What a wonderful place for “awkward” healthcare needs. My insurance (which is really good!) was denying my injections for an antibiotic and the pharmacy was quoting a cost of $400. $400 for an antibiotic that I’d then have to take to my doctor to get injected. The pharmacy suggested Empowerment after I balked at the price and asked to shop around. I called, the receptionist was super nice and knowledgeable for what to me, is an awkward situation to be in. Add in that I travel for work; and they had availability in a couple hours! I was sold. I wanted it done now. Took Marta as their office is literally next to the Peachtree Center station and couldn’t be more convenient if Marta is an option. The staff was absolutely wonderful. They could converse and have a good time to really calm your nerves. The injection hurt pretty bad and I got nauseous; but they quickly called in someone to help that could handle how big I am, should I need assistance. Other than the actual shot; I surprisingly had a good time here! The best part: my cost was $400+ and they charged $55 for everything. Can’t recommend this place enough! What a fun?, wonderful experience!

A place that truely cares the staff was very kind to me, i would donate to them in the future. It is truely important the work that they do. They gave me a peace of mind because not knowing of having HIV and swearing that you might have it can be very tormenting. They are a light in the dark

ERC staff was the best. Tayler greeted me very professionally and Kaylyn made sure I was comfortable. I would recommend anyone come here.

Antonio and Marcus went over and beyond to assist me, they were knowledgeable and willing to educate, these guys provided outstanding care service to the community!!!!

AMAZING staff. Amazing energy. Super welcoming. Super helpful. So happy I was referred to this place. Have no insurance right now, paid out of pocket but was reasonable.

I have been a customer of Empowerment Resource Center for several years. It's always important to know your status and all the staff and everyone at ERC makes getting check-ups and HIV/STD testing a total breeze. I would like to recognize, in particular, Ron -- always helpful and polite, Smella -- greets you with a smile that you can feel on the phone and even better in person, and Lauren -- an AMAZING practitioner who truly cares about her patients. This is a great clinic and team.

Everyone was absolutely amazing when it comes to staff. They made me feel comfortable and welcome, and I recommend this to anyone! Thanks for the amazing customer service!

The staff is extremely professional and accommodating. Antonio Sneed, Office Manager, is doing an excellent job!

I wouldn’t recommend this place. The women that answer the phones are snarky, rude and are of no help. This is what you guys call a womens empowerment center???? Wow. Didn’t feel heard, helped or empowered talking to her or any of the other women I’ve had the DISPLEASURE of speaking with in the past. I used to come here when I couldn’t get to my regular OB. NOW!?! this place is no longer a safe space in my opinion. Which is sad cause they were close to my home and post pandemic was great. Now? Smh. Sad to see the service take such a sad horrible unhelpful turn. Hope y’all begin to do BETTER. Smh. Sad.

I have never visited ERC, but from what I hear the name "Empowerment" tells all. The staff is so encouraging to help.

Great place thx!!!!

cannot believe what I just went through as I’m still trying to make sense of it. I went through something terrible and was transferred from an organization that provided services free of charge. I was able to manage to get together money to pay $130 to this company for their PEP services. We had been in contact since Tuesday. I was super thankful as this whole ordeal had been stressful. I let them know ahead of time I didn’t have insurance that was valid in the state of GA. I let the office supervisor know specifically, as well as the receptionist. There were no problems at first. I reiterated for the 5th time that I didn’t have insurance in the stare of the GA. The doctor (Lauren) was attentive and understanding! Hats off to her for making me feel so comfortable in a situation that was the absolute worst. There was one issue though. My insurance. As I had thought. She apologized and said they’d refund my money. She was super nice about it. Later, the office supervisor (Deborah) called, was snarky and told me they would not be giving my money back because it covered the doctors appointment. And not the program. I get that. However I applied and paid for the doctors appointment because the receptionist told me I’d qualify for the program. Even when I mentioned me not having any insurance in the state of GA. If anyone had stated I wouldn’t qualify for the program because of my insurance status, I would’ve never applied. I applied and paid because they said I did qualify and would be able to get PEP ! Nonetheless, their own doctor saw an issue and told me I’d qualify for a refund. However, Deborah has thought otherwise. So now im out of $130 and time, which both are extremely precious in a situation like mine. Overall, im hurt. Where’s the empowerment? UPDATE: I did speak with a Ms. Tanesha and had the issue resolved. I loved the way she handled things and they seemed to have had miscommunication amongst each other. Overall, I did go through something disheartening that was a bother. But they did call back and make it right. I appreciate that more than ever. Thank you.

This place has amazing customer service! Everyone greeted me with a smile (even the person on the phone that I called). This location is very convenient & even though it’s a doctor’s office they make you feel at home. Thank you for taking care of me on my travels! 💚

These people are absolutely wonderful! All women and even men need to come and get there testing done here! Very good information and knowledge. Miss Opa and Miss Angel in the front desk check-in has beautiful personalities, customer service, professional attitudes, and on top of that Dr. Lauren and her assistant Miss Millie was Awesome in the back office! Millie did my blood draw and it was no pain! I am definitely referring this organization to people! They make you feel comfortable and your information is very secure and private! I'm definitely coming back for my follow-up!

Honestly I felt super invited from the minute I walked in ! Thank you for such a great community!!! Appreciate you JUJU

I was treated very pleasantly from the moment I entered ERC. They saw to me promptly and did not deny me access even though I arrived late and did not have my paperwork fully completed. The nurse was very knowledgeable and informed me about what would happen prior to and during my check up. They even validated my parking 🙌🏾 I would highly recommend!

First of all these folks are literally my friends lol. They do such a good job at balancing the personal with the professional and make my experience coming here to be proactive about my reproductive health-10/10 enjoyable. Millie and Joshua always have a smile on their face when greeting patients and their guests and Lauren was intentional and inclusive of my changing gender identities. Antonina was very collaborative with empowering me to make decisions about my body. And Antonio is very knowledgeable about the various processes of the clinic and in keeping patients informed. Love it hereeee.

Opal and Angel were the nicest ladies at the front ever. Very quick service!! And not to mention the lady who took my blood was awesome and the nurse. I’ve found my home! :)

Treat your clients better. Give them the respect they deserve and be more transparent.

This is a wonderful place to go to get tested. They are very sensitive and super professional. I didn’t take long at all. This is definitely the place to go.

My visit was great! Antonio was very professional and did great with explaining the service. Will be back

This facility is amazing, I have no insurance and was looking for a reasonable place to be seen giving my recent test results. I made a call and spoke to Opal she was a great help through this whole process from the time I spoke with her on the phone until my appointment day. A very clean and professional establishment.

I love Empowerment Resource Center! The people are friendly, supportive, and informative. In addition anyone can receive the essential services that they need!

I love it here! Staff are extremely nice & helpful, with ample resources & knowledge to support a safe sexual lifestyle. Process is easy & quick, and this is the only place I get tested. Make an appointment because they’re here to help!

The guys were so pleasant and kind... Great personality...

I was nervous about my appointment initially. However, the staff were welcoming and kind and the nervousness went away fairly soon. I look forward to visiting again!

Opal, Angel and the entire nursing staff were beyond sweet! They made my experience very comfortable. Highly recommend!

Quick.Reliable.Easy.Staff was very nice and helpful! Will be returning for all future screenings.

I felt welcome and safe the whole time I was there Ms. K you the real MVP.

Quick service and they were really flexible with me, even though I came late. Super nice folks.

This place is made of up people who are happy to be there and happy to help you. They are all very KIND and caring. Every single person was professional and competent. I would recommend this place to anyone!

The women at empowerment were phenomenal! Deborah, opal, kayanna, and dr Allain really made my process smooth. They took very good care of me and helped me through the process.

Extremely nice and professional facility. The empowerment resource center is located in a building on peach tree. The only obstacle you will possibly have is finding it. Every employee is respectful and adds to the safe ambience you experience during your visit. I highly recommend this location.

I love the staff here. Coming to this place was the best decision I have ever made. For my body health & mental health. I recommend anyone to come here. And the staff makes you feel comfortable. They welcome you.

I visited ERC for my annual flu shot, and I had an incredible visit. I was greeted with a warm smile by Antonio and received amazing service by Lauren. My shot was painless and very quick. I would highly recommend ERC for any service.