This was one of those thoroughly enjoyable experiences that surprise you when you're going to get a tedious task done. The two gentlemen who assisted me were genuinely friendly and competent, and the atmosphere was businesslike yet almost had that family-owned warmth. I got my vehicle inspected in less than 15 minutes, and left with a smile, due to the pleasant attitude of the employees.

The employees are very egotistical and they don't know what they are doing because they leave drain plugs loose. Management is rude and only looks out for themselves.

Driven by this location many times, needed an inspection done today an hour before their closing time. I was greeted by a kind gentleman with a bottle of water and guided into a bay. Brandon took over and made the process easy simple. Everyone in there was very professional will come back for oil change or any other service's.

I had a very disappointing experience with Quick 5 Oil Change. During my last oil change, they managed to strip my oil plug. They promised to order a special tool to fix the issue and said they'd call me when it arrived. However, I heard nothing from them for three weeks. When I finally visited the shop after no follow-up from them, they refused to take responsibility for the damage and insisted that I take my car to a separate shop for the repair, without offering to cover any expenses. They also accused me of getting my oil changed somewhere else, which was a complete lie.They said on carfax it said my I had my car serviced .Yes I had my battery replaced ect...No oil change.I felt like they ran a background check like I was lying about a oil change.They lack of accountability and customer service is unacceptable. I strongly advise against entrusting your car to Quick 5 Oil Change

Very nice team. However, they absolutely do not complete the full service check list that comes with the oil change. Like; making sure all of your fluids are topped off and checking the air pressure on the tires. They skip doing it. I believe it is because they are terribly short handed on employees.

I have to say that Troy is awesome! I went in at 730 am and he was so friendly. They didn’t have my filter but he topped off my fluids and aired up my tires to specs. He checked multiple places to ensure they didn’t have one before he let me go. I will always request Troy! Whatever they pay you….it’s not enough. THANK YOU for your excellent customer service!

Good service, went in fro a state inspection. Stayed in my car didn't take them long. They are fast and efficient.

Excellent service, in and out quickly. But, nearly $100 for an oil change is excessive.

Did you know that take 5 does more than oil changes? Went to get my vehicle inspection done this morning. It was quick, easy, and friendly. I was in and out in 5 minutes then drove next door to Kroger to get my registration tag. I’ve never had an easier time getting this done. The staff at take 5 is amazing. Always friendly and helpful, suggesting services that increase the efficiency of my vehicle. Excellent team!

One stars is the best I can give, but prefer no stars. I took my for an iol change...no problem there. When i got home, I had an oil leak. Took my car back, and they gave me some gibberish about my car and how it was not their fault. Funny, b/c i had no leak before taking it to them, and I live less than a mile away. So, how did this leak occur? I had to take my car to a real mechanic who charged me $600 to fix what Take Jive messed up and through it all, they never owned their mistake and instead put the owness on me. Just because you state you work on all makes and models, doesn't mean you should Save yourselves the extra expense you are sure to incur after going to Take Jive. Doesn't matter which location, as they all seem to be horrible and I've tried 3 in my area. My ,mistake for giving them a chance. They are not honest people and corporate will do nothing to assist. Good luck!!!

These guys are fantastic!! I always feel so uncomfortable at mechanic places, and EVERYTIME I come here they are so nice and respectful and make me feel comfortable. They are fast, and do a great job. Thank you so much for everything you guys do!!

Had an issues with an unethical State Inspector at a store in Humble. The guy started my inspection then halfway through he came in and told me that I needed new wipers (which I knew that was not the case cause I had bought the current wipers 8 months ago), and I told him that my wipers were good and that they weren't that old. But just for information, I asked how much were the wipers he was trying to sell me and he replied with $30 each. These days everyone is watching out for unnecessary spending and I am no exception. I told him no thank you and nonchalantly, he replied ok. He went to finish up and came back and politely asked how I was paying and I replied "with a credit card" and he took my payment. After printing the receipts, he handed me the paper work with a smile and stated, “by the way, IT FAILED!” I asked him why and he said cause of the wipers. I was angry but got in my vehicle and drove down the street to another inspector and asked if they would check my wipers (without mentioning my experience at Take 5). Two inspectors inspected my wipers and they both told me that my wipers were not brand new but they are good. I proceeded to tell them (after they looked at my wipers) that a guy at Take 5 failed my state inspection cause of my wipers. They were both in surprised as I was when it first happened. They told me to go and tell the guy that two inspectors looked at my blades and said they were good so to please pass my test or to give me my money back and that was what I did. There was no budge in Take 5 Inspector, probably due to pride, he refused and said he could call it how he wanted to and that he was failing my test. This in so many ways is very unprofessional and unethical behavior from an inspector with that type of authority. Especially when I called another Take 5 store Saturday when getting home and telling that person what had happened. That person responding, "first of all, we have wiper blades that cost $16.99", I immediately knew that there was something very wrong with perhaps not Take 5 as a company, but that person running that store that day.

I want to commend the Gentlemen working today. I came in for an oil change and air filter replacement and I was impressed with how professional the techs were. I appreciate the teamwork and efficiency. They got it down !

They are fast! I get my oil changed here regularly. So far, so good! Highly recommend!

This branch (specifically) offers premium service! Angel and team go above and beyond to do it all meticulously and also educate on what and why afterwards. Kudos for brightening up the Take 5 brand!

The hubs frequents here for oil changes and vehicle inspections. Currently $25.00 for the inspection and if you part of the 1% that served The 🇺🇸 USA, Take 5 offers a 25% off your oil changes, now always check for the prices and discounts, as we all know that is subject to change. They do get you in and out quick however I know if ya rush things, mistakes happen but so far over the past few years they have excellent customer service, so courteous and professional. The waiting area is clean, with a tv and they offered me some bottled water. We have the dealership package but that’s always some kind of hassle or “part/filter “ is not in stock etc. Avoid the hassle and head over to take Five to keep your investments 🚙🚗🏎️🚘🚖🚔 ready for DRIVE🤓 Oh and both time the techs had outstanding customer service🎩

I cannot express enough how grateful I am to have received such outstanding service from Troy at Take 5 today. As a busy mom of three and a high school teacher, finding time to take care of normal life responsibilities can be quite challenging. However, Troy provided exceptional service and customer care. Despite arriving right before closing, he made us feel welcome and never rushed. He even offered Caprisuns for the kids and water for us. Troy quickly looked up our inspection and gave us helpful tips. We literally left in 5 minutes. Fast and friendly service like this is why we'll be back. Thanks, Troy!

Prompt service. Professional staff. In and out in 5 to 10 minutes without ever leaving your vehicle. Not the cheapest oil change you could find if you shop around but that kind of speed and convenience is worth a few extra bucks. At least to me anyway

Great costumer service and quick. I will definitely return for my next oil change. Thank you guys. You were amazing.

Always receive fast friendly service from this location. The staff is awesome ! I also love that they offer water while you wait. Keep up the great work !

This is the second time I have used this particular branch of Caliber Auto Repair and each time the service has been outstanding. I definitely recommend them to everyone needing auto repair work done.

I had my annual inspection. The technician was knowledgeable, informative and very cordial. I use this location for oil changes. The service is usually very good.

A little pricey but your paying for convenience didn't have to get out my car staff was friendly

Had my car inspected. Truly a drive thru service. You stay in your car during the inspection. Staff courteous

I was very grateful for the young men that helped me! Very friendly and all seemed to be on there toes! They even saw me waiting to turn in and met on the parking lot to serve me! I loved that! Ready to work! They excepted military discount and asked if I needed water for my wait! Thanks everyone!!

Came here last minute on Saturday afternoon to get an oil change, I was back on the streets in under 10min. The crew was very helpful, very knowledgeable and professional! I asked a lot of questions so im thankful for the patience. If there was a question they didn't know they answer to they found out and got right back to me. Good job boys!! Keep up the good work!

Went here for the first time today. Normally I go to a competitor but it was going to be a long wait, so I tried this place inst. While it wasn't 5 minutes, it was one of the fastest oil changes I've ever had. No complaints. I will definitely return.

I have brought 2 Vehicles to this location for inspection, both were 2020. The first time a few months ago they tried to tell me it would t pass due to windshield wiper blades. That vehicle had 15k miles on it. So when I agreed to let them replace the blades with the condition that they give me the old ones back the employee miraculously changed his story and said it passed inspection! So today I took the second 2020 vehicle in for inspection only to have the same situation, when I said replace the 1 blade be claims had a tear in it (did not) and said the other was leaving streaks and was not, he charged my card and then proceeded to tell me it wouldn’t pass. When I asked him why he didn’t finish the inspection, replace the blade he claims is bad he claims he was done. I proceeded to ask him again to go ahead and replace them, he didn’t want to give me the old ones, so I started recording the wipers and the situation and he then refused service. As a woman, which we are taken advantage of in the automotive industry more times than none, he shouldn’t have had a problem with the situation if there was nothing to hide and he was in the right. He was very unprofessional and rude from the moment we pulled in. Will not go back, and as an added bonus that same vehicle passed inspection at another place of business 25 minutes later without having to replace the existing functional blades. That employee stated he was a manager so be aware of Julian the “ASSistant Manager”

It was my 1st and last experience. Took almost 1 1/2 hours for oil change. They spent most of that time trying to find parts that they had sold to a customer that was being serviced when I got there. Then I had to listen to them complain about employee theft as the reason. I would have left if they had not already started on my truck. Add “insult to injury”- I had to go back because they did not fasten the oil pan cover correctly. They wanted to argue that a screw was missing… didn’t matter that it WASN’T dragging before I went in!

My first time coming here I really liked it. There were 2 cars in front of me, a mechanic approached my car within a couple minutes noticed I had my son with me offered him some snacks. Never had to leave my car. Was out of there pretty quickly its a little bit more expensive the other places especially other places that offer more then just the oil change in a package for a cheaper price. However it saves a bunch of time!. Def recommend especially if your strapped for time or don't feel like leaving your car!

All hands on deck as soon as you pull in. No wait at all. The main tech (my guess she is) was very knowledgeable and helpful with her crew. Communicative as to what they were doing the whole time and friendly. It's also nice not having someone else in your vehicle.

First visit for me today..not too bad of a wait and the customer service was great! Prices are comparable to dealer and if you're a veteran you get 25% off.

The service was excellent the men didn’t make me feel dumb because I wasn’t sure what type of oil my car used. They took there time to explain everything I needed. I was in and out so fast definitely would recommend to everyone.

Great job guys!! Pulled in and they immediately got to work. They show you the dipstick when they’re done to show you the job was actually done. It’s pricy but worth it if you don’t feel like waiting for an appointment elsewhere and you’re in and out here.