1/5 Joshua P. 1 year ago on Google
I
deleted
my
original
review
to
follow
up.
Dr.
Khan
is
amazing..
he
performed
my
surgery
provided
amazing
instructions,
details
and
knowledge
and
I'm
extremely
thankful
for
him.
The
office
and
phone
staff
is
another
case
entirely.
I
have
had
them
confirm
appointment
times
on
5
different
occasions
and
the
time
be
confirmed
later
for
a
different
time.
I
was
threatened
for
not
returning
the
ECG
machine
because
I
had
to
work
and
they
don't
have
a
drop
off
box
for
people
who
can't
make
it
before
5:00
PM.
Arriving
early
or
on
time
doesn't
matter
because
you
spend
20
minutes
to
and
hour
past
your
appointment
in
the
waiting
room
then
another
30-45
minutes
waiting
in
the
room.
Only
on
one
occasion
have
I
gotten
in
and
concluded
my
appointment
in
under
an
1.5
hour.
My
primary
care
asked
me
if
they
should
recommend
this
office
to
others
and
I
am
going
to
advocate
to
my
best
ability
that
they
do
not.
The
staff
needs
better
training
and
to
understand
the
need
for
better
customer
experience.
If
a
patient
is
there
they're
scared
and
worried...
so
why
have
people
that
are
rude
and
short
tempered
taking
care
of
scared
patients?
If
your
life
is
on
the
line,
go
there
because
Dr.
Khan
makes
the
horrible
experience
worth
it,
but
I
hope
the
management
team
is
able
to
find
ways
to
get
the
staff
to
be
more
efficient
and
friendly.
We
all
work,
we're
all
stressed
and
nobody
makes
nearly
enough
money
especially
in
the
medical
industry,
but
we're
all
still
humans.
Remember
that
the
next
time
you
act
like
someone
asking
a
question
is
an
inconvenience
or
when
someone
needs
confirmation
so
they
can
take
the
day
off
or
work
around
their
work
schedule.
4 people found this review helpful 👍