Jetts Grey Lynn image

Jetts Grey Lynn

Gym Fitness center Personal trainer Physical fitness program

One of the Most Reviewed Physical fitness programs in Auckland


Address

6/316 Richmond Road, Grey Lynn, Auckland 1021, New Zealand

Website

www.jetts.co.nz

Contact

+64 21 404 845

Rating on Google Maps

4.00
(609132 reviews)


Working Hours

  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: Jetts (26) staff (15) good (12) work (10) service (8) equipment (8) cancel (7) recommend (6) Grey (6) Lynn (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Lee P. 5 years ago on Google
    Budget staff with budget attitudes. I do not recommend Jetts, Jetts Grey Lynn and the inconsiderate, rude, untrustworthy/dishonest and disrespectful Jetts staff who mistreat their members/customers/clients. Extremely unprofessional with non existent customer care or service and appalling attitudes. Jetts has the utmost worst staff who have no idea or knowledge of what customer service is or means, especially at Grey Lynn. Do not join Jetts. There’s 100 times better gyms than Jetts who have genuine amazing staff with first class customer service and support. Unhealthy and unclean showers and toilets with mould in the showers and on the old shower curtains that rarely get changed if ever. More cons than pros (if any) at Jetts. Don’t join, it definitely isn’t worth it and you’ll be treated extremely better at any other gym than you will at Jetts. Do not be fooled by the fabricated/fake 5 and 4 star reviews on here, it’s definitely not a true representation of Jetts and its zero star staff.
    4 people found this review helpful 👍

  • 1/5 Bobo The B. 9 months ago on Google • 5 reviews
    Impossible to cancel membership I have emailed them about cancelling my membership two weeks ago and they replied saying I owe $25 for a service that I have been paying 15 a month for despite not using for over a year. They will not let me cancel without paying them this fee and they have now started emailing me saying I owe $50 and have taken $25 from account without warning and have still not cancelled my membership absolutely unacceptable predatory behaviour. Would not recommend.
    2 people found this review helpful 👍

  • 1/5 caren a. 1 year ago on Google • 4 reviews
    Please be careful with the agreements you sign with Jetts, they are very confused and not clear for costumers. Client service is awful, one of the person who respond calls from Grey Lynn campus it’s quite rude with ironic answers, she is not able to solve any inquiries, completely useless! I’m 100% disappointed with Jetts, I haven’t used my membership with Jetts in more than a year and they still charge.
    2 people found this review helpful 👍

  • 4/5 Jigily M. 2 years ago on Google
    Good spot,, definitely missing a calf raises machine. Also gym is full of kids who sneaked in!
    2 people found this review helpful 👍

  • 5/5 tony s. 2 years ago on Google
    I have been visiting Jetts Grey Lynn for several years. As an older member (75) but still working full-time I appreciate the convenience of a 24 hour gym next door to my office. Having been working out for many decades I do not need classes and appreciate the freedom of Jetts. I am able to work out at my own pace and adjust workouts to slot in to use equipment as it becomes free. Always clean, equipment working probably 95% of the time and with friendly staff Jetts is ideal for me. Jetts works very well during the current Covid situation. I have a serious lung disease that makes Covid a major problem if I caught it. I am able to time my visits when the gym is at its quietest to minimise potential contacts. Overall very happy with Jetts and I do recommend it to people when appropriate. Regards, Tony Scott
    2 people found this review helpful 👍

  • 3/5 Michael D. 7 years ago on Google
    It is what it is. A cheap as chips gym. Showers are pretty dirty and parking is very limited if theres more than 5 or 6 people in but theres everything you need to get a good work out. I knew Monday was going to be my last day at the gym so i emailed the week beforehand to cancel my membership effective from the Tuesday . I went monday evening and my key was already disabled so I couldn't go. A bit annoying but thats life
    2 people found this review helpful 👍

  • 5/5 Amy S. 4 months ago on Google • 84 reviews
    Such a great gym filled with good mornings from the PT's. Just good vibes!

  • 1/5 Jess A. 7 months ago on Google • 5 reviews
    The worst experience trying to cancel my membership. Was unable to use the gym anymore due to personal reasons and they did not consider my situation at all. Lacked any empathy, offer zero flexibility and I was forced to continue paying for a gym I couldn’t use. I continued paying for another 10 months and then tried to cancel AGAIN on my 12 month anniversary… they tried to charge me $106?? A scam. Don’t sign up to Jetts, there’s soo many better options worth spending your money on that quite frankly offer A LOT more that Jetts does…
    1 person found this review helpful 👍

  • 1/5 Blessed N. 5 years ago on Google
    Now Jetts Grey Lynn has to be the worst out of all Jetts branches. The Staff is really disrespectful and not wanting to help out at all. Definitely would not recommend this gym to the next person. Jetts Staff times are always varied so don’t expect to catch the staff on there set times. The wort gym staff in NZ. F45 is currently on top.
    1 person found this review helpful 👍

  • 2/5 R. D. 1 year ago on Google • 22 reviews
    Look, no disrespect because I'm sure they're good people but these places like Jetts, Snap and Anytime, it really does irk me that they're spaces no bigger than a retail space (normally set up in retail outlets like malls and shopping centres) so, a shop space! basically, and they have the audacity to call themselves a Gym!! The real advantage in these places being their location to your work or home,and being 24/7 (I guess). I also wonder if there's any Regulation around how many memberships they're legally allowed to sell per the number of people that can safely workout in such a confined space because that has real safety issues, or do they just keep selling memberships.

  • 5/5 Kolo S. 3 weeks ago on Google • 10 reviews New
    Awesome

  • 1/5 Mohamad A. 1 month ago on Google • 5 reviews New
    Not good

  • 1/5 Kesmay H. 1 year ago on Google • 4 reviews
    Honestly sick of these "Real Housewives" gyms, although this one has great weights and machines, but little tight on space. But I preferred the old days when the unwritten rule was dudes at the free weights racks, now you get woman in the free weights 🤦🏻‍♂ which theyre entitled to do but they often do resistence stuff which they could be doing on the machines, but that not as cool as the rack, so they take up 1 of only about 3 or 4 benches available. Would be awesome for guys to have their own spaces.

  • 5/5 Neil B. 4 weeks ago on Google • 3 reviews New
    Best to go off peak but real friendly staff and members with all the right equipment.

  • 5/5 Kaspar G. 11 months ago on Google • 3 reviews
    Great experience grey lynn jetts only thing they need work on is toilets and changing rooms are really disgusting 😑 Let one staff know and he just ignored me and carry on chatting away to girl he was trying to chat up. Very unprofessional. Management's need educating staff members about customer services. Instead trying be cool 😎 guy.

  • 1/5 Calib S. 1 year ago on Google
    You know what’s not fun? Making the drive to the gym during “staffed hours” and there being no staff.

  • 3/5 Julian I. 4 years ago on Google
    Its okay. Showers are tiny with no practical facilities like a simple robe hook to hang clothes or towel. Otherwise its alright for the affordable price I guess.

  • 3/5 awa t. 3 years ago on Google
    Gym is okay but this branch seems a little small and machines outdated so if you don't mind those things it's good

  • 5/5 Sam W. 5 years ago on Google
    I like this gym that's why I signed up again 3 years after moving from them due to travel. Equipment is always in good condition and friendly staff. No brainier really.

  • 5/5 Tracy F. 2 years ago on Google
    Great Nice and clean All equipment working. My access card worked.. my 1st time here. Super happy

  • 5/5 Temp D. 1 year ago on Google
    My first choice of Jetts in Auckland city. Treadmills work well, good selection of fitness equipment, clean and good showers

  • 5/5 Cam 11 months ago on Google
    Great mid size gym, clean and tidy.

  • 5/5 dennis 11 months ago on Google
    Clean, never crowded, well maintained gym. Thank you.

  • 5/5 Anna M. 1 year ago on Google
    Clean, simple, no frills - does the job! Would recommend.

  • 4/5 Hayden J. W. 1 year ago on Google
    Amending this review from five Stars to four stars, purely because there is nowhere to park a bicycle nearby, not even in the car park. Seems like a massive oversight for a place that is promoting healthy living

  • 4/5 Cam 1 year ago on Google
    It's a good cheap gym. Never too busy but nothing special

  • 1/5 Emil G. 1 year ago on Google
    The staff was rude and removed my friend from the gym just for asking for a free trial (which they offer).

  • 5/5 Rafael 1 year ago on Google
    This gym is great, but can you guys fix the problem for the water fountain, scale and vending machine? Not enough power source in the there and is annoying to have the water fountain with no cold water every time.

  • 5/5 Hugo M. 1 year ago on Google
    I love this gym, it has every thing you need to get in killer shape.

  • 1/5 Sam S. 2 years ago on Google
    tiny gym not much equipment never a free bench or cable machine during after work/school

  • 4/5 Ryan H. 1 year ago on Google
    Friendly vibe and has a pretty good range of equipment. Place is well maintained and always enjoy going there.

  • 5/5 Ben W. 1 year ago on Google
    This is a great gym. It's a good size, the equipment is well-maintained and the staff is very friendly. Highly recommend!

  • 1/5 Manisha S. 1 year ago on Google • 1 review
    Very Unhappy! Unprofessional service and didn’t want to help us sign up! Didn’t advise about terms and conditions or want to actually go through the process of signing up, the lady literally said “ use your phone “ My friends english isn’t his first so he found it very difficult to sign up, he wanted to also sign up and go to a specific gym, the lady said she will sort it, We signed up on our “ phones” went the next day to tag in! It didn't work our tags didnt work! called the helpline customer service still very unhappy experience was greeted with a unhappy angry tone. The whole experience with Jetts has been very appalling, I called to cancel, “ sorry cant cancel till after a month I was advised….. This which I wasn’t even advised or aware of because nobody went through the terms and conditions with us. Dont use this gym… Ive been to other jetts with much more better service! this one is the worst yet.
    1 person found this review helpful 👍

  • 5/5 Adrian B. 2 months ago on Google • 2 reviews New
    Great, low-key place to get your workout chores done. Good range of equiptment, covers all bases, boxing bag work, cardio, weights and stretching/warm down. Other users are nice a low-key

  • 5/5 K.S.L 2 months ago on Google • 2 reviews New
    I am 62 years old and a grateful member of the Grey Lynn Jetts gym since my 40's. I love this gym and it's evolving space for one to safely enjoy work on's towards a healthy life. Nga mihi nui John ioane


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