Love to shop at Target.... pleasant bright ambiance, competitive prices, and helpful staff. However, the product range appears to have gone down slightly, in the last one year.

It's very simple - don't shop here. Spare yourself and drive the extra 15 minutes to midtown, or literally any other Target in town. They are criminally understaffed - the last time I visited roughly 20 people were milling around the entrance waiting for returns or online order pickup for over 20 minutes without seeing a single store employee. Target, if you read these, hire more people. Until that happens though, I will quite happily add a half hour to my round trip to avoid this massive waste of time. If I could give the experience zero stars, I would.

I love Target but wish my local store wasn’t often out of clothing sizes I need or toiletries I want. Plus since they’ve limited self check out to 10 items or fewer but don’t have more registers open, the wait to check out is often ridiculously long. Also the Starbucks operates at odd hours and is often out of ingredients for seasonal drinks.

Avoid at all costs, especially on the weekends. Employees are not nice or helpful. We had an employee kick us out of a check out line, and when we questioned it, she blatantly lied about it. Merchandise and carts are just laying all around the store. It’s more like an obstacle course than a store.

DO NOT DO ORDER PICK UP!!!! Pick up took 85 minutes of standing in a line while one elderly employee tried to get our orders one at a time. The orders were not ready so she had to walk to a totally different part of the store to pick them up. It took her 15 mins to get each order. There were 15+ shoppers in the pick up line. I felt horrible for the employee - other employees were just standing around not helping her.

This target is getting progressively worse. They make it hard to do returns. Even for red card members. They have refused me a merchandise credit twice for items I did not want returned to the original card since it was A GIFT! They don’t allow checkouts at customer service anymore. So if all lines are busy and they are not they won’t check you out. I had to go stand in the check out lane AFTER making a return. Ridiculous! Also their stock is consistently low/out so you almost always have to go to another location anyway. I have noticed that I’ve started spending TWICE as much time to get half as many items. This is the lowest performing target I’ve ever shopped at. I actually get sad when I have to spend money here. This particular location operates like a WALMART. The employee morale and service has gone down significantly. Quite a few have attitudes like Walmart employees. This is the only target location that would be doing the community a service by shutting down.

Got in and out quickly (which was due to time of day really). The lady at the self checkout lane was super nice and helpful! But BRING BACK THE CHECKERS!! This is to every / ALL stores across the country out there! Prices are up, we get a lot less ounces than before yet we are doing ALL the work OURSELVES. What am I paying for? YOU should be paying US! There’s no more customer service. It’s the customer providing the service FOR FREE. 🤔 People need jobs, and the paying public shouldn’t have to wait in endless lines because you only have one (or two if we’re lucky) checkout lanes with human beings at them. And even those self checkouts have big ol’ lines, too!

Lost my keys. The first manager said that since they weren't in the lost and found so, he couldn't help me. Another manager asked if I needed help about 15 minutes later. Bam, he helped me backtrack my steps and found my keys!!! They were so kind and polite. I have to send flowers!

Overall, I had a good experience with my return. All the employees were great except one who was not knowledgeable about the exchange process but another employee stepped in to assist with the great service I usually receive at this location. That employee was the reason I didn't give 5 stars because I feel if you don't know something for sure, just ask someone for clarification. She wasn't rude, but I had to tell her what the exchange policy was simply that. Not a separate purchase at the increased price.

Overall: Don't Shop Here, Shop Online If you're considering a trip to Target, think twice. My recent visit was a nightmare – the store was pure chaos and a mess. The clothing section resembled a disaster zone, with items strewn across the floor and no semblance of organization. Fitting rooms were closed due to staffing issues, despite a staff member being present. The disheveled state of the clothing and the closed fitting rooms made trying on clothes impossible. Surprisingly, the floor associates, including security, seemed more interested in their phones than maintaining order. Even a group of managers appeared indifferent, casually chatting without addressing the chaos around them. On the bright side, the checkout process was quick. My advice? Save yourself the trouble and opt for online shopping. If you need to make returns, it's a far less chaotic experience than what you might encounter in-store.

Tip: I strongly advise against using mobile order pick up at this store. Only two staff were working the return and mobile order pickup stations and despite receiving a notification that my order was ready, I still had to wait 20+ minutes after scanning my bar code. It looked like no items were prepped in advance, and I could easily have been in and out in 5 mins with my items had I just shopped for them myself.

The customer service of this company has fallen to all time low. Nothing on the shelves. Rude team members. No one looked as if they wanted to be at work. This shopping experience was like shopping at an overcrowded Walmart, except Target was empty. Of shoppers and merchandise.

I visited this target a couple of hours ago Just to stroll around while walking around one guy sitting in a motorized target shopping cart with an open bottle of wine and drinking just drives around and talk sh…. To people and NONE of the people who work there don’t seem to care WOW !!!! What happen to the security they used to have standing around at entrance? Also happened while I was there the store had to be evacuated because of an gas leak everyone had to leave the store. Well the guy driving around with the wine bottle did not care if no one was allowed to go back in but he literally drove back in to return the cart and target employees where outside and saw him but I guess it’s ok. This target realty went down the satisfaction scale . I think it’s time to look into management and boring looking employees working there!!! Store is not what it use to be years ago Time to go to a different target

Simply awful customer service. Austin, the associate at the returns desk, lacks any ounce of ability to communicate properly. She made the return process far more difficult than simply offering store credit, which was a perfectly acceptable solution and end result. +1 star for self check-out to avoid other, subpar service.

Unfortunately, I come here primarily for pickup orders for my employees. Every single time I’ve waited over 30 minutes in store or in my car for my items. Today, January 2024, I waited 45 minutes. Additionally, they did not have all my items, and I wasn’t notified at all that I’d be missing stuff. If I knew that in advance, I would’ve walked around the store while I was waiting. Because of this lack of communication, I didn’t have time to grab additional items In order to be on time for work and it affected my work day because of the delay. Staff is pleasant, store is clean and smells good…. But the delays are pretty inexcusable for productivity, which is the entire reason I choose, pick up or curbside pick up. TLDR: Target offers services for the busy individual, but falls very short on execution.

This location is well stocked, but unfortunately customer service here is very poor and processes are delayed which indicates it is poorly managed. The location on Druid Hills is much more efficient and provides far better customer service. I recommend folks go there if they can help it.