La Herencia, is a fatastic place. It has 5 different houses with about 46 bedrooms. Ours has 5 bedrooms, an office, a large kitchen, gardens, a plaza etc allfully equiped with coffee and it shares staff to take care of the guests. If you have several people pr not It is a huge winner.

(Translated by Google) I am very grateful to La Herencia for all their help, excellent service and love that they gave us during our stay! From before arriving they seemed very orderly to me when requesting all the documents and they made the arrival faster. We stayed in Guadualito and the truth is that reality exceeded expectations. The house is beautiful, the rooms are very nice and clean, the living room and dining room are beautiful and the pool is heavenly. But in reality none of this would be possible without the human warmth and fantastic service of all the employees of this hotel. Thank you Natalia for coordinating my birthday and making everything flow perfectly. Thanks to the chef for preparing us delicious Colombian food every day and for the event… the delicious asado, as well as the empanadas and patacones that were a success. Thanks to the women who came to serve us in the house every day, they were always very attentive to us and left everything impeccably clean. I greatly appreciated the aromatic waters at night that they always made us before we fell asleep, all with so much love and kindness 💕 Thanks for everything, we will be back, there is no doubt about that! (Original) Estoy muy agradecida con La Herencia por toda su ayuda, excelente servicio y cariño que nos brindaron durante nuestra estadía! Desde antes de llegar me parecieron muy ordenados al solicitar todos los documentos e hicieron la llegada más rápida. Nos hospedamos en Guadualito y la verdad es que la realidad superó las expectativas. La casa es preciosa, los cuartos son muy lindos y limpios, la sala y el comedor son preciosos y la piscina es de ensueño. Pero en realidad nada de esto sería posible sin la calidez humana y fantástico servicio de todos los empleados de este hotel. Gracias Natalia por coordinar mi cumpleaños y hacer que todo fluyera perfectamente. Gracias al chef por prepáranos comida colombiana deliciosa todos los días y para el evento… el asado deliciosísimo, así como las empanadas y los patacones que fueron un éxito. Gracias a las mujeres que todos los días llegaron a prestarnos servicio en la casa, estuvieron siempre muy pendientes de nosotros y dejaban todo impecablemente limpio. Aprecie mucho las aguas aromáticas en la noche que siempre nos hacían antes de dormirnos, todo con tanto cariño y amabilidad 💕 Gracias por todo, volveremos, eso no cabe duda!

Sencillamente hermoso, un excelente espacio para pasar tiempo tranquilo con la naturaleza en familia o incluso convenciones de trabajo. Un lugar hermoso, tranquilo, las casas tienen arquitectura de revista, la atención excelente.

This place is amazing, they have beautiful gardens surrounding every house and the variety of flowers and fruit trees fully loaded with fruits is crazy. The houses are huge, very confortable and have plenty of ammenities to have an unbelievable time with friends and families.

Un hospedaje de lujo! La atención del personal es espectacular, personalizada, es un lugar mágico por sus amplias zonas verdes, tiene espacios como lago, alquiler de bicicletas, muchos senderos, es un tesoro escondido en el Quindío por descubrir, la comida deliciosa las habitaciones son modernas donde se puede sentir el confort y la hotelería moderna en un lugar maravilloso como el Departamento del Quindio. Ubicado en la Tebaida a 5 minutos del Aeropuerto. Ubicación privilegiada.

This house was amazing. Unfortunately they need to be more conscious about their drinking water and kitchen hygiene. We rented the house to spend new years and we found ourselves spending new year's all in bed intoxicated, vomiting and diarrea (full throttle). The house was expensive for the total stay which was fine and we where willing to accept, but the water situation and kitchen hygiene was to the point that it ruined all the highly anticipate family new year's trip. They need more signs and more communication on drinking water. The cook that was provided unknowingly gave us bad water when she cooked more than once. They need to have as rule of thumb and top of mind to control the drinkable water situation. They need more training to guarantee the true experience of this property. We had to leave early because of how bad we felt. We are still dealing with some type of a refund but the property owners are very dismissive at this point. We are looking for something fair. Not total refund but our experience was ruined. Do not pay until you check out (just like in any other place). They charge you at the beginning the full amount and were very insistent as if we were gonna leave without paying. If you are gonna stay here, BEWARE of the water, it can ruin your whole stay. Also after realizing we needed bottled water, they where marking up 200% of what the water truly costs. I find this predatory on the ignorance of the tourists. I really don't find it to be honest business. They can still make it right and refund us for their negligence that affected our stay. This is not what we paid for or were expecting in this new year experience. We are still trying to resolve the situation and hence this review because they really don't want to find a common ground for a resolution. We need at least 3 days of refund. 3 days that people were vomiting/diarrea that were lost due to their negligence. The fridge was also malfunctioning which resulted in the loss of food that we had to throw away. We were 14 in our party. We hope this helps other travelers to be aware and always think twice in all situations in a place they are not familiar with. We are still waiting for the owners to resolve this. Hopefully with this review I will get a fair and just response to resolve the situation. Until then, we have to let people know of our experience which is the truth to protect the consumer, and for them to correct the flaws they currently have. It really is a quick fix and a quick resolution (I worked in hospitality) , but I think there is an ego situation.

Hermoso lugar, muy amplio, el personal es muy amable. Estuvimos hospedados con un perrito y fueron muy atentos con el. Además tiene muchos lugares para correr al aire libre. Recomendado!

Que triste que mi familia contrató y pago por este establecimiento por adelantado para celebrar allí el año nuevo. Contrato que se efectuó y cerró desde el 1ro de septiembre y en donde se acordó terminós y condiciones que fueron aprobadas por ambos lados. Y que hoy ya faltando casi un mes para nuestra llegada, muchos viajando desde el extranjero nos enteremos que por falta de palabra y honor en los empleados de este hotel nuestra reserva fue cancelada y lo único que ahora dicen es lo sentimos su dinero fue devuelto ya no tenemos más que hablar. Como alguien que no solo trabaja para la industria hotelera pero en el sector de grupos y eventos esto es lo más poco profesional que yo haya visto y se para jamás volver a hacer negocios con este establecimiento.

Fue una experiencia única e inolvidable, el servicio y la casa fueron increíbles, me encantó absolutamente todo, muy recomendado!!

Una experiencia maravillosa, un hotel top top!! Una arquitectura hermosa

Un excelente sitio con los mejores ambientes para una estadia con todo el confort de los mejores sitios del eje cafetero, toca ponerlo en el checking list al venir al Quindio

La mejor estadía con personas amorosas y serviciales. Vinimos en compañía de nuestros 2 perros y fueron los más consentidos! Gracias por esta experiencia tan linda

He estado alojada en el hotel con una amiga en el mes de Noviembre, es un lugar maravilloso, rodeado de naturaleza, las casas son preciosas y el personal super amable, volveria encantada ¡muy recomendable¡

Un lugar hermoso, lamentablemente hubo temas de logística mal manejados por algunas personas del personal pero en general nos fue muy bien con todo y todos. Las casas tienen piscina y jacuzzi. Muchas frutas, un lago, muchas aves, es un lugar bello.

(Translated by Google) It is a unique place in Quindio, the treatment is very cordial and careful, the place is a paradise, excellent for small events for very special people (Original) Es un lugar único en Quindio, el trato es muy cordial y esmerado, el lugar es un paraíso, excelente para pequeños eventos para personas muy especiales

(Translated by Google) The dimensions of the hotel are larger than you imagine, exquisitely decorated houses, wonderful green areas, nature and wildlife, ideal for lovers of birds and wildlife photography. The restaurant is excellent with options for everyone, even vegans (Original) Las dimensiones del hotel son más grandes de lo que imagine, casas exquisitamente decoradas, maravillosas zonas verdes, naturaleza y vida Silvestre, ideal para los amantes de las aves y la fotografía de vida silvestre. El restaurante es excelente con opciones para todos, incluso veganos

(Translated by Google) A spectacular site, a unique attention, despite a problem in the rest they do not lose the 5 stars, it is worth it. A hotel made with all of the law, all the details are taken into account (Original) Un sitio espectacular, una atención única, a pesar de un problema en el resto no pierden las 5 estrellas, vale la pena. Un hotel hecho con todas las de la ley, todos los detalles los tienen en cuenta

(Translated by Google) In this hotel, we slept in its very cozy rooms. Breakfast is excellent. The site has a self-sustaining farm, tours of several of its houses. It is the ideal place to make dream weddings. (Original) En este hotel, dormimos en su habitaciones muy acogedoras. El desayuno es excelente. El sitio cuenta con una granja autosostenible, recorridos por varias de sus casas. Es el sitio ideal para hacer bodas de ensueño.

(Translated by Google) A spectacular site, large green areas, beautiful pools, very nice and organized rooms. The staff provides excellent service. The only thing that I would change would be the breakfast, it could be better with which they would offer an even better experience. (Original) Un sitio espectacular, amplias zonas verdes, lindas piscinas, habitación muy bonitas y organizadas. El personal presta un servicio excelente. Lo único que cambiaría sería el desayuno, podría ser mejor con lo que ofrecerían una experiencia aún mejor.

Wow!!!

Instalaciones muy hermosas, las zonas verdes impecables y me pareció increíble el servicio de una persona asignada por apartamento. Una experiencia memorable

Went here to spend New Years with my family from New York. The facility itself is beautiful and the staff very kind. However we were welcomed to a house that was poorly cleaned and sanitized for new guests. Visible first and grime all over the kitchen and fridge. Which is a problem for anyone, however even more so during a pandemic. As well as the fridge not working for the first 2 days of our stay. We were warned about drinking the tap water from the start, so we were safely drinking bottled water (which we were charge twice the amount it truly was worth). On our second night there, we all fell ill to a mysterious unforgiving food poisoning. We have no idea where or how it originated. Our suspicion is that it must’ve been from food or juice prepared by the staff. We suffered this food poisoning with unforgiving diarrhea for the rest of our stay, completely ruining the experience of our family vacation and New Years. Upon speaking to the facilities staff, we received zero help or care for our butchered family trip. We ended up leaving days prior to our original plan. Beware of the hospitality and professionalism of the people running this hotel.