Who is the owner?......the service I can’t complain very friendly about but what happened with a child with extreme anxiety’s Christmas gift I am not happy with at all EVERYTHING should be checked throughly before selling. The one thing she wanted for yrs she can’t play because it never should have been on floor in first place just super upset over this. This child has had such a hard time over this.⬇️ Response ....put a layaway on a ps4 for Christmas that item should never have been sold he wrote tested on my 1st receipt he never opened that box ever to check it or when I took it off I got it off layaway 1 day before Christmas Eve my dad was in the hospital that sun and died the day after Christmas so I don’t have time to deal with this not working I gave it to her Christmas Eve we got a call that evening at hospital multiple calls in breakdowns cause she couldn’t play til Monday we got calls and texts. Anyone with extreme anxiety knows this is end of their world for them. We took it Monday they are like Mail the card the warranty card it takes 3 days to get replaced I’m sure even longer with mail time for card for one I was never told this or I wouldn’t have purchased on a gift for someone esp a child and I’m still in limbo and this child is still upset I can’t blame her cause everyone else’s stuff was fine but hers. I don’t understand why with Christmas it couldn’t have just been switched very upsetting for everyone

I never bother to write reviews, but I fear someone may be ripped off and maybe I can prevent this. DO NOT try to sell gold here! I would give them slack if their sign didn't advertise "gold pros" and their website guarantees the highest price. I went in yesterday afternoon with a 1oz..999 pure suisse gold bar. Now I understand that there are counterfeits that go around, so I understand they wanted to open the packaging to test before purchasing. I had no problem with this, as I knew it was real. So I asked her before she went ripping open the plastic how much they would offer. She proceeds to act like I'd be getting a great deal and offered me $400! The price of 1 oz pure gold at that time was $1350. I was insulted. Do not bring your gold here. There are jewelers that will give you three times the amount. If they are unable to distinguish a legit piece from a fake with confidence, they shouldn't label themselves as "gold pros". And without that confidence, you'll be getting an offer that reflects their amateur experience dealing with gold.

Abdi Great customer services I came in and he helped me right away definitely will be coming back to shop with Abdi

Abdi was an excellent person and had great energy overall. Great service and I will definitely return! I highly recommend

I went to them on September 20th and asked the gentleman at the counter did they take camera. I told him that I had a nice EOS-7D digital camera that I wanted to pawn until I receive my SSI on September 29th. It was after 5pm. I needed a loan just to get my mediation. He went and asked the manager in his office and came back and told me they aren't taking camera right now. I couldn't believe what I heard. What if place is this. I would had gotten it out as soon as I got paid on the 29th of September. The who camera kit is worth $2000 dollars. And the guy at the counter was young color gentleman who asked his manager or whoever he is. They need to shut there doors and go out of business. So I advise any body to go there to get a loan you will be wasting your time.

Abdi is super nice and patient, come check them out! Nice gold, 2nd time here and I’m walking out with nice things :)))

Megan was great with her customer service and very helpful with all the questions I had for her I appreciate her work ethic and kindness.

I Gotta Say Amazing Very Professional. I went to first national pawn to buy myself a new firearm as I walked up I had someone help me immediately which is name was ERIC G He was very professional about everything any questions I had He answered perfect and very polite As of today 11/14/2023 best experience I’ve ever had at a pawnshop 100% coming back THANK YOU Eric G

I came in to sell my drone. Eric helped me through everything and made the process seamless. He was very nice, friendly and overall made a good experience.

Abdi was great very energetic seemed genuinely happy to deal with us and got me the most he could out of my gun sell love this place recommended

I very satisfied with my customer service experience especially with Abdi and I will always return thanks you😊😊

Great staff and great customer service. Everyone was so helpful. Shout out to Eric he was very knowledgeable about my purchase. I definitely will be coming back for future purchases.

Great staff and service and they have some amazing deals. The reviews don’t lie! Shout out to Abdi for helping me out and providing great customer service.

Abdi was the best most generous and attentive sales rep they have here. If you need any assistance ask him! This place is awesome!

Abdi was amazing , great customer service and very professional , will definitely be back

Abdi is a wonderful salesman! Great personality would 100% recommend!!

Abdi is the best so professional and a top 10 customer service center salesman!

Went in to sell some scrap gold and not only did the white lady that was helping had an attitude, she tried to say that everything I had stuck to a magnet so, I went to another pawn shop who paid what I felt it was worth and NO it did not stick to the magnet. If you people don't want to do business just say so instead of lying to your customers cause I know I will never come back ever again and I will tell my family and friends as well as other people here so they know what to expect going in here

Received friendly, and courteous service today from Abdi. Our first time in the store but will definitely shop here again. Thanks Abdi🤩

The Management & Staff are all wonderful & always very helpful. I've been to different pawnshops in the area over the years, but none of them can even compare to this one. Great prices & an all around great team. I won't go anywhere else but 1st national.

i have seen my share of pawn places and these guys have the best looking establishment. i have bought many items for great prices and even sold some items and gotten some fair money. The staff is very knowledgeable and if one does not know or understand they are honest enough to say "let me check with my coworker" to give you the right info.

Place is run by a huge slob now. He has no clue on what real tools cost..they offer you nothing for items and bang ppl over the head.. I've bought gold there...not fair value. Stay away from this place .

You sold a shotty Xbox to someone that's forklift certified, shame on you

Decent pawn shop. Courteous & helpful staff.

I had a firearm shipped here they kept in touch with me thru the whole process very very good customer service if anyone needs to have a firearm shipped this is the place to go i will be doing more business with you in the future thank you Brandy.