For a single person staying in the CBD for 2 nights, it’s okay. The price could be a bit cheaper though considering it’s flaws. The room is much smaller in person, water pressure barely exists, very noisey at night and some of the power outlets were faulty. However, the staff were exceptionally nice, the bed although small was very comfy, the room was always survived and cleaned well and the air conditioning was superb. Would probably stay again if back for a couple nights

The rooms are very basic, they are very small, no, they do not look the same as the rooms advertised. With that being said, the rooms are clean and small, they are great for a two or three night stay. It is in a great area for sight seeing and tourism! For the price, I definitely recommend!!!

All rooms are way too small. Facilities inconvenient. Toilet paper holder put in an inconvenient place. Paid for a really nice room and got the horrible teeny tiny cheap room. Most of the staff are rude. Only one lady who worked there ewas super bubbly and nice, and I don't even know her name, but I really appreciated her kindness. Other than that I have only had a bad experience here.

I recently stayed at this hotel and unfortunately, my experience fell far short of my expectations. The online photos were misleading as the room I received was nothing like what was advertised. The carpet was dirty, the headboard was filthy, and there was even mold in the bathroom. The only positive aspect was the friendly staff and great location. However, I am now hesitant to ever stay at this hotel chain again after this disappointing experience.

The room was very basic, outdated and tiny. It also smelt of stale smoke. The bathroom was actually a wet room with no window and poor ventilation. We had to request a new towel as soon as we arrived as the towels we were provided with were stained. Even for an Ibis Budget we'd have expected a better standard of room. The location in central CBD was excellent and probably is the reason why they justify the price.

This is a Budget Hotel, so if you pay for budget you get budget. I have paid a lot more for a lot less value. Yes the rooms are small and the cleaning average, but the location and staff are excellent. Good parking next door ($30 per day, this is good for Auckland CBD). I had three teenage boys in tow and had asked for two rooms beside each other and two single beds in each. We got what asked for and did the trick for our two-night stay. Not what I usually stay in but for me and boys was bang on and cost was very reasonable. Being CBD it is a bit noisy but have $360 up the road and still had the same level of noise so it is what it is. Overall a good experience and would use again if I needed budget accommodation in Auckland CBD.

The photos of the room look great online, when we arrived we were absolutely horrified. Not only are these the smallest rooms I've ever seen, could barley swing a cat. But the place absolutely reeked of urine as soon as we opened the door. Refused to stay here, not worth the health risk! And still paying a premium price for a below budget hotel.

I tried not to be judgemental when I saw the place, but after seeing our room, it went downhill really quickly. I know this is budget accommodation, but this place needs a really good makeover. I would not recommend this place to anyone. We had a shoebox for a room. Not a lot of natural light. Entire bathroom was tiny and smelt musty as no natural light or ventilation. Our noisy bedroom fan hadn't been cleaned since the day it had been installed. The extractor fan in the bathroom was also dirty. Bath towel each and a hand towel between the two of us. No face cloth. The only saving grace were the reception staff who were friendly and helpful.

Ibis Budget City is an excellent choice for budget travelers. Its location is superb, offering easy access to various attractions and amenities. Although there's no free parking, there are commercial parking options nearby. The rooms may be small and the furniture slightly aged, but they are well-equipped, including a cooking space (requires assistance from the service desk) and a microwave oven. The hotel provides a practical and convenient setup for guests on a budget. Moreover, the customer service is commendable, ensuring a pleasant stay. If you're seeking an affordable accommodation option with great amenities and helpful staff, Ibis Budget City is a solid choice. Equipment: ⭐️⭐️⭐️ Location: ⭐️⭐️⭐️⭐️⭐️ Customer service: ⭐️⭐️⭐️⭐️⭐️

Great location in the CBD, near to Queen Street and the Harbour. Very easy to get around and lots within walking distance. You can even walk it to Maungawhau / Mount Eden in less than an hour. The rooms are basic but comfortable. Bed is very comfy, bathroom is small and is a wetroom, so a bit cramped but does the job. WiFi not the best but does the job. Staff really helpful with luggage, and there's free tea and coffee in the lobby. All in all a great basic cheap hotel to explore the city from, but go with these expectations and you'll enjoy!

The hotel is situated in a very convenient location at the very heart of Auckland with bus stations, bars, restaurants and a couple of supermarkets near by. BUT we stayed in the smallest room I've ever seen in my life! There was barely enough space to open 1 suitcase. And the walls were very thin so we could hear the traffic outside and our neighbours as well. It was noisy most of the night and the light on the air conditioner was quite bright too so if you do decide to stay at the Ibis Budget I recommend you taking eye-mask and ear plugs with you. Otherwise, you aren't going to get a good sleep. On the bright side, the bed was nice, soft and comfortable and we had our own bathroom ( a very tiny one like the ones you see on planes ✈️)

When you look at the photos of this hotel, you think: "Ok, that looks nice." The shock comes when you enter the room. Even the term 'room' is a real exaggeration. 'Storage room' is more appropriate. A tiny double bed almost stands in the way of even entering the room. Our two travel bags? We somehow squeeze them in unopened. Opening does not work, we would have to leave the room. Of course there is no chair and no table! They wouldn't have fit in. We close the access door and now find a second door. The toilet and shower are hidden behind it. The shower and toilet share this miserable dark hole, separated only by a shower curtain better known as a 'rag'. The worst thing though is the smell. Sorry, stench is more appropriate. Window for ventilation. Well, if you call an opening of approx. 30 x 70 cm closed with glass a window... . Oh, I forgot: there is another balcony that is actually one square meter in size. We could put our travel bags there. Oh, that doesn't work, the door is so narrow that the travel bags don't fit through. We turned around, checked out and looked for something else. Ibis Budget, Auckland: an absolute no-go!

What do you expect paying the cheapest? It was good that paying less $100 for the room at the central city. If you want to better room ? You should go and spend for $200 + hotel , not here. Some people ordered fast takeaway and expecting 5 start restaurant meal ? It doesn’t make sense

Honestly one of the nicest budget stays we have had in Auckland. We choose budget because we aren't fussed about fancy frills, we just want a simple place to sleep that gives easy access to the central city . Some of the cheaper places we've stayed in Auckland were a nightmare but the ibis budget was a pleasant surprise! Amazing central location. Close to Queen Street for food and shopping. Easy to get to the trains and busses. The room was small but pleasant. There was a TV, heater, and fan (that all worked! Never had that before haha). Even a nice little balcony for a view to some of the tall buildings outside. The only downside was the shower was awful, not seperated at all and impossible not to get the entire bathroom floor wet with the shower curtain that wasn't big enough and barely did anything. Other than that everything was fair or better for a budget hotel and we had a good night's sleep.

Location is great, so central to everything and close to the waterfront. Rooms are tiny but the beds were super comfortable. The bathroom like most Ibis Budget's are a bit of a disaster with the shower curtain and no shower cubicle leaving water going everywhere. The high step into the bathroom was a bit dangerous especially when you forget during the night. Overall, would recommend as the price cant be beat.

Clean tidy room. Centrally located close to everything. Helpful staff. Breakfast available from Cafe down the road. Paid parking as no on-site parking . Value for money considering its a budget hotel.

You get what you pay for here, but it's ok. We stopped over for a night in the city so it was cheap and cheerful for what we needed it for. The room is small yet comfortable with a small balcony. (Heaps of different options) Small kitchenette, but be warned there are very minimal kitchen aids, cutlery, plates, etc.. I do recall two coffee cups a kettle and two glasses. We parked at the Secure Park a couple of blocks over and if you don't get there super early like we did, you can pay about $20 for the night, not the $50 we did. Lol. Close to bars of course and everything you need. Great bathroom for such a small room.

Adequate facilities. Small room and beds. Good shower. Central location. City noisy with Matariki and sport weekend. Helpful $ deal with parking building over the road. Good price. Very good service. Gave us late check in and late check out.

Very friendly staff and tidy rooms at a great price. I was looking for simply a bed to sleep in at a low cost in the CBD. I found that the Ibis budget was exactly what I was looking for. Fantastic rates and perfect location to suit my needs.

Stayed here for many nights, and very happy with everything. The staff were amazing. The rooms are great. Compact, but with everything needed, especially the ones with the kitchen. This hotel would be especially good for solo travellers, couples, and people on business trips. The location is extremely central...supermarkets, transport centre, everything is on the doorstep of this hotel. Great value for money!

Pros: Excellent location, kitchenette, Hotel Ibis provides cutlery pots and pans for cooking, coffee, tea, chocolate and sugar. It is clean, not noisy, good mattress. Air con, fan and blanket. Brian at the reception was awesome, very helpful and funny. Cons: Room is not as depicted as in the pictures, it looks old, needs a good and fresh coat of paint. Conclusion: Will definitely stay again, excellent value for your money. Thank you! Express airport shuttle is not far away at all.

After a long car road trip, we go up to the room to find that the keys won't open the door. The bed is a double (smaller than home). 12+ floors up, all that can be heard is loud noises of bars & street hooligans. But the central location to the city centre is an absolute bonus. The room pricing is very affordable. The Room Servicing Staff are very polite and very accommodating and helpful.

My room was terrible. Rusty mirror, broken door, dirty ceiling ventilator, small for 1 person, dangerous combination of outlet and kettle, broken tap, cracked flooring in bathroom, loose drain cap, etc. Staff doesn't say anything when you come in from outside. Location is great. I don't recommend this place.

Stayed here for 4 nights. This hotel is in a great location, walkable to everything including bus stops and the wharf. Staff were friendly and everything was easy here. Laundry machines available to use with coin from front desk.

This is totally fine for what you pay, don’t panic about the bad reviews. It’s a great location. The room was basic, no tea coffee making facilities or a desk etc but bed was comfy, everything worked and it was clean. There is no air conditioning in the room so if it’s really hot and you don’t want the windows open due to noise it might be an issue. Breakfast is in a cafe nearby it was pretty good value.

Tall small hotel in a good central location. But the rooms are tiny, with barely space for suitcases& movement. Parking is expensive, breakfast ( we didnt buy) looked like a couple of rolls in the lobby. Keycard access frequently failed. Ok for a couple of days , but the small cramped space rapidly became depressing

Nice hotel, well situated in the city centre. You're very nicely welcomed there. I have to insist on the great professionalism of the attendants. I really grateful for the help they provided me with while dealing with some bookings error I had made. Very good place to stay and I'll definitely come back for my next staying in Auckland.

The location is very convenient. The room size is also acceptable. The reception is good, but due to having only one staff at the front desk, there's often a long queue. The only issue is that the noise problem is quite serious. The noise continues until around two or three in the morning, making it impossible for those who are light sleepers to fall asleep.

As far as budget goes , the Ibis suited us for location and the add on's like carpark and breakfasts . The breakfasts were great at a cafe just up the road and carpark across the road.

Great staff, rooms a bit wee and a bit tired. Bed very comfortable.

Loved the place! Visited as a solo traveller so tiny room felt cosy and the perfect size - loved the addition of the balcony and the great views of the sky tower and harbour Bridge. Appreciated the air conditioner in the peak of Summer. Great location. Friendly reception staff. Would stay again.

We are very much happy the stay. Location is ideal. It would be good if the name board in front of the Hotel is prominently displayed

Tiny rooms rather dated. There's more room in a caravan. No chair or table. No flannel supplied. Towels were good.

They have lollies and a hand written card saying welcome back. I guess I have stayed there before....could not remember. I will stay there every time I can in future. I left a folder in the shuttle. The guy at the counter said don't worry I will sort. A couple of hours later he retrieved it for me. The room is comfortable. Has a bar and restaurant. Close to the city. Budget price but high quality.

1st 3 photos: Beautiful ceramic tiled bathroom, modern stylish designed bedroom with huge window letting in natural light. These are photos of a Danish Prison Cell. Maximum security. So, let me tell you about the Ibis Budget Auckland Central. I gave three star because of the partial honesty of Ibis by putting the name budget in their name but deducted 2 stars for not adding the words "Very Worst" after Ibis. Fourth photo is of my cousin's room service platter she ordered at her 5 star hotel, same night, in Auckland. I told her that her platter is the size of my balcony at the Ibis. (see fifth photo). Sixth photo: Yes that is a shower curtain next to the toilet. Why. Because the toilet is pretty much in the shower. (Tip one: put toilet roll in the other room when you have a shower unless you want soggy paper). This shower toilet arrangement I can see working positively for gents who like to pee while they shower. Before I go on: the corridor of the floor I was on (fifth floor) smelt terrible the first day. I thought it was because someone had emptied their bowels really bad. I realised that that is just the perfume of the place. They really put the toilet in eau de toilette. Seventh photo: Fan and tv. Eight photo: I call this the lamp. There is no lamp. Maybe because there is no bedside table. So when I wanted to see at night while in bed, I turned on the tv (and what is showing in this photo of the screen was what was showing on most channels). Ninth and Tenth photo: I call this the wardrobe for the short statured with arms the lengths of hoses. Can you see how tiny the drop is to hang your clothes? I would have measured it for you but I don't have hose length arms. And why hose length arms? I worked out the hangers were at least 229cm (7''5")high up (and that is not including the reach in). I am 165cm (5'4"). So I advise, if you have little clothes, but not long arms, bring a ladder. I gave four stars for service because the people at the desk are nice and helpful and made me feel welcome. Five stars for location HOWEVER the first night was very noisy; if you love the sound of music, celebrations, horns tooting, women screaming and loud voices of laughter and maybe aggression but drowned out by group singing in a key they all must have individually chosen randomly from a hat, then don't bring earplugs. The second and third night (I KNOW! I stayed a second and third night, getting to the reason why soon, hang tight) were quieter when I went to bed but I wore ear plugs I bought at the Chemist Warehouse downstairs, just in case the revellers turned up again. Why did I stay a 2nd and 3rd night? I see the silver lining around every cloud: the silver lining was I actually had a comfortable sleep plus there was good pressure hot water for my showers. I was so fearing the worst when I showered but was pleasantly surprised. Well lets be honest, I was darn shocked. So shocked it turned to elation. How sad is that! That I was so let down with the hotel situation that hot water was like a gift from the heavens. Like a teacher trying to find the best in their slack student so to not expel them, I gave this bad hotel a second and third night purely for the sleep and the shower. And that is why I chose the hotel in the first place. I knew I would only be sleeping and showering there and be out all day till late at night with family, so I went with the bargain. Why though the one star? Because it is actually depressing. There is no colour in the room. There is nothing pretty or cosy or warm. And I really thought I was a pretty basic person. I realised I really am not. I can be happy with just a comfy bed and good shower, but one needs to feel like the Ibis Budget is welcoming you, even though you are paying budget prices. I would think they should care that the room smells fresh, that the tv has a lot of working channels, that there is somewhere decent for people to hang their clothes, that there is some colour so that one does not feel like they are actually in prison. Unless it is a Danish prison.

Can’t fault it! Room is small but comfortable. Water warms up easily. Go somewhere else if you’re a light sleeper as we could hear the traffic outside.

Great location, basic room is basic but has everything you need if your attitude is 'just a place to sleep' and you can't go wrong with the price. I stay here often when I'm in auckland alone cos it's a great deal :)

Great location when staying overnight for cruise. Centrally located near to public transport. Main street is a short stroll down the road. Cruise terminal less than 1km for comfortable walking. Reception staff very friendly and helpful. Room is in ok condition and its value for money. Free wifi and coffee and tea.

Update: the worst hotel ever! After the first receptionist made us wait for hours without a solution, the other receptionist arrived and found our reservation in literally 1 minute. Very efficient. However, when we came to the room, it smelled HORRIBLE! What is that smell, god!! They changed us to another room that has the same smell but has air conditioner that circulates the stench. Window won’t open. Made yourself a favour and never come back here. If I knew, I would have paid 50 dollars more for something decent. The worst hotel reception ever. I called on 17th January and I did a reservation on the phone. The person took my details and the money was debited from my credit card. I arrived today and after waiting in the line to for half an hour (only one person doing check ins) they can’t find my booking. The receptionist is useless and won’t do anything. She told me she would call me, after 3 hours she didn’t call me and I came back to the hotel and still nothing. I have to wait another half an hour until the other receptionist comes to see if she can find my booking. This is terrible, I have no certainty I have a room that I paid for after 4 hours of being here. No solution, nothing. A very useless reception. I’m so angry!!!!

Room was very bright and clean, though the bathroom was tiny. Still for the location and price it was fine. Only thing is that no matter how high you are you can still hear loud people on the street.

Did not like this budget hotel at all. Made me think about, you get what you pay for. Room was cramped and small. Not clean including the wall fan. No A/C so had to have the window and tiny balcony door open for fresh air. Noisy location as people on the streets used the near by pubs/clubs to shoutout and with windows open in came the noise. The gentleman on duty at the front desk was very helpful and to my surprise he worked a 16 hour day both days that l stated at the hotel. Staffing was a problem and he was quite calm and happy to perform his duties. If you can find a better hotel do so, not all Ibis hotel are as bad as l hae rated this one. Oh and if you have breakfast, you have to go to a cafe up the street, not a bad place quite quirky and good service with a special menu for the Ibis mob.

Save your money; read reviews. Also, hotel has ignored repeated requests to honor a legitimate request for refund on a canceled 3rd night stay. Expect to pay upfront and stay in their grip. Chose any other hotel that honors ethical business practices.

Overall, it was a ok stay. Room was tiny as though and smelt like pee but we were only there for a night so didn't bother us too much, checking in was easy. Wasn't too busy, but getting there was tough because of the road closures. Ended up parking a couple streets over in some different parking even though I did pre pay to stay at there parking. Otherwise it was great, staff said they were going to reimburse us for the parking but we said were OK since we weren't there for long.

Mixed feelings. Bed was comfortable and the room was clean. Wifi was good, staff were friendly and the room had air con / heat pump. On the negative side there was a sewerage smell emanating from the toilet that would build over time (as I mentioned, everything was immaculately clean) - not overpowering but definitely there and noticeable upon entering the room - suspect an issue with the plumbing in the building. Shower curtain was covered in black stains and has holes in it - needs replacing. Same goes for the ironing board cover. My card key stopped working multiple times and had to be recoded by reception. The room, while serviceable was not of the quality I’d expect from a chain hotel and was worth nowhere near the $220 per night I paid. I’d consider coming back only if it were substantially cheaper.

The only real good point about this hotel is location. It’s near good restaurants, easy access to public transport and in front of a parking, if you have a car… The service was average… polite staff, nothing that you wouldn’t expect However, the rooms.. the hotel needs an urgent update! It was really disappointing :/ The walls need a new painting, as well as some renovations in the bathroom… They also don’t offer common amenities like hair dryers, desk, air conditioning! There is only a fan and a “heater”… I’ve been in some Ibis in other countries, and that’s the first time I was this disappointed…

No regular cleaning, bugs in the bed. Suffered bugs attack. Uncourteous staff. Matchbox room. No value for money. Not worthy of a three star rating. Will never advise anybody to stay here.

Great location and easy walking to most CBD attractions.Great friendly staff with eady check on/out.Rooms warm,clean and comfortable beds.Only down side was rooms very small and not alot of space to move or store luggage.

Room was comfortable and warm. Door to the very small bathroom needed to be repaired during our stay, so we had one day where we had to wedge the door closed to be able to use the shower. Shower curtain was not big enough to prevent water escaping. Had to ask for shampoo, and didn't get a bathmat on our first night. Close to city centre, which was great, if a bit noisy at times. If you want a central, cheap place to stay, this isn't a bad choice.

First our booking couldn't be found, annoying! Our initial room was absolutely foul! You could smell it before you noticed the stained valances, tried to have a coffee, the sachets were almost rock solid, the room was dark and dingy! "Lvl 12 rm3" After going back to the lobby, we were given another room which was great and what I expected, fresh, clean and modern(ish). The best part about this stay was the complimentary breakfast which was at a Cafe a few doors down "koffee bar"

Thr room was so small and there was an outdated sanitizer. Its expiration date was 13 May 2020 so when I just got into the room, I could smell bad smell from the sanitizer.

Arrived for 3 days and extremely disappointed. Our first room was dirty, with stains all over mattress base cover, half finished can of drink in fridge and dirty bathroom. Our next room, whilst clean was in a very poor condition. Not enough cups, spoons or glasses very faulty towers without the charm. Definitely not up to par with the Ibis brand.

Thoroughly disappointed I was unable to stay due to a family emergency and having Covid 19 last minute and this hotel was not compassionate at all they took my $160 told me the booking was non refundable and have refused to give me any money back when there is a cost of living crisis here in Nz at the moment. Absolutely disgusted.

Flew from Melbourne, Australia and stayed here for 2 nights as I went to a gig at the Auckland Town Hall…It was cute and compact, Bed was comfy, Central location and right next to my favourite bar whenever I visit Auckland (Ding Dong Lounge). I would definitely stay again, The only downside was there were no bedside tables and Housekeeping didn’t replace the dirty cups.

Nice clean room, comfortable beds, good shower.. A bit small but it was ok. Service was great..

We didn’t have high expectations from a budget hotel, but we did anticipate at least the basic essentials. Unfortunately, the initial room we received was covered with ceiling mold, carpet stains, and a shortage of amenities like hand soap. Upon voicing our concerns to the reception, they did offer to switch our room. The second room offered little improvement with slightly less mold, unsightly brown stains on the bedding and still no hand soap (as shown in the photos provided). Adding to the disappointment, the provided fridge, tv and microwave were either not plugged in or simply didn’t work. While the location was convenient, the overall experience was disheartening. I wouldn’t spend my money on such a subpar place to stay; perhaps opting for a hostel might yield a better experience.

The only good thing was the staff at reception that were nice and helpful. We stayed there before about 3 years ago and we knew what to expect. But it was much worse, the room was very smelly, with mould on the ceiling. There was A LOT of dust on the skirting boards around the room. The fan was very disgusting and the bathroom mirror was very dirty. We don’t like to complain because we also work in hospitality but we asked to change rooms because of the smell and the receptionist gave us another room, just a bit better but still with dust and a bit of mould, so we thought there was no point of trying another room cause that their standard. We stayed for 3 nights and they never serviced, only changed the towels, which is not that bad, but as a hotel not THAT cheap we expected a bit more. Not staying there again. Very disappointing!