My girlfriend and I had went into this subway on 01/14 at approx 3:15 or so. She had made a customer order and upon her beginning to eat it had discovered what looks like a bolt/nut in her food. Thankfully she didn’t ingest this. I’ve attempted to contact this specific Subway regarding her item and the health hazard that was discovered IN HER SANDWICH. No one has picked up the phone nor returned a phone call. This will be brought up to their corporate office.

Kitty would not change her gloves for me when I asked because I am vegetarian and she was just handling meat. Other than that the wait time from getting in to getting our food was an hour with only two people in front of us. I am vegetarian so when we got to the front we asked the worker “Kitty” to change her gloves. She doesn’t and then immediately just asks what cheese we both want. I said I wanted an egg and cheese but I guess she didn’t hear me and proceeded to toast mine and my boyfriend’s (not vegetarian) sandwich. She sets them down in front of the veggies when my boyfriend asked about getting meat she started getting defensive and saying that he should have asked before she toasted them. When I mentioned that I was getting an egg and cheese she rolled her eyes and said we should’ve asked before she toasted. She at no point gave us a moment to ask, as soon as we went up she just wanted to know what cheese we wanted. She ended up burning her finger when she made the eggs. She kept saying that we should have asked for stuff before she toasted our sandwich and she burnt her finger because we didn’t. It definitely felt accusatory.

I used to love going to subway I fell in love with it when I won something at school when I was a kid. The principal another student and I got to go there for the first time and it was amazing. Now it's completely different and the price of a sandwich is outrageous. In what world should I meal for one person cost almost $20 bucks? I never really see anyone else in there either. I guarantee you guys will get way more business if you bring the cost back down to a fair price and start accepting EBT. I know everyone is hunting for the most money they can make but this is a huge business that can afford to make it more affordable for it's customer's. If anyone else is tired of paying outrageous prices just to take the family out for a healthy meal stand up and say something please!!!! And like this post then post one of your own.

Kitty (or something like that, was extremely rude and unprofessional/lazy and refused to switch out gloves or wash hands between handling meat and for vegetarian customers even when asked politely. Slowest service I’ve ever seen in a subway and worst attitude I’ve seen from a fast food worker. 5 people including myself walked out within the 15 minutes I was stood there

Employees were very kind and informative when I asked questions about the sandwiches. It just opened a week ago so it's clean. Moderate amount of seating. They do not accept EBT.

I've been here 3 times and they're always out of ingredients. My most recent visit they were out of multiple meats and the excuse was "we have to slice the meats and we don't have any sliced right now". My most recent sandwich had multiple substitutions.

For a month a was on a subway kick and went every SINGLE day and went to all of them and this was by far the most consistent. The other ones in mckinleyville, eureka and valley west didn't have bread... roast beef, turkey, no veggies. The one in mckinleyville had a full list that said no roast beef, no meatballs, no wheat bread, no salmai ect... this was the ONLY one that consistently had everything. The other ones are always missing something or the oven doesn't work or some irritating issue

I go in to subway everyday! Sometimes twice in a day! with my co-worker and the staff is always extremely polite and punctual!

delicious food & nice staff. good prices for the food (often it is $8-$12 per footlong sandwich).

They are constantly out of things. Breads, meats, vegetables - they're even regularly out of salt. How can you be out of salt? lol It's literally in the same parking lot as Safeway, go buy some salt. One thing they are never out of is bottled water. Because they wont give you a cup for water with your $14 sandwich, you must buy a bottle of water.

Really terrible customer service the employee was incredibly rude and forgot what i ordered by the time he was ringing me up. Acted like I was dumb for asking for something he didnt know existed (i looked it up when i got home (it exists)). hate going in here and feeling so unwelcomed