I want to mention I have never left a bad review about anyone…… especially a fellow health care professional. I am a physician assistant myself and felt as though the level of care performed by Dr. Nance was unprofessional and borderline inappropriate. The whole appointment was around 10-15 min long for an annual visit and before the visit started she was already requesting a review when I left. I brought up a concern about some weight gain over a short period of time and wanted to get my hormones checked and she proceeded to tell me that an imbalance of hormones do not cause weight gain which if the farthest thing from the truth. In addition she pitched weight loss plans and medication to me when I did not even have a BMI in the obesity range and told me I need to cut out carbs. Her bedside manner was not good as she started to judge the fact that I am a health care professional and did not want the influenza vaccine today in the clinic. I had to explain the fact that I’m working the next day and was going to get it at work. The phlebotomist was great, friendly and good at his job. Moving forward I would not recommend this provider and certainly would never bring anyone in my family there due to my most recent experience.

Think they care about your well-being and health? Think again. I struggle with chronic migraines and am completely healthy otherwise. Called Wednesday to get my prescription refilled, no answer left a message, emailed and called Thursday, no answer. Got a call back Friday as I’m packing to leave town shaming me for not coming in for my annual (the only reason I would be to ask for my prescription). Got a second call Friday after I left town saying I can only get my prescription if I come in in person. I asked if I could do video visit- she said no. I asked if I could get one pill and book an appointment for next week, got a “sorry you’re out of luck”. Healthcare is hard enough to navigate as it is. If I get a migraine, I have stroke symptoms and need to go to ER. They’d rather me risk that than refill my prescription. See ya never Dr Nance - I hope you and your front desk ladies are better to your other patients. Responding to the office's response - an appointment was NOT offered within 48 hours... you didn't even call me back within 48 hours.

The new Nurse Practitioner Heidi is excellent, with much experience and a good listening ear. Doctor Nance is a solid internist with additional options for holistic health practices and weight management. I would rate the practice a 4.5 instead of a 5 because of inconsistent wait times in the office (though it’s a necessary tradeoff for more personalized care) and inconsistent phone accessibility (though much is accessible via their online health portal). I have also appreciated the fact that I don’t have to schedule appointments months in advance.

I am so happy that I found Dr Nance. She is brilliant and is helping me reach my health goals so quickly and easily. She listens to her patients and caters to each individual's need. Nothing is ever rushed. I am grateful to have found her.

Dr. Nance is so good at what she does. She's caring and thorough in her practice, healing the body inside and out.

Great staff. Dr. Nance always thorough, personable, and professional. A very pleasant, comfortable office experience.

Dr. Nance is a very bright PCP whom I trust. My only concern is that there were many errors in the Summary of Today's Visit, especially the medication dosage list (all OTC except for eye drops) given to me upon checkout. I have contacted the front desk to correct everything. Also, it said "The patient was advised to lose weight and increase exercise." This is not true. I weigh less than 107 lbs. with clothes on, and there aren't too many ladies (even younger than me) that exercise more than me. This was never discussed with me, nor do I know where it came from. Nevertheless, I highly respect Dr. Nance's opinions, and I don't think she had anything to do with these errors. This review is about two years’s old. I’m not sure why it is being posted now. I still use this practice, and so does my husband!

The highest of quality medical care and patient-focused intervention that enabled me to reach my health goals. As a perpetual dieter, Dr. Nanc cuts through the clutter in a supportive and enlightened manner that puts an end to dieting as I knew it.