My second Microdermabrasion with Nelly today. She was delightful and professional and knowledgeable. Nelly was able to answer all my questions regarding to my skin. I am self-conscious about my severe back acne, I didn't feel judged. She suggested appropriate products that suits me without being too pushy. Very happy with my treatment sessions with her!

I paid for 6 treatments for three areas and now have 2 left. Prior to coming to The Cosmetic Clinic, I had gone to another clinic and had several laser treatments and had seen no change whatsoever and was sadly disappointed. I didn't have much hope coming to The Cosmetic Clinic at first but was extremely amazed at the results after my very first treatment. The hair had not grown back at all after the first initial treatment right until my next one. I have absolutely loved every single session here as I have seen and experienced fantastic results at great prices too.They have the most friendly and welcoming staff at New Market as I'm pretty sure I have been seen by most of the ladies here and all have been nothing but amazing! I highly recommend The Cosmetic Clinic, particularly the New Market team.

If you're looking for someone who is an expert in laser hair removal and microdermabrasion, then Katie is your go-to person! I recently had both treatments with her, and she is fantastic. She took the time to explain both procedures thoroughly and ensured that I was comfortable throughout the entire process. I was concerned about potential discomfort as I’m a big girl lol, but Katie made sure that I was at ease throughout the entire treatment. Thank you so much 😊

Stella, my technician at TCC has the most wonderful personality! She always ensures I am comfortable and genuinely cares about her customers and their laser hair removal results. Stella also offers lots of little tips & tricks that are much appreciated x would highly recommend The Cosmetic Clinic to anyone considering these treatments - THANK YOU!!!

I had a wonderful experience with the laser technician Nelly. She does an excellent job. Nelly is a lovely person and makes you feel comfortable. Treatment done here is well organized and results are amazing 💌 Highly recommend Newmarket cosmetic clinic!

I’ve had Nelly for my sessions and her service is amazing! She took the time out to conduct a skin scan and suggested the best products for my skin concerns which shows that she truly cares about her customers. She is extremely friendly and I am looking forward to my next session with her.

I have always struggled with acne and texture and have recently started my skin journey with Katie from the Newmarket Cosmetic Clinic. She has been incredibly helpful and I've never experienced someone so passionate, enthusiastic and knowledgeable about what they do, she truly knows her work and has my full confidence. Over years of spending money on the wrong products and treating my skin as the incorrect skin type, I have learnt so much from her. She listens to your concerns, goals and budget and I have already seen a dramatic change in my skin over the last month. I can't wait to see the further progress to come! I highly recommend Katie, 10/10!

I am a first time user of all skin care treatments, so I was really nervous coming in. The staff were very friendly and attentive. I was seen by Stella, and she was amazing! She was personable, informative, she checked my understanding of everything, she answered all my questions professionally but also in a lovely manner. I couldn’t have felt more comfortable and look forward to more treatments with her in the future.

I had Nelly for my treatment and she was amazing! I was nervous going in but she made the whole experience very relaxing/comfortable and I’ll definitely be coming back! I would highly recommend this clinic to anyone interested in what they’re offering!

I’ve been going to see Nelly for laser hair removal for 2 sessions so far and her customer service and advice is truly outstanding!!! This young lady genuinely cares in achieving the best outcome for you and your treatment plan. Nelly takes the time to listen to you and takes extra care with the required treatment. I would highly recommend this young lady to anyone who wants to take the plunge to get unwanted hair removed. She is so friendly and warm to talk to. Looking forward to my next session with Nelly next month. The Cosmetic Clinic at Westfield Newmarket are so lucky to have her part of their team! Give my best regards and feedback to this young lady please.

I have been seeing Nurse Michelle for almost one year now and have been so happy with my results and treatment received. I was nervous about starting my anti wrinkle journey, however, right from the initial consultation Michelle made me feel very comfortable, was very knowledgeable and offered honest advice about treatment options. Cannot recommend Michelle enough.

Best lip filler experience Ive ever had! Cannot recommend Lee enough. She listened to what I wanted and expertly delivered. A true pro.

Nelle made me feel super comfortable about my botox and lip filler. I had a tough experience where my eyebrow had drooped with another clinic, so going into it I was nervous - but she reassured me and took it all at a comfortable pace. The results were great, never get sick of hearing I look I am in my 20's.

Went to Michelle for lip filler and she is the best! Does an amazing job and makes you feel super comfortable. She also is honest and will give valuable advice. Definitely recommend

I had my maintenance laser done here and got really bad pigmentation. I wrote an email and was seen straight away by the clinic manager. She was so lovely and happy to treat my underarms. She made me feel taken care off. I then had my second round of treatments for my hyperpigmentation and Cameron went above and beyond to ensure I understood what the process was, apologised on behalf of the clinic they both did and Cameron made me feel so comfortable because I had been feeling so insecure. I highly recommend Cameron and Katie. Super happy

I had Nelly for my laser treatment today and she was such a delight. She made the whole experience really enjoyable and comfortable. She even recommended this skin consult that I'm really excited to try! I highly recommend her and this clinic.

The service attitude of the staff is much better than the other Newmarket laser hair removal shop! The laser hair removal technology is also far superior to The Cosmetic Clinic Melbourne Chadstone branch. This shop has made me, who moved from Melbourne to Auckland, feel the warmth of Auckland.

My experience with new market laser clinic is always a pleasure the team are very thoughtful and welcoming, the manager goes above and beyond to make sure you are happy with your service even days after. Any concerns you have she is very fast to answer and help even on her night off. Overall 10/10 for excellent above and beyond service

I was surprised at the service I received as I've had an amazing experience with the head office team at TCC. I called to make an appointment and the receptionist gave me a time. When I arrived I was told that the nurse wasn't in and I didn't have an appointment, the person I spoke to didn't apologise for the mistake the receptionist had made, and then booked me for another date. I was told calling to book doesn't always work due to a 'new system' but when I asked how I should book in the future, she said I should call. She also told me I should have received a confirmation email, and then realised the reason I hadn't was to do with a system issue at their end. Again, no apology. Making mistakes is absolutely fine, it's how you respond that shows the customer what is important. I've since booked at Sylvia Park who have very helpful and friendly team.

I went here to get lip fillers and I LOVE THEM! It was my first time and she did the most amazing job and what she knew was good for my lips. My nurse was so lovely and informative, would definitely recommend and come here again ❤️

I have been going to katie for my laser hair removal ever since I transferred to the new market branch. She is very thoughtful and very kind. I think she is one of the best. I will continue with my sessions with her. Keep up the great work 😁

Have been seeing Stella at TCC Newmarket for my past few sessions of laser hair removal. She is so lovely and has been so helpful and attentive to my needs in tailoring my program. Makes the treatment so comfortable and easy. Highly highly recommend :)

I had the 10 Step Microdermabrasion treatment today with Holly and my face feels amazing. I haven't had this treatment before so I wasn't too sure what to expect but Holly explained each step and I can see and feel the benefits already. Thank you Holly, I'll definitely be back!

I went in for my first laser for full legs the ladies we're super lovely. loving my results so far I’ve only been in once but I tell you the results are amazing I’m very happy :) will definitely come in to book more sessions. Awesome job team! Keep it up

I got Botox done with Nikki and she was absolutely amazing and professional, would highly recommend! She knows her stuff and will not overdo it, she listens and will point you in the right direction if you are ever unsure!

I've been seeing Nelly for laser hair removal for quite awhile now and her hospitality is absolutely outstanding!! Nelly takes the time to listen to you and ask how you are and how the treatments have been going. I couldn't recommend her knowledge, services and advice any higher.

Had my lasers done here before, service was so far so good. However I went in for a skin consultation today, lady who served me said she was unqualified for providing any specific peel treatment info and wanted to book me with another technician. Not sure why she suddenly shows a very impatient/annoyed attitude answering questions and started shaking both her legs vigorously on the stool throughout the entire rebooking process. Felt quite unprofessional and disrespected, will consider switching my clinic in the future so I don't have to see her again. ------ Appreciated the owner phoned in the next day for follow up and rearrange my next appointment with a senior technician.

I recently had my laser hair removal appointment with Nelly at Westfield Newmarket and I would highly recommend. She makes the sessions relaxed and comfortable, and I’m always welcomed with a friendly smile. She listens to your concerns and adjusts accordingly, such as increasing the cool shot when I couldn’t tolerate the heat from the laser!! My laser experience so far has been impressive but I still require more sessions, and I’d be happy to return to Nelly for my future sessions!!

I use to go to the Sylvia CC, but one day as a spur of moment booked a walk in injectable appointment here and got assigned to Lee as my injector. This was a year ago and I have never looked back since then. Literally, hands down the BEST injector I’ve been to by far. Willing to always travel into Newmarket to see her no matter what. She always knows EXACTLY what to do, very informative and very, very sweet. Easy to talk to as well so I’ve always felt comfortable expressing my concerns and what I am after and what I may want to do differently for any future appointments. That aside, she’s also prompt with replying with any questions I may have after the appointment when I reach out to her. All in all an absolute 10/10 , could not recommend her anymore ! The best in the game and for good reason. I am always left satisfied and happy and even that is an understatement!!!

I had paid for a 10 session package. But due to unforeseen circumstances I had to relocate to Australia.TCC due to a policy did not refund me the package earlier but after revisiting the situation a couple months later, I got a refund to continue my treatments in Australia. I had to pause my treatments because of the move and financial issues, which resulted in my hair growth getting back to normal. So my two cents is that its important to continue the necessary amount of treatments to maintain the hair growth reduction.

I saw Lee at the Cosmetic Clinic New Market and she was absolutely fantastic! She took the time to answer all of my questions and check in with me the next day. Incredible customer service and even better results