So, we are starting at 2 stars after only 2 visits. I got my 15-year-old son a membership so he can practice at an indoor basketball court since it’s getting darker earlier. He’s been practicing at an outdoor court for months, and the people at that court are so respectful. Somehow, I figured all people using public or gym courts are mindful of others. That was not the case at Fitness Connection. Today, my son went to an empty goal in the corner of the basketball room and started practicing. After about 45 minutes of not seeing an open opportunity to join a game, I stepped in to help him practice his layups. Next thing you know, a bunch of grown men looked over at us. Rather than coming to ask how much longer we have or letting us know they want to play full court or even introducing themselves, they decided to try to intimidate us into leaving and just started playing full court and shooting around my son like a bunch of court bullies. Confused because no one had the courtesy to simply even speak to us, I realized what they were doing, and my son wanted to leave. I told him to stay and keep playing because you don’t let people bully you, and you stand up for yourself, so we kept playing. One of the men then came to me to say that they were trying to play a full court game and we were in the way. I told him that they should have notified us first rather than trying to run us off the court. He then said, “it’s an open court, it doesn’t work that way.” I told him, “exactly, it’s an open court, so we won’t be leaving because you should have acknowledged us first rather than acting like we weren’t there.” Two other guys said, “well, if y’all are okay with us playing around you.” I’m like, “yeah, we’ll keep playing.” After about 15 minutes of them continuously trying to be obnoxious and us ignoring them, they eventually moved back to half court. My son is a paid member just like they are, and I’m glad I stayed with him because they would have bullied him off the court. Now, I did speak with the assistant manager, and he was kind enough to go and speak to the man involved, and suddenly he “didn’t mean it that way.” He knew exactly what he did and what he said, so he definitely meant it that way. But he did apologize to my son. I’m leaving this review for any parents who have teenagers that want to join this gym for the purpose of using the basketball court. I wouldn’t roam too far because there are some adult men there that lack common decency, respect, and the ability to communicate. I feel the situation would have been worse if I was not there.

This is THE PLACE to exercise. I’ve always had a good experience with Fitness Connection. My Wife and I been attending over two years now. The staff is very friendly along with the people who exercise there. Very spacious and the child care is excellent. My kids keep asking “are we going to the gym today?” 🤣 The maintenance team does a great job of keeping the equipment clean and makes sure the equipment is safe to use. I can go on and on…

As an advent gym goer, I have been interested in joining Fitness Connection for several years now. Distance has been the only barrier that has prevented me from becoming a member. I recently moved closer to the vicinity and started a new job which allowed more accessibility to visit within my schedule. There seems to be a gap in communication between management, associates, and customers on the 5-day free trial program that is available. On my first and only visit to the facility, I was told by the front desk that I would have to pay for a $15 day pass to enter. When I asked about the 5 day free trial, I was told because the address on my driver's licenses was not "local," I was ineligible to participate in the program. For clarification, I asked the associate what the term local meant and that I had not seen that restriction online. The associate at the front desk told me that if my address was not in Austin, then that was not considered local. I found this absurd due to Round Rock and Pflugerville being approximately 5 minutes away. I'm not one to argue and waste my time when doing so seemed futile, so I decided to leave and not come back for good. My goal of this review is simply to inform others of my experience and that they may find this information helpful and act accordingly. Please be transparent on your free trial period if you have not done so already, and if I was wrong in any way, please let me know.

I just had an alarming experience at this gym. I used to go to this gym years ago (at least 2 years ago)as a guest of someone with an advanced membership. I came in to use the 5 day pass and eventually sign up for a membership as I will be here for a little while. Not only did they say I had a membership as recently as last year, they said I used my membership on a date that I was in a different state! Scary stuff. Either they have been negligent in maintaining their records, or they've allowed someone to come in using my account. Even though I like what this gym offers, I don't like it when gyms don't properly handle my personal information. Buyer beware! There are other gyms just as good, who do a better job of keeping your information safe.

This facility has the laziest bunch of individuals on the planet. I don't understand how they can't keep a regular set of hours. Now they are closing and locking the door 30 minutes before the actual closing time? How are you going to have a closing time set on line and posted at the door, just so that you can turn around and close 30min earlier? Change your hours or post a sign at the door with your "new policy". As if working a regular job with regular hours isn't easy enough. It won't hurt the employees to stay 30 minutes after close to finish up your closing duties but instead this Gym wants to inconvenient the customers. Apparently there is a new manager, if he is any good at what he does.. things will change.

Worst gym in the city. The one by Anderson mill is clean and everything works. The equipment is half broken. Weights are all in the wrong places. The staff here are rude and look like they don’t want to be here, not to mention only speak up to compliant gym members but are timid to correct others. The restroom and sauna areas are gross. That’s just the things that the company has control of, not to mention what it’s like just trying to go in workout and mind your business. LiftATX, BigTex, LAFitness, 24, Golds, house of Gainz. Those are all much more viable options in town, unfortunately I signed a damn contract here and it’s literally right next door. I drive to other gyms when I have the chance, so should you.

Pricing is fine, on call assistance is helpful and responsive. Too crowded. Equipment is not well kept, the worst are cycling, there was 4-5 bikes in common area, last time there was only one. All of them pedals are mostly broken and cranky. Cycling computers on half of them never worked. There is a separate room packed of cycles but that is locked for premium classes. This is not your gym if you want to put in cycling bike cardio before your weights. Chest cables are often broken. Everything else is mostly fine.

Gym members hog the dumbells taking 4 and 5 at a time. Which has u just seat wait on some 250lbs muscular man using 15lb smh(like really use the 50lbs ones smh).Way too crowded. In this area before covid there was 3 large gyms:gold gym, la fitness, and fitness connection now only fitness connection. There is always no matter what time atleast 200 to 500 people in there. We need gold gym to open back up to relieve the stress on only have one gym in the area. Plus more apartments have been built in the area so now its about to be even more crowded. A 30 minute work out turn into an hour and a half.

Love this gym’s lay out, location and how well equipped is. Lots of parking spaces and close to many interesting places. Cleaning of the place could definitely improve, overall I love this gym.

Really pleasant experience here all in all. Very affordable, I was on a 10 dollar a month membership. Facilities are nice, they've got everything I'd want to use. Easy to cancel, no crazy contract required.

I just joined and kind of regret it. Super packed and bathrooms smell and look terrible. I switched to this gym to save money. Price is good but quality isn’t the best.

I went there to use the restroom and they said no it’s not a way to say no for something like this it’s kind of disrespectful way where’s the humanity and style of leadership that’s unacceptable for human beings and it’s showing that…. Fitness connection I just wanted to say to the manager Be good and nice to people

Better than Golds! Twice as many machines and floor space at about half the price. Great enthusiastic staff. The crowd working out is generally between 20 - 40, with a few outliers. The dry sauna for the men's is often crowded and full of people who want to play their music for everyone to hear... which is annoying. That's the only reason it does not get 5 stars. Overall, it is better than Golds, good atmosphere, and great gym. The basketball court is always full but has space for everyone. Totally recommend.

I’m still an active member here so cannot comment on the cancellation problems some of the other reviews talked about. My reason for the 4 starts is because of the classes they offer. It’s absurd to me that the first cycling class starts at 9am, when all gyms know most people that work can’t make it at that time. Why not offer an earlier class for those who work, this is really sad since my fiancé would love to take the cycling classes but she cannot make those times. Besides that problem, we love this gym. Plenty of parking space and tons of machines inside which you could spend all day trying all of them. They also have a sauna inside for those who like it!

This by far is the best gym. Friendly resourceful staff, clean environment, large selection of weight stations and machines. Most importantly, the locker rooms/restrooms are always clean and stocked. Way to go above and beyond!

I workout here and have had good experiences. I lift in the mornings when it tends to be slower but most of the equipment is clean and put away and the staff have also been friendly. They have great amenities like basketball and a sauna and are very well priced, all in all a great place to workout !

The GYM is very clean, the service is very good and has a variety of equipment for any type of training.