Food was great! We ordered eye fillet but eventually received scotch fillet instead (Didn't know until we received the bill). We informed (whom we believed was the manager) about the dish. NO APOLOGY and rudely stated "Oh, they're the same price. So you enjoyed it?" So, we said it was okay! She kept asking us if the dish was good or not.. 🤦‍♀️ A simple apology would've been great!

We ordered the calamari and scallops for starters. The appetizers were good but the rest of the meal was average. We had the duck and crayfish dishes as our mains. The price is very high, so expected the food to be on point. Things were well cooked/prepared, but there was an overall lack of flavour in both the duck and crayfish. We also ordered some mocktails, but they were quite unenjoyable. The atmosphere and ambience were good though for such an upmarket restaurant.

No faults here. Amazing customer service. Awesome food. This establishment deserves recognition for customer service. The the time we set foot in the door we felt welcomed. Compared to most restaurants around Auckland. Our waiter was exceptional and always attended to our needs without asking. Always ensured we were looked after, water topped up, check how our food was etc. The correct utensils for the food we ordered etc etc I could go on with and continue ticking the boxes for this establishment. Well done Sails Restaurant, Botswana butchery waiting staff and chefs should take a leaf out or better off the entire manual on hospitality. Top notch thank you for the experience will be back with a group next time.

Food was great, vibe and atmosphere was good. Terrible experience of the customer service at the end. We have ordered 10 signature set menu and drinks to celebrate our friend birthday. The receptionist wasn't very pleasant with the split bill approach, it is understandable that the process may take a long time and might be a hassle, but if the options has been offered to their customers, I reckon that they shouldn't be so unhappy about it. 13/11/2022

It's an amazing restaurant. All menu items are delicious and the restaurant has a good atmosphere. You can enjoy your meal in a relaxed, adult-oriented space. Crayfish is the signature dish, but it has a rather bland flavour. All menus are well prepared and offer quality time. Highly recommended.

Absolutely fabulous restaurant with amazing views and food. I normally don’t like seafood but the King Salmon was out of this world. The food also came out incredibly quickly and service was incredibly good.

Gifted a meal here - what an experience! Opulent setting, amazing staff... Paid just under $200 for one shared appetizer, two main meals, two drinks, one shared dessert - high cost for a lower/middle class budget (hence going via a gift voucher) but the experience is equally high in quality! Plus our waiter was the best I've seen in ANY restaurant... Grateful to enjoy such a fun and fancy meal 😋

Recently celebrated our 11th anniversary at Sails and it was an unforgettable experience. The eye fillet paired with crayfish was succulent and cooked to perfection. The sashimi was fresh and flavourful, and their homemade focaccia bread – soft, warm, and served with a delectably rich butter/sauce – was a highlight. What truly elevated our evening was the impeccable service we received; attentive, warm, and top-notch. To top it all off, the stunning view of the harbour bridge added to the ambiance. Highly recommend for special occasions or just a gourmet treat!

Wow.. what an amazing experience. Thank you so much to the staff for being so helpful and lovely the entire night. The food was phenomenal, flavours were so well put together and food came really fast! We ordered the set menu and a couple things extra but the wait was never long for each dish. Highly recommend king cured salmon, duck and snapper ceviche. you won’t be disappointed. First time coming here and I know I’ll be back. Best restaurant I’ve eaten at so far.

We had a fabulous birthday celebration for my dad with a beautiful table by the windows, attentive and charming staff and delicious food. Quite good value and highly recommended. No wonder the restaurant has been successful for many decades… they have kept pace with customer expectations brilliantly.

If you can’t decide what to eat then 6-course menu is perfect. Beautiful location and friendly services. All the dishes were packed with flavors, fresh seafood!!

In Auckland for a business conference, locals recommend this restaurant. Welcomed by well mannered staff. We were amazed by the beautiful night view of Auckland. Started the night with starters, spicy calamari, scallops and mushroom risotto. All are very nice. Followed with two main dishes: crayfish and snapper two side dish: potato and green vegetable. Excellent food and great service. Highly recommend.

Beautiful setting, delicious food and lovely staff, very accommodating. We've thoroughly enjoyed our evening there. Highly recommend the S&P calamari and main duck dishes.

Couldn't fault it! Staff were attentive and friendly, food was delicious! Would definitely return again for another special occasion.

Service was top notch as expected. Great views of the harbour bridge especially if your seated by the window. The food was good but nothing special so doesn't match the high price. Portions were on the smaller end but again expected for such a place

An elegant and modern restaurant for fine dining. Beautiful views of the Marina and yachts. The cured salmon was a delicious starter and very light, which was good. The lamb and beef that we ordered was cooked to perfection and seasoned well. We loved the prompt and welcoming Maître D. The servers were helpful and personable. Unfortunately we had to takeaway our mains so the photos I took do not do it justice but we will definitely be returning to Sails Restaurant. Thank you to the Team!

We had the best time here on Xmas day. Renee who took our booking was an absolute delight to deal with and even nicer meeting her in person on the day. We had the most amazing table facing the water and the food was outstanding. Our waiter was polite and not once did we have to ask for a drink. We would highly recommend coming back!

The food, service, interior design and view were all great! Top notch dining experience in Auckland. I highly recommend their crayfish and sashimi. Their sashimis are better than most Japanese restaurants, which is surprising. Will definitely visit again.

Went to Sails for Restuarant Month and had their $65 3 course meal. Food was amazing, portions were very generous. Absolutely loved all the courses! Will definitely be back for another meal😊

I had an amazing experience at this place. Food was delicious and I recommend their set menu with the wine match - just perfect. Servers were amazing & made us feel so comfortable and welcomed. 100% Recommend

We had 8 of us enjoying our finale dinner after spending many days in Auckland, NZ. We chose SAILS and love the service and the food. We got to celebrate our friend’s birthday that night also. Sorry I did not capture some photos of the beautiful harbor scenery of all the boats, sails and the bridge view. Such a great location, delicious food and outstanding service.

What a spectacular evening! My sister and I treated ourselves to Sails and were thrilled with the degustation delight! Every course was thoughtful and delicious, the ambience was tranquil and special and the staff were fabulous! We will be back and thoroughly recommend!

Food was good. This is our third or fourth time here and although the service was amazing the menu hasn’t changed.. it’s been about 3 years now and we were hoping for something different. Perhaps an upgrade is on the cards soon?

A stunning spot where the service and food meet the spectacular views - having been to so many restaurants with waterfront aspects who trade off location, I can honestly say Sails does not do this. The food was delectable, service personal and attentive and we will be back soon. Highly recommend.

Overall this was an excellent place to eat and the food was delicious. The waiters were also very kind and the atmosphere was amazing. It also had a great view of the Harbour Bridge.

Absolutely sensational in every way! The Sashimi was gorgeously fresh, the Beef Tartare was sublime. The Surf & Turf was faultless! The Agria Gratin was AMAZING!, the steaks & crayfish were cooked to perfection & to our taste. The sauces were masterful. To top it all off the staff were friendly, professional, & took the time to have a little banter & discussion. Ivan deserves a special mention…..he was fabulous! We were delighted that the song list chosen were ALL our favourites and really made the dining experience- along with the stunning view…. Couldn’t recommend highly enough…. Be back VERY soon……😉👍 BTW - returned later to get our menus signed as we’re going to frame it….. Renee was very very helpful & accomodating. Many thanks 🙏🏻👍

The best restaurant in Auckland. Period. The dishes are fresh and nice with beautiful presentation. Staff are friendly and attentive. The view over the marina with harbor bridge and Auckland CBD high rises backdrop. This is the place to go for all my important celebrations. Brilliant place!

Today was our first time dining at sails, service was great, food was great and nothing beats the location! Super impressed :)

Beautifully crafted dishes eaten on my birthday with my partner. I got the snapper Ceviche as a starter, which was light and pure. I was kicking myself because my partner got the salmon sashimi which was I then ate the crayfishtail on a bed of pea puree which was a mixture of sweet and tart. It definitely needed salt though, but I was too hungry to care about asking and I wanted to taste the sweetness of the crayfish. Then I had baked cookie dough with vanilla ice cream, Much softer and lighter than a literal cookie, but still a cookie.....albeit a yummy one. I really should have asked for salt on my table, there was only pepper. The elegance, service and the view made up for it haha 😆🤣 Just being silly. Nice experience 😊👌👌

As my ratings are always a reminder to myself on whether I'd visit again, in this case I probably won't jump to it, but I'm not saying anyone else won't like it. Sails had been on my list for years and finally got to go with a group of colleagues. I immediately liked the interior lights, bar aesthetic, and the 'infinity' waterfront look (thanks to the mirror walls). Table seating was spacious, set nicely, and everything atmosphere wise was great. Service was mostly attentive but the downside to it was orders were taken from each person in such a rush that before you could even finish saying which plate you wanted, our waiter was on to the next person before you could request another side or a drink. As for the food, haha I honestly wish I ate mostly just the entrees and desserts bc the focaccia bread was AMAZING and the fries (I didn't ever think of ordering fries at a place like this but luckily someone else did). Cocktails were also a nice selection (particularly fruity sweet for me haha). But as for the mains, for me personally they were a bit underwhelming (tried both pork cheek and someone else's crayfish tail with scallops) - I left with more of a FOMO feeling by looking at the juicy red venison someone else had ordered. As for desserts, again I was so torn between multiple items (creme brulee with apples and the mint chocolate drink caught my eyes) but settled with the baked cookie dough with ice cream. It was still good, very fresh and warm, and would even have considered ordering it a second time but I think I still had it in my mind, like the rest of the night, "Would there have been something better I should have gotten instead?" Overall theme for everything.

I enjoyed my 29th birthday there! Staff was so attentive! I felt like a princess 😳 the food was amazing, we booked the set menu. Also we ordered crayfish, was my first time trying it and it didn’t disappoint. Thank you for the experience.

Sitting above Westhaven Pier and looking out over the Harbour Bridge, this has to be one of the best dinner views in town. The food is great, the service is not up to the standard of previous visits, but its covid and staffing could be better.

The food is spectacular, the lamb was cooked perfectly as was their pork and matched the complimentary items on the plate perfectly. Their bread is also baked fresh and delicious - their main dishes don't come with a lot of carbs so these have to be ordered on the side. Only slight downsides are the lamb knife was quite blunt, and the atmosphere wasn't 100% relaxed, though the customer service was very good.

Visited Sails for an office team lunch out. It’s situated next to the Viaduct harbour over looking the yachts. I’ve picked the six course signature menu. Food was great and menu was well structured. Staff was friendly and helpful. Would definitely visit again

Great food and atmosphere. Lobster dish would be better if there was something bland served with it. I didnt realise this so I should've ordered a side of the bread to go with it. Food and cocktails were super delicious though, one of the best imo. Had to follow up on a few orders during the night and some were ignored but overall had a great time.

We attended the Entrepreneurs' Organisation (EO) annual dinner recently where EO had booked the whole restaurant. The venue was brilliant, the food amazing, the staff did a fantastic job and the party went late. Well done Sails you always impress!

The service was great and the food was also amazing. Ivan, the waiter even advised us to order more dishes as the portion of crayfish was not big but surprisingly, whole crayfish was a good portion and free glass of Chardonnay was a bonus. Definitely amazing night sea view.

Great service. Amazing edible creations. Accommodating with my partner's citrus allergy and dietary requirements as she is pregnant. Amazing views. Perfect dining experience and a great range of wines, beers and cocktails too.

Had the signature menu for lunch and it was incredible great presentation and flavours!!!

We had a fabulous experience at Sails restaurant. Great ambience and service, and our meals were delicious and served quickly. We had had a previous booking cancelled due to staff shortages and were offered a complimentary glass of champagne each at our next booking, we greatly appreciated this. Thanks to the staff for an amazing evening!

Good service, excellent lighting and atmosphere, very nice food and a brilliant view. For the total package, a very fair price too. Only good things here.

We tried the signature experience menu. It was absolutely delicious. Each course with its own perfect explosions of flavours. Would highly recommend to anyone who enjoys fine dining. Service was impeccable and setting was beautiful. We'll be back.