in any part of the world, from 5 stars hotels to Airbnb. The staff is extremely friendly to an extend that I couldn’t believe I was in Jordan. Rooms are very clean, breakfast is excellent and has a great variety of things. Best of luck.

  • 5/5 Karmen �. 2 years ago on Google
    Very beautiful hot and nice stuff...hotel looks amazing and you get in hotel very helpful stuff that you need for your stay.. i really love interior of hotel and i was impressed of amazing food ..

  • 5/5 Gheorghe P. 2 years ago on Google
    Practically the hotel is 4* but the restaurant is 5*. Good domestic food, service is fast and the superviser Shobaki is watching everything to be excelent. Bravo!

  • 5/5 Oussama O. 2 years ago on Google
    Friendly staff, well located, good value for money , exceptionally large rooms

  • 5/5 ota g. 4 years ago on Google
    Nice

  • 4/5 Кристина �. 6 years ago on Google
    (Translated by Google) The hotel is good, but not 5 stars. The food is normal, but every day there’s the same thing that bothers you. Cleaned badly, towels for the week never changed. Water, tea, coffee, shampoos, gels, etc. bring every day. The rooms are nice, modern, big bed with a good mattress. My rating is 4. (Original) Отель хороший, но на 5 звёзд не тянет. Кормят нормально, но каждый день есть одно и тоже надоедает. Убираются плохо, полотенца за неделю ни разу не поменяли. Воду, чай, кофе, шампуни, гели и т.д. приносят каждый день. Номера хорошие, современные, большая кровать с хорошим матрасом. Моя оценка 4.

  • 3/5 Оксана �. 6 years ago on Google
    (Translated by Google) From the good: the food is good here, there is Russian-speaking friendly staff and a convenient geographical location. Of the minuses: no animation, a small pool, the gym closes at 17.00, they don’t give a dry breakfast on the road, although breakfast is paid for, you can’t change dollars at the hotel, it’s not a very convenient time for free buses to the sea, and the bus does not wait for latecomers. Air conditioners blowing hard (Original) Из хорошего: здесь неплохо кормят, есть русскоговорящий доброжелательный персонал и удобное географическое положение. Из минусов: нет анимации, маленький бассейн, в 17.00 закрывается спортзал, не дают в дорогу сухой завтрак, хотя завтрак оплачен, нельзя в отеле поменять доллары, не очень удобное время для бесплатных автобусов на море, а автобус опоздавших не ждёт. Сильно дуют кондиционеры

  • 5/5 majda s. 1 year ago on Google
    I told the hotel on reservation that it is ny first anniversary, my experience was shockingly amazing, the staff were so nice, they decorated the room with real flowers, and got us a brownie cake ! The price is reasonable, the staff are so friendly, and the hotel room is neat and clean 🥰🥰 i would recommend the hotel !

  • 4/5 Deena M. 1 year ago on Google
    The hotel and rooms were clean and nice food. The only problem was the hot tub was not hot and we had to go to nearby beach club to enjoy private beach and spa fasciitis for which we had to pay. Ahmad at hotel was very helpful as he helped us to book a sunset cruise and informed us about Ayala hotel complex with nice restaurants and lovely marina view.

  • 4/5 Anna P. 1 year ago on Google
    Good clean hotel, away from sea front. The regular shuttle bus service into town is excellent. Swimming pool area nice and big. Restaurants serve good quality food.

  • 1/5 Muhammed J. 1 year ago on Google
    Some tips for the next visitors who wants to book in oryx hotel: - very poor location. - no parking. - you have to beg them to clean your room. - it will take ages from them to deliver any service (if they will deliver). - noisy environment even after midnight, - the staff will make a loud noise in the corridor all the time. - staff are rude and would never assist you, they will treat you like you are working for them and might humiliate you, and they must to be trained very well. I think the hotel needs so much work to be 5 stars hotel, I would never recommend it for anyone. I had the worst vacation ever with this hotel.

  • 5/5 Omar B. 1 year ago on Google
    Very comfortable rooms and a very clean hotel. Service is excellent. Beds are very comfortable. The bathroom is very clean and the amenities are excellent quality. Breakfast is great, large selection of items to choose from.

  • 5/5 Divine Guidance T. 1 year ago on Google
    We had the best birthday celebration! Mr. Ahmad, Ala’a, Amer and Hamaydeh went above and beyond to make our stay memorable. In short, the service is a true definition of hospitality. Highly recommend

  • 5/5 VBS CONTRACTORS Real E. 1 year ago on Google
    I want to rate ADAM a 5 star because he was quiet friendly and very responsive with good customer service. I would definitely recommend the hotel 10/10 👍🏽

  • 5/5 Marcelo De S. 1 year ago on Google
    It’s a very beautiful hotel. The location is perfect. The facilities superb, the pool area and the sea view magnificent. Also, all the staff are very professional and super friendly and they’re constantly checking if you need anything. Fatima, the lady in red was excellent and helped us arranging tours and provided very helpful information. And the staff in the restaurants are absolutely fantastic! The Crust team: Manager Joe, Ritchelle, Elena, Rachel, Geramel, Khann, Noor, and Benelyn. I hope I’m not forgetting the name of anyone because they are very special. They deserve 10 stars, not just 5!

  • 4/5 Nader A. 2 years ago on Google
    Great hotel with a very nice service, the staff is very friendly and eager to do their best to help. The room and the facilities are super neat, the food is generally good, most of the dishes are delicious, however some options could use a bit more improvement. Overall my experience staying here for five days was very good, but yet I wouldn’t call it a five stars.

  • 4/5 Rhea P. 1 year ago on Google
    Very clean, hospitable staff. The Valet service was a stand out as they even cleaned our car! Thanks to Mohammed and staff. Only thing would be that it is not completely central (but an easy 15-20 min walk)

  • 5/5 Simona C. 1 year ago on Google
    Everything was perfect! From staff to cleaning lady. Mr. Elhab the manager very kind, always there for u. The beach club also related to the hotel was very nice ! Jordan is absolutely fantastic! I suggested to everyone to go!


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