Featured Reviews


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  • 1/5 Jasmeet B. 6 years ago on Google • 11 reviews
    This is probably one of the slowest Tim Hortons location I have ever come across. They take way too long to go through a queue of customers, even if it's not at peak hours. Often time, they leave a whole line of customers abandoned for some time, as the cashier goes off somewhere, and the line ends up becoming so long...that it extends to the part of the dining area. One time, I was trying to order a chicken wrap, and I had to wait in line for about 10-15 minutes before placing my order. Afterwards, I had to wait another 15-20 minutes to get my food, and often times they run out of particular ingredients, so they offered me a substitute, which disappoints me. They know that they'll be having a huge number of students ordering from them, so why don't they bring more ingredients next time? Once I do get the food, at certain times, they got my order wrong, and I had to wait another 10-15 minutes for them to correct my order. In the worse case scenario, I'll be waiting for almost an hour to get my food, which means I will be starving, and because of that, all the seats in the dining area are taken. So I'll be forced to go elsewhere to eat, which pretty much ruins my experience. In terms of food, I also find it quite ridiculous that they are only serving three kinds of Timbits, and they didn't taste as good as I initially had thought. The rest of the food that I tried from them, like coffee, wraps and sandwich, were alright...but I felt like I expected more due to the price...but that's just an issue with Tim Hortons in general. Ultimately, I wish that this place would improve in terms of speed and food quality. A lot of students buy food from this location, and they shouldn't have to wait so long, that some may end up going to their class late.
    11 people found this review helpful 👍

  • 4/5 Alex S. 1 year ago on Google • 323 reviews
    This Tim Hortons is extremely busy in the morning and around lunch time. So, you should prepare to spend some time in the line. Otherwise, decent coffee and a good collection of muffins and donuts. They make a great grilled cheese sandwich.
    1 person found this review helpful 👍

  • 5/5 Hi B. 1 year ago on Google • 161 reviews
    Tim Hortons is a popular coffee shop and donut chain that is known for its delicious drinks and treats. The donuts are also a hit, with a variety of flavors and fillings to choose from. The atmosphere is comfortable and inviting, making it a great place to grab a quick coffee or sit and enjoy a donut with friends. The staff are friendly and helpful, and the prices are reasonable.
    2 people found this review helpful 👍

  • 1/5 matt c. 1 year ago on Google • 159 reviews
    Slowest Tim's around. UTM should look into making this Tim's operation more efficient and effective. Foods good, but watch for the workers not using gloves and grabbing your food
    1 person found this review helpful 👍

  • 2/5 Google R. 7 months ago on Google • 41 reviews
    It's an okay location, nothing extraordinary or even average. Lines are long, orders are inconsistent. Sometimes my vanilla ice cap has so much vanilla in it that i have to toss it because of how strong the taste it. Staff could he trained better to help with consistency and efficiency
    1 person found this review helpful 👍

  • 2/5 John W. 1 year ago on Google
    I've been here several times and honestly it's usually a negative experience. No one ever has a smile on their face, orders are frequently wrong, or the food tastes stale for some reason (never had this issue with other Tim locations). *Most Important* I want this place to be better, and I don't blame the employees of this Tim Hortons. However, the overall management of this Tim Hortons is lackluster. It's no wonder that the Starbucks on campus is increasing in popularity. To improve this Tim Hortons needs to find a way to accelerate their speed when it comes to serving customers. As well as staying organized with the ticketing system.
    1 person found this review helpful 👍

  • 1/5 Yandan M. 1 year ago on Google
    Horrible experience. Ordered a sandwich and a drink, and had to wait 20 minutes for our order, just for it to be mixed up. got to be the goofiest tim hortons in the world
    1 person found this review helpful 👍

  • 1/5 h 1 year ago on Google • 5 reviews
    First off f utm food services, everything is slow, they take all our tuition money and refuse to give students accessible and fast food services. I wait 30 minutes before class at this place, had to leave the line, came back after class waited another 30 minutes. They have like 7 workers, 3 cash registers and yet even when you get to the front of the line you have to wait 15 mins for someone to go check you out at the cash, I don't know what all those workers are doing. Food is standard tim hortons food, I just think its so disgusting for the uni to charge so much, work them to death and then make them wait 30 minutes for a mediocre coffee. The starbucks, Colman Commons, and Booster Juice all have this problem too. I don't know if its related to the food service providers aramark, who are super sketchy, I applied for a job got it they took my SIN and sensitive information then said there was no shifts available for me then said I WAS FIRED FOR NOT WORKING 30 DAYS when I was given no shifts, no responses to emails or phonecalls???

  • 1/5 朱逸杰 1 year ago on Google • 3 reviews
    The worst Tims you can ever been to. 1. Staff here definitwly needs more training. Sometimes they dont even know what you are ordering and dont know how to use their own order system. 2. Slowest tim hortons if you order anything other than drink.

  • 1/5 Voice of Shahnawaz H. 4 years ago on Google
    No tim horton here

  • 3/5 kuzaxe 1 year ago on Google
    Just take a look at this unbelievable filling.

  • 1/5 Karsen P. 4 months ago on Google • 1 review
    Terrible service, incompetent workers can’t even make a sandwich without messing up the order, happened on multiple occasions


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Prepared foods
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✗ Delivery

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