Bem perto do centro e junto à festa, limpo e com todas as comodidades necessárias… muito giro e preço super acessível.

We took two rooms for one night, my wife and myself in one, our daughter in the other. There were a couple of issues. Our window blind motor and workings were exposed as the panel was missing. More importantly my daughter could not open her door/window at all, so slept with no ventilation. In the morning I took a shower and the water was cold, so I had to make do with a rather unsatisfactory stand up “cold swill” at the bathroom basin. When we were checking out I discovered my daughter had done exactly the same, but her long hair couldn’t be washed and she was very far from being a happy bunny! I told the manager, Patricia, who was sympathetic as you might expect but when I suggested that she might consider some financial compensation she held back, saying she would have to ask the boss and get back to me. This was our second visit, so we were return guests and could possibly have been considered favourably..... After 2 days there was no response so I emailed her, but no response so I phoned her...Oh she didn’t get the email. ... But the boss had said no. I told her I was going to write a review regarding the issue, she contacted the boss again and he then agreed to giving us one room free of charge. I sent my bank details and waited 3 days No money was transferred so I started emailing and phoning for a week. There were no email responses and her phone went straight to “try again later”. So...we have the water issue which of course could happen anywhere. Then we have an intransigent management who don’t consider (return) customer satisfaction as important.... until threatened. Then we have a lying management who say they will give recompense but do not. Then we have a totally unresponsive management hiding behind the email and telephone system, hoping we will go away. I won’t.... but hopefully you will consider another hotel.

Great stay, walking distance to town and a quick drive to the eco park and suspension bridge. Room was very nice, clean nice garden view and on a quiet street. The kitchen and living room were shared with all of the other guests, but no one used it so we had it to ourselves. Kitchen was well stocked as far as pots and pans and sugar, salt and pepper. There is a coffee machine in your room and another in the kitchen, but pods are €0.50 so make sure you have some of those coins, because it takes nothing else.

The place is very quiet and nice, the rooms are spacious, well designed, clean. The lady was warm and welcoming.

Best host we ever met! Patricia is great person, very helpful and sympathy. Completely organised our visit Arouca bridge and surrounding. We where very happy to stay in her place. Very clean and comfortable, all you need is there. Easy access. Good local restaurants, just in 5 min drive, ask Patricia, she will recommend the best. Wish to come back again and stay longer. Best recommendations.

Lovely place, in a quiet area. Felt like home, would definitely recommend

Great accommodation and lovely staff

Nos hemos alojado, durante una noche, 3 amigas en la suite de la parte de abajo del alojamiento. Patricia un encanto. Se puso en contacto con nosotras para la hora de llegada (20h). Nuestra salida fue muy pronto (pues viajábamos a otra ciudad) y no pudimos hacer el check out con ella. Nos explicó cómo hacerlo y confió en nosotras para la entrega de llaves. La casa es espectacular: zona común (cocina y salón) y jardín. La casa tiene todo lo indispensable en la cocina (menaje, limpieza, etc). En nuestra habitación teníamos cafetera de cápsula. (En la cocina también hay una). En la recepción hay un dispensador de cápsulas a 0.50€. En cuanto al baño, teníamos gel y champú en nuestra ducha. La habitación estaba decorada con mucho gusto. Está céntrico del pueblo y hay un supermercado a 5 minutos andando. Nos recomendó varios sitios para cenar. Volveríamos a alojarnos sin dudarlo y por supuesto lo recomendamos! Ara, Marisa y Almu Muito Obrigada!!!!

Quarto limpo e casa moderna, boa localização. A parte do estacionamento é enganador não se encontra disponível como diz no anúncio, a persiana da casa de banho não funcionava e o toalheiro térmico também não funcionava.