1/5 Stephanie P. 2 years ago on Google
I
was
looking
for
a
new
stylist
as
the
one
I
previously
went
to
had
a
baby
and
was
on
leave.
I
was
referred
to
Danielle
or
Daniella.
It
had
been
over
a
year
since
I
had
my
hair
done
due
to
COVID.
I
told
her
I
wanted
highlights
and
low
lights
as
that
was
what
I
had
done
previously
and
came
out
really
nice,
and
showed
her
the
pictures
of
what
I
was
looking
to
achieve.
She
suggested
I
only
do
highlights,
so
I
decided
to
go
with
her
opinion
thinking
she
knows
best.
As
far
as
the
cut
I
told
her
I
potentially
wanted
to
do
some
layering
to
have
some
more
fullness
and
body,
she
suggested
I
didn't,
so
I
payed
$60
for
a
basic
trim
and
she
did
not
offer
to
style
it.
I
was
definitely
not
in
love
with
my
hair
when
I
left
the
salon,
but
I
did
not
realize
how
bad
the
highlights
were
until
I
got
home.
I
had
people
asking
me
at
work
if
I
tried
to
do
my
own
hair
or
let
a
friend
do
it.
I
was
pretty
horrified
as
I
am
getting
married
in
a
month,
had
a
photo
shoot
coming
up
just
weeks
later
and
multiple
other
wedding
events.
I
called
the
salon
to
let
them
know
how
unsatisfied
I
was
with
my
service
and
I
also
sent
pictures
to
the
stylist.
I
let
the
manager
know
that
I
obviously
did
not
want
to
go
back
to
the
same
stylist,
as
she
thought
my
hair
looked
great
when
I
left
the
salon,
and
I
needed
this
fixed
ASAP.
I
asked
if
there
was
anything
they
could
do
for
me,
she
said
she
would
speak
with
the
owner
and
return
my
call.
Never
returned
my
call.
I
sent
an
email
explaining
my
situation
and
how
unhappy
I
was,
and
still
they
never
responded.
I
finally
decided
to
ask
the
stylist
for
a
refund,
which
she
agreed
to,
however,
basically
made
me
make
an
appointment
with
her
to
go
and
pick
up
the
money
as
I
paid
in
cash.
The
times
she
had
available
for
me
were
only
when
I
was
working
so
it
took
3
weeks
out
for
me
to
get
the
refund
at
a
time
we
could
both
agree
on,
for
something
that
was
going
to
take
less
than
a
minute
of
her
time
to
do!
She
refused
to
give
it
to
the
manager
or
let
anyone
else
come
and
pick
it
up.
She
said
I
needed
to
come
and
pick
it
up
myself
directly
from
her.
When
I
did
finally
go
in,
she
was
extremely
uncomfortable
and
weird
about
it.
I
was
able
to
get
into
a
different
salon
right
away
that
took
great
care
of
me.
It
cost
me
double
the
price
and
double
the
time
to
fix
what
she
did!
I
will
be
telling
everyone
I
know
to
avoid
this
salon!
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