Headquarters image

Headquarters

Restaurant Bar Pub Bar and grill

One of the Most Reviewed Bars in Auckland


Address

103 Customs Street West, Auckland CBD, Auckland 1010, New Zealand

Website

www.hqviaduct.co.nz

Contact

+64 9 394 7300

Price rating

$$ $$

Rating on Google Maps

4.20 (2.8K reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 am to 3 pm
  • Monday: 11 am to 3 pm
  • Tuesday: 11 am to 3 pm
  • Wednesday: 11 am to 3 pm
  • Thursday: 11 am to 3 pm
  • Friday: 11 am to 3 pm
  • Saturday: 11 am to 3 pm

Featured Reviews


Frequently mentioned in reviews: good (9) staff (7) night (7) Great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Finedine R. 2 years ago on Google
    Unplanned lunch out we were just doing our morning walk when we found headquarters it has a character and a huge area. The place was good a lot of things happening around the service was really pleasing she was very accommodating not intrusive we had the table at the balcony which was a delight. We shared the cheese toast for started it was a baked cheese with money and walnuts and it was delicious make sure to eat it right away as it gets tough and chewy when it gets cold. For mains I had the ravioli my husband had the fish and we shared a cauliflower side. The plates looks beautiful the colors everything looks nice unfortunately the flavours didn't work for us it's just a matter of personal preference the fish was cooked well but the Kumara tasted soo sweet the ravioli is a bit dry out of the 3 it was the cauliflower that we liked. Nonetheless it was nice to try and we enjoyed ourselves.
    2 people found this review helpful 👍

  • 5/5 Glen R. 1 year ago on Google
    Great spot overlooking the viaduct. Fantastic food that was enjoyed by all. Well catered for our kids too. Our staff member who looked after us on Saturday was just amazing. What a lovely young lady, I had to leave a tip to stay thanks. 5 stars!
    2 people found this review helpful 👍

  • 5/5 Phillip E. 2 years ago on Google
    I have been here a few times now for drinks and dinner. Really awesome venue right in the Auckland viaduct. Great spaced dinning areas and bar/dancing area inside too. The place is really well set outand the staff there are second to none (A+++). Never any trouble and the food is amazing. It isn't cheap though. I recommend this place and will be back . Thanks team
    1 person found this review helpful 👍

  • 5/5 Arlene B. 2 years ago on Google
    1st time to spend friday late night at this place with my daughter in law, son and his friends. Was a good and satisfying night, food and drinks are of good taste. Staff knows has to control the crowd, there's an appropriate place for every age. Will definitely be back here.
    1 person found this review helpful 👍

  • 4/5 Jiny B. 2 years ago on Google
    The ceviche was really fresh and delicious, the meat was accurately grilled, the pizza was disappointing that the truffle flavor was light and the pizza that was a little burnt. But I will go again because I experienced the best steak:)
    1 person found this review helpful 👍

  • 5/5 Lindara H. 1 year ago on Google
    I've never been to this bar before so had no idea what to expect but on arrival there was good music and the setting was lovely with lots of lush greenery. The staff were attentive and welcoming, the food, delicious and Leo can be seen (can't miss the orange jacket :p ) talking to customers and even cleared my table. Wonderful experience.
    1 person found this review helpful 👍

  • 5/5 Chrissy i. 5 months ago on Google
    Excellent fingerboard, great staff. Well organized for the event of the Pet Refuge Charitable Trust

  • 1/5 Luke S. 4 months ago on Google
    Not an inclusive place to eat out and have a good time with friends. I have a condition whereby I have a really hard time processing animal proteins (dairy and meat). But this place seems to take great pride in making fun of vegetarians and vegans on their menu. Which meant there were no options for me to have a meal with my mates. I really wish the person running this place dropped their personal crusade with vegans and vegetarians, and got on with serving good food and good times that all people can enjoy. So that someone like me didn’t have to go hungry. At the moment I would not recommend this place. And recommend they expand their options so that people with dietary conditions can eat here too.

  • 1/5 Damian & Rachel C. 7 months ago on Google
    Was there on weekend for a celebration with 20+ friends and after helping a lady at the bar get served who had been waiting a long time (and pointing this out to female bar manager) they then decided to not serve me and refused me further entry to the bar even though I had done nothing wrong or indecent and it was very early in the evening. I tried to plead my case and ask for reasons why but they refused to comment. Went next door and the same lady followed me across and told them not to serve me there also as bar owned by same owners apparently. Very poor sad end to what should have been a lovely evening. Not been there before and won't go back again after such unfair treatment with such vindictive staff particularly the female bar person.

  • 4/5 Robert H. 4 years ago on Google
    Great restaurant overlooking the water. Can be busy when the cruise ship comes in. The lamb chops where excellent and also the chicken sandwich was outstanding. Burger was good but they can only cook medium to well-done. Full size shuffle board in The bar area. Outdoor patio weather permitting. Price is on the high end but overall a great experience.

  • 4/5 Phillip W. 5 years ago on Google
    Great views and various setting styles, but screen for sports and entertainment but the passing walkers are entertaining too. They have a fun novelty shuck putt game too. Food is great but the pizzas are less than average imo. Staff are friendly and good. Getting drinks at night is a mission, but hey its busy. 4.5

  • 5/5 Amy T. 1 year ago on Google
    Amazing bluff oyster special - $25 for a dozen!

  • 5/5 Seowoo S. 1 year ago on Google
    Bluff oyster season is back! This is our go to place for it. The best! 👍

  • 5/5 Geoff T. 1 year ago on Google
    Genius menu with killer wood fired pizzas. Great choice of NZ wines. Service is friendly and casual. Wonderful beach club vibe and night club music for pre-millennials. Reasonable prices, and fabulous food! 30% off to aircrew and first responders. Happy hour until 20:30 or sunset. Lots of veg options, vegan on request. Probably my favourite casual restaurant. Try East for great fancy Asian fusion.

  • 5/5 Bruce W. 2 years ago on Google
    Great food and excellent service - had a nice view from one of the tables in the covered deck area and just really enjoyed the vibe here. We had Oysters and breads to start with beef eyefillet and a pizza for mains. All were yummm as was the beer!

  • 5/5 Gilliane Jean M. 2 years ago on Google
    Charming place with an opulent and luxurious atmosphere. Really loud music but staff is really patient and friendly (just miss a smile but understand that in a busy times like Friday night, there's no place for one.) Food is delicious with mostly asian fusion cuisine with a high-end finish. A pool table was set at some point during the evening, and dancefloor was fully packed with party goers. Recommend to book as it gets busy easily. Don't look funny when you are passing the security because they will not allowed wasted individuals women or men to come even with bookings!! Actually shootout to all the staff in these busy times Highly Recommend this place (for drinks or dinner)!

  • 5/5 Natasha S. 2 years ago on Google
    Defs coming back! Had a wonderful night and the food was just 🤤! Don’t get me started on the desserts it was DELICIOUS! Went to celebrate one of our sisters birthday and we were shocked when they turned the lights off and played Happy Birthday in the background! Thanks for making it an amazing night for our girl! 🤍🤍

  • 5/5 Rahim M. 2 years ago on Google
    Wow! That's the sum up word. What we really enjoyed apart from food and drinks, is the service. Highly appreciate Ben who served us and the young girl and a boy (sorry don't know the names) who made a wonderful customized mocktail for us. Definitely will have that next time. Shout out for Ben 👍. What a location to enjoy all these . . .


Call +64 9 394 7300 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Organic dishes
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Happy-hour drinks
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Outdoor seating

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