Terrible. Two different occasions went there to have brunch with my first visit here at New Zealand. The first time was quite ok and thought going back again today. What a mistake!! Ordered the “Grill” and “Long Black coffee, double”. Soon after the coffee and my “meal” was served by a waiter who I need to suggest to tidy up his ethical manner that is poorly presented. Thereafter having just gone through few bites of my “meal”, the waitress who took my coffee order says to me, “ Sorry, that’s not what you have ordered, should I pop it on your bill?” Given no option since I have already worked on it, I had to agree. Eventually the right meal I’ve ordered was served, I was curious with why the wrong meal was served initially? Having asked the same waitress who took my coffee order, the first response I was given was that, “Have you not read the menu to what you have ordered?” Excuse me?!? What?!? Continued explaining to this waitress that I have read what I ordered but it’s the first time, I’m not sure what was I getting and having further explained that I have no issue paying for the wrong meal, but just wanted to know why was it served to my table at the first place? Again, the answer given was simply shocking. “Well, it’s a mistake and people makes mistakes!” Excuse me?!? What?!? As it’s the first time I have ordered the “Grill”, I’ve no idea what was I getting, as the menu has wordings only, no pictures. Anyhow, I made a “mistake” with just to have to accept whatever was served to my table without have making sure it’s indeed what I have ordered. Suggestion to the Store. Please tidy up your waiter and waitress? Poor, extremely poor manner shown with both waiter and waitress not doing anything, but believe to be the junior waitresses that are spinning around majority of the time. Make things worse, why is the waiter messing around with the waitress, where it’s clearly seen with the waitress doesn’t like it but have to just accept it?! Long review, but just want to share this so maybe the owner will sort things out?

We had a fantastic breakfast here and went back the following day. I ordered the big breakfast and my husband had the pancake. Both of the dishes we ordered were cook to perfection!

It seems there is a running theme here on the etiquette of the servers here. I frequent this place every time I come home for a visit. Actually, normally I go Ortolana but this is the same company. Back then, a french man worked there and he was incredible at his job. He was amazingly professional, swift, attentive, and because of this, we always wanted to come back. Today (Feb 14 10:00 2024) the service was just not great. In fact, I was greeted with almost disdain as if the server was not pleased to be working during a cyclonic event (cyclone Gabrielle was teetering off and companies were allowed to open at their own discretion) The waiter asking what I wanted didn’t have an ounce of care and was quite blunt in his interaction. He also was snappy when I asked about certain items. I let this slide because some people have their days, right? When the food was delivered, it was just plopped onto the table with no word… just thrown down and walked off. By both him and the young girl serving coffee. Again, I’ll let that slide. So I sat there and observed his interactions and was saddened by the drop of professionalism. Not only this, he was good with everyone else, except me. At least that’s how I felt. I absolutely hate to bring this up…. But if you want to be indifferent, try be more subtle about it, instead of showing it to the ONLY brown guy among your patrons. Again, I’m not bothered at all. I walked away and just chuckled. I’m no snowflake on the matter. But I hope this is brought to the attention of the management, because one day, you might encounter someone very important, or someone with less chill.

We ordered the eggs Benedict and the pancakes. Both were incredible. It has nice indoor and outdoor seating. Its not possible to reserve a table, and popular but we were sat down quickly on a Sunday early afternoon. Service was excellent. Thoroughly recommend!

Lived the free sparkling water. Great food. I had the big breakfast which was all good value. Perfectly cooked ingredients. Flat White was nice all the service was also good. Great place to sit out in the sun on a good day

I love dining here, especially on a sunny day. The food is always amazing, and despite the outdoor seating, it is warm in Winter because they provide blankets and have the outdoor heater on. My recent visit around March was also pleasant, but we had one staff member who got our orders wrong and had our drinks mixed up, but I guess these things could happen.

Love coming to this place every time I come to Auckland. Very high quality meals and drinks and professional staff. The location is outstanding while we stayed bang opposite in hotel britomart. Yummy brunch that everyone enjoyed and coffees were very satisfying. Thanks team, see you a bit later in the day.

First visit here. Was so impressed. The service was great and the food amazing! Food arrived really quickly too. Will be back very soon.

The location in warm weather is great and the staff for the most part are lovely, but the food is average. And for a place right in the middle of the hotels, it should be more polished. Had the granola, which was really aerated yoghurt with a millet and nut topping - with fruit. Nice! And the fruit was feijoa's, which I love, and are currently falling off the trees in bucket loads. I got one, chopped in four pieces. Not good enough guys, this delicious fruit is really cheap, and for the price I expected a way more generous topping.

Excellent location and good food and services. Love their market fish. Very fresh and tasty, the sides are good too.

Fantastic place for brunch. We have discovered it by accident and it has become favorite regular brunch spot. I love the piccolo coffee, beautiful eggs benedict, asparagus is absolutely delicious, haloumi usually is pretty spot on too! And service is impeccable! I highly recommend it to anyone who loves delicious and beautiful brunch🍳

Very nice breakfast or brunch spot. Staff were very pleasant and food was delicious.

Pancakes are awesome, the best ones I found around CBD area.

Came to The Store for breakfast and it was so good we had to come back a few days later. Friendly staff, beautiful setting and the food was fantastic. The eggs benedict with smoked fish was excellent! Was so impressed. Would highly recommend this as a breakfast stop!

Tried the grill and the hotcakes. the grill was a typical "big breakfast" equivalent, and no complaints. The hotcakes were a surprise as it was a large for the price. Both dishes were tasy. Leaving a 4* as i'm likely to return.

Hot cakes and the grill were sensational. Cappuccino was great, it was a proper one with the right amount of foam milk. Service was very good. Loved the outdoor seating area surrounded by beautiful birds.

Very nice place, the floor staff was amazing. Food was delicious, it's definitely worth visiting!

Great food and coffee, good vibes and service too! Unfortunately a little pricey... but I guess that's due to location and inflation

Had an absolutely delicious brunch here, eggs benedict with smoked fish was amazing (smoked fish the highlight of the meal), then hotcakes were fantastic as well, had yummy toppings without being overpoweringly sweet. Definitely recommend!!!

Had quite a nice breakfast here. No vegan options on the menu but they were able to modify a dish to accommodate. The rosti was delicious and huge!

Nice business casual setting, tugged near Britomart, with a bit of gardening feel. Fish & chips for breakfast is an usual choice, but attendants make everything feel nice. Recommend for a quiet/chill-out spot, or just a business meal.

Fabulous efficient service and the food was amazing - high-quality and very well presented. We had the Grill and the Hotcakes, and both were top end. Perfect place for a spot of brunch or lunch. Coffee was one of the best!

We came here for brunch on a Sunday morning and it wasn't super full. Amazing food for a good price, quick and brilliant service, and a great location in the centre of downtown Auckland. Having the outdoor space is awesome for sunny summer mornings. Iced mocha was well worth it and will return for that and the potato eggs benedict in the future!