(Translated by Google) In March 2021 I made a transfer of €5,980 to pay for a Hublot watch. After a year without the watch being sent to me, I asked for my money back. They have been since March of this year ignoring my calls and requests for burofax. I had to file a complaint. Only when they have been summoned to testify, have they deigned to make me a transfer for half. There are still €2,980 to be returned. (Original) En marzo del 2021 hice una transferencia de 5.980 € para el pago de un reloj marca Hublot. Transcurrido un año sin que me enviaran el reloj, les pedí que me devolvieran el dinero. Han estado desde marzo de este año haciendo caso omiso a mis llamadas y requerimiento por burofax. He tenido que interponer una querella. Solo cuando han sido citados a declarar, se han dignado a hacerme una transferencia por la mitad. Todavía faltan por devolver 2.980 €.

Perfect service and very fast delivery!

The owner Juan Jesus was very welcoming and professional upon arrival. He was extremely helpful and allowed us to view as many pieces as we wished without pressure to buy. I highly recommend stopping by and viewing his pieces at a great price.

I am very satisfied from this business. They care about clients

My self and my husband visited Mapy on the last day of our trip. We were looking for a special souvenir from Lanzarote. Mapy had so many unique collection and for an unbelievably reasonable price. Initially we thought everything would extremely expensive as each piece was unique and stylish. But to our surprise they were very reasonably priced. The owner was very friendly and responded to our various questions about different stones and jewelries. We picked this beautiful pearl bracelet. The pearls are so shiny. The shop has a great collection and very helpful staff. Definitely recommend for visiting is you are looking a beautiful gift yourself or someone else.

Myself and my fiance were here on holidays and wished to purchase our wedding rings, we googled some jewellers and found Juan's store, from the minute we walked in it was a calm and relaxing experience, he was very knowledgeable and had a great selection of rings, we fell in love with the rings and Juan couldn't do enough for us, we'll definitely be returning on future trips to Juan's shop! A gentleman! Best of luck with the new baby!! :) all the best Jimmy,a and baby Annie x

(Translated by Google) My experience when buying in this watch store through its website has been 10. The two watches arrived within a reasonable time for the dates we are on. I made the purchase/order on November 20, 2022, having requested 3 days before through their website in the "best price" section, which was answered by email that same day of the query. (It is also possible to contact them by phone or WhatsApp). The unbeatable price for Hamilton watches compared to other watch shops I know from Madrid and other parts of Spain, from which I have bought different brands on other occasions. The package came to me through the transport company ASM on the holiday of December 7, 2022, sent and with the sealed guarantee from a watch store in the capital Madrid (a jewelry store that I know because it is very close to my residence). The watches were in a fairly strong cardboard box and in turn packed in paper/cardboard to pack. Without a doubt I will buy again next year a model that I already had my eye on. (Original) Mi experiencia en la compra en esta relojería a través de su web ha sido de 10. Los dos relojes llegaron en un plazo razonable para las fechas en las que estamos. Hice la compra/pedido el 20 de noviembre 2022, habiendo solicitado 3 días antes por su web en el apartado "mejor precio" el cual fue contestado por email ese mismo día de la consulta. (También es posible contactarles por teléfono o WhatsApp). El precio insuperable para los relojes Hamilton con respecto a otras relojerías que conozco de Madrid y otras partes de España, a las cuales he comprado en otras ocasiones distintas marcas. El paquete me llegó a través la empresa de transporte ASM el día festivo 7 de diciembre 2022 enviado y con la garantía sellada desde una relojería de Madrid capital (joyería que conozco al estar muy cerca de mi residencia). Los relojes iban en una caja de cartón bastante fuerte y a su vez liados en papel/cartón para embalar. Sin duda volveré a comprar el próximo año algún modelo al que ya le eché el ojo.

Excellent customer service. Highly recommend!

(Translated by Google) I bought a HAMILTON watch as a gift as a proposal and the treatment was exquisite, they were attentive at all times of the delivery and did everything possible to make it arrive on time and perfect! They also had the best price on the market. A pass, I recommend it without any doubt. I'm very grateful. (Original) Realicé la compra de un reloj HAMILTON para regalo como pedida de mano y el trato fue exquisito, estuvieron atentos en todo momento de la entrega e hicieron todo lo posible para que llegase a tiempo y perfecto! Además tenían el mejor precio del mercado. Una pasada, lo recomiendo sin ninguna duda. Estoy muy agradecida.

(Translated by Google) After having a problem, Juan, the owner of the store, has dedicated himself body and soul to solve it and make the order arrive. I can only say that when one has good faith and does something to help, nothing can be blamed. Without a doubt I will repeat with them. (Original) Despues de tener algun problema Juan , el dueño de la tienda, se ha dedicado en cuerpo y alma para solucionarlo y hacer que me llegase el pedido Solo puedo decir que cuando uno tiene buena fe y hace por ayudar no se le puede reprochar nada Sin lugar a dudas repetire con ellos.

I found my experience when visiting the Mapy jewelry shop very relaxing the owner Juan Jesus, was Extremely respectful in allowing you the time and space to browse and view and yet was available to answer any query’s. I would highly recommend a visit to his very quaint shop located in a lovely area of Arrecife. Thanking you for your service. Mary Mangan

(Translated by Google) Very good treatment, close and professional at the same time (Original) Muy buen trato, cercanos y a la vez profesionales

(Translated by Google) I do not usually give an opinion, but in this case I think it is essential to highlight the professionalism of the manager in terms of friendly treatment, speed in answering questions I have had and knowledge of their products. The order took a little longer than usual but it is due to the transport agency and the customs bureaucracy, and whenever I have been interested in the situation I have had very good attention. The item has arrived in perfect condition and competitively priced. When the situation is offered to me, I will buy other items again. (Original) No suelo opinar,pero,en este caso creo que es de rigor destacar la profesionalidad del encargado en lo que se refiere al trato amable,rapidez en la contestación de las dudas que he tenido y conocimiento de sus productos.El pedido ha tardado algo más de lo habitual pero es debido a la agencia de transportes y a la burocracia de aduanas,y siempre que me he interesado por la situación he tenido muy buena atención. El artículo ha llegado en perfecto estado y con un precio competitivo.Cuando se me ofrezca la situación,volveré a comprar otros artículos.

(Translated by Google) Jewelery with a certain stale lineage, but very beautiful, fantastic display cases. We were treated with a query for an article, a specific watch model. He took all the trouble to provide us with the information we requested. Very thankful. (Original) Joyería con cierto rancio abolengo, pero muy bonita, fantásticas vitrinas. Nos atendieron ante una consulta de un artículo, un modelo de reloj en concreto. Se tomó todas las molestias para facilitarnos la información que le solicitamos. Muy agradecidos.

(Translated by Google) I bought a Hamilton watch online, the service is impeccable. They attended to me by phone and by whatsapp. The watch arrived 24 hours after it was sent, adjusted to my size and with the international warranty stamped. I will certainly repeat on other occasions. (Original) Compré un reloj Hamilton por internet, el servicio es impecable. Me atendieron por teléfono y por whatsapp. El reloj me llego a las 24 horas de haber sido enviado, ajustado a mi medida y con la garantía internacional sellada. Sin duda repetiré en otras ocasiones.

(Translated by Google) I have bought a Hamilton watch online and everything is perfect. The attention and professionalism is unbeatable, the contact if you need it is direct and makes you feel that you are making a safe purchase. Better treatment and attention than in the majority of face-to-face stores where I have made purchases of this type. 100% recommendable, I will buy from them again. (Original) He comprado online un reloj Hamilton y todo perfecto. La atención y profesionalidad es inmejorable, el contacto si lo necesitas es directo y hace que te sientas ante una compra segura. Mejor trato y atención que en la mayoría de tiendas presenciales donde he realizado compras de este tipo. Recomendables 100%, volveré a comprarles.

Excelent service and friendly and professional staff. Higly recommended!

Excellent service! Excellent price! Juan could not have been more helpful. I can highly recommend ! Very pleased!

highly skilled technicians answer all your questions and doubts. They helped me find the perfect hamilton watch providing the best price in Europe.

(Translated by Google) What a disappointment when collecting our wedding rings, they deliver them to us in this way, a wrinkled and crossed out envelope without a box or a sad sack of gauze ... Also, they had an error in the engraving, postponing their collection for more than a month. My experience has not been pleasant and I hesitate to return as a client. (Original) Que decepción cuando al recoger nuestras alianzas de boda nos las entregan de esta forma, un sobre arrugado y tachado sin caja ni un triste saco de gasa...Además que tuvieron un error en el grabado postergando más de un mes la recogida de ellas. Mi experiencia no ha sido nada grata y dudo volver como cliente.