Village Inn image

Village Inn

Restaurant Breakfast restaurant Family restaurant American restaurant Pie shop

Family-friendly chain serving homestyle American classics such as chicken-fried steak & pot pie. People often mention good, time, service, breakfast, cold, great, waitress, order, nice, ordered,


Address

10010 W McDowell Rd, Avondale, AZ 85323

Website

www.villageinn.com

Contact

(623) 478-0895

Price rating

$ $$$

Rating on Google Maps

4.00 (1.6K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 6 AM to 9 PM
  • Wednesday: 6 AM to 9 PM
  • Thursday: 6 AM to 9 PM
  • Friday: 6 AM to 9 PM
  • Saturday: 6 AM to 9 PM
  • Sunday: 6 AM to 9 PM
  • Monday: 6 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: good (10) time (10) service (9) breakfast (7) cold (7) great (6) waitress (6) order (6) nice (6) ordered (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jess G. 11 months ago on Google
    Thick buttermilk pancakes is the way to go and just the right size. Food portions are good size. Fried chicken skillet feeds two guests. Prices are fair for the food and Good customer service. Short wait time to have a table. Pretty of parking space.
    10 people found this review helpful 👍

  • 5/5 Heather V. 2 years ago on Google
    Just had breakfast with my parents. The food was great made just right and my parents always ask for changes. Lisa was fantastic. She was cheerful and gave great customer service. Thank you. It’s their new favorite spot.
    5 people found this review helpful 👍

  • 4/5 Kawana W. 1 year ago on Google
    Diner style menu, cozy environment, nothing fancy. Good food at good prices for the portions…. Comfort food and great dessert (pie) selection.
    4 people found this review helpful 👍

  • 1/5 bonita j. 9 months ago on Google
    I would really love rather to 0 stars. This place had gone down hill. I've had been a customer for over 20 years.But the food is awful now. Cups with lipstick stains and roaches!! The service is poor and the main manager is a total idiot and a bigot. I have observed him mistreating employees. I'm sad because it was a family meeting place breakfast every weekend but I will never go back there!
    2 people found this review helpful 👍

  • 3/5 Benjamin T. H. 2 years ago on Google
    Great breakfast spot. The “Huevos rancheros” portion will fill you up until noon time. You can opt for Ham instead of Bacon in the omelette. Our waitress Jenn was awesome. Attention to detail and she keeps checking to make sure everything was alright. Good work Jenn. 👏👍
    2 people found this review helpful 👍

  • 2/5 Mina V. 2 years ago on Google
    Can't spell her name but believe yadis? worst waitress 🤮she had attitude when requested hotter coffee she said the pitcher was fresh enough,asked for more cream never brought it ,forgot a stacks of pancakes gave it when we almost finished my food 15 min which I believe 5 min prior I asked about what happened to the pancakes ?? oh but she sure did leave the BILL!!!!!asked about getting a pie she rudely said"give me back the receipt the slice of pie's requested are not included for free slices Wednesday" like we know it's not a first time coming but anyways if it wasn't for the kitchen that makes good food every time we are in the area we wouldn't come back !👨‍🍳😡And if it wasn't for my grandmother I would have personally complained to manager but my grandmother said she would be embarrassed to go back if we had her as a waitress again!!!!!! So lady I hope you are not working when we return!🤔
    1 person found this review helpful 👍

  • 1/5 Perla M. 8 months ago on Google
    I’m so sorry but this village inn is terrible. I have to start by saying it was not a busy day. The waiter took so long to take our order and food took about 45 minutes when the food finally arrived it was cold, the hash brown where dry it was overall a bad experience. My stomach also felt it 😩 with the exception of one waitress that was worried that we didn’t get our food and was asking the cooks everything else was very bad. Never again going there.
    1 person found this review helpful 👍

  • 4/5 Gena E. 7 years ago on Google
    I loved this location. It was clean, they had nice bathrooms and the service was good. They were accommodating about my custom order if French toast with orange crepe sauce and whip cream. I would definitely go back. I was to busy munching to get better pics of the food though lol
    1 person found this review helpful 👍

  • 3/5 Marisa 1 year ago on Google
    I visited with my two children for breakfast/brunch. We were very satisfied with our server. She was friendly, quick, and accommodating. Food portions are nice & it tasted good. I wish it would have been hotter or even warmer. It was more lukewarm on the verge of being cold soon. Unfortunately, my son found a hair on his pancake. It was shorter in length and my daughter & I have longer darker hair, so I can pretty much guarantee it wasn't ours. Not to mention, we weren't anywhere near his plate. Secondly, when I went to leave I noticed that the back of the booth was extremely dirty. It had dust, food crumbs, and even a sizeable bunch of hair. Cleanliness is huge when it comes to restaurants for me & it just didn't do it.
    1 person found this review helpful 👍

  • 5/5 Annette M. 1 year ago on Google
    Just left Village Inn and Katelyn was our server. She was incredibly efficient, and despite it being busy, she still took time to conversate with my Husband and I. I only wish I had brought cash to tip her. I was advised the tipping had recently changed...anyway I still tipped her thru my debit card and recommend all to come here. Loved it! Will be back!!
    1 person found this review helpful 👍

  • 2/5 Samara S. 3 years ago on Google
    The food was good. My biggest issue was the waitress. I try to be understanding and considerate having been a waitress before myself, but even if you're short-staffed, in the weeds or whatever but her attitude and snarkiness were uncalled for.
    1 person found this review helpful 👍

  • 5/5 Patricia M. 1 year ago on Google
    Village Inn I’s an absolute MUST HAVE for our holidays and this (past) year was no different. To my surprise, they were not only open on Christmas Day but were fully staffed. The pies available were plenty and no long lines, waits or mixing up orders. As a matter of fact, I had ordered a banana crème pie with no almonds online but when it was given to me… almonds. The you g lady quickly went to the kitchen to ask for another one with no almonds and it didn’t take long at all. It’s always a pleasure coming here and the staff are friendly.

  • 5/5 Lydia G. 1 year ago on Google
    The food is delicious but the pies are even better. So many options to choose from and always fresh. Service is great. The staff are all very friendly. We have never experienced a long wait, usually get seated right away. Family friendly or a good spot to enjoy a small meal with a friend or loved one.

  • 5/5 This M. 1 year ago on Google
    Delicious breakfast plenty of choices helpful staff.... And the 🥧 are 🔥 💯 😋

  • 1/5 Alexis K. 1 year ago on Google
    This place was really bad. I was surprised. I went in with 4 family members. First it took them forever to bring drinks but we got past it. Then it took them forever to tell my mom they ran out of chicken noodle soup. Next they took forever to bring our food. The French fries were cold for 2 of my children. Then for my other child the French fries were hot so there was a difference. My mom ordered the adult grill cheese and asked that it be crispy, it wasn't. Then my order I asked for biscuits with gravy 2 eggs over medium with the yoke broken and american cheese with cubed potatoes add onion and bell pepper. The eggs were over cooked the potatoes were cold and the onion and bell peppers were scarce just sitting off to the side. I sent my eggs back meanwhile my biscuits with gravy are getting cold and it was nasty. I sent all the food back and didn't order anything. We got no silverware no waters no napkins and they ran out of ketchup bottles. These are the things that should come out first. This was the worst I wish I could give 0 stars. Also, people who came in after us got their food much faster. I'll never come back here again I should have stayed at first watch down the street!!! 👎👎👎

  • 1/5 Tutti L. 11 months ago on Google
    Had lunch with disabled hubby today after Dr. Appt. Received an alert from my credit card that it was hacked. This was the ONLY time I’ve used this credit card in a restaurant In over a Year!!! After receiving a text message from a stranger asking for my name, I declined. My cc alert notified me and the card was cancelled. SOMEONE in this restaurant is hacking credit and debit cards! Don’t go here. I tried calling but no answer so will call again in the morning. Don’t use a card at this restaurant!!!! Don’t go here at all.

  • 4/5 Marie J. 1 year ago on Google
    Food was excellent and affordable. Server brought Food but neglected to ask if there was anything we needed ( hot sauce) and disappeared until we were done eating. Memo to self to ask for hot sauce when placing the order.

  • 1/5 Axcel 1 year ago on Google
    List of terrible things here: 1. Long wait time for food 2. A lot of the food we ordered didn't even come out (eggs, french toast, etc.) 3. The food was cold and portions were tiny ( scrambled eggs were rough and cold lol) 4. We expressed our concerns and they said we would get a discount, especially for the food that never came out, still charged us full price. Overall bad experience with workers who were just standing around and others arguing in the kitchen. At least the server was nice.

  • 5/5 Ada S. 1 year ago on Google
    Great place for breakfast! Staff is excellent! Serving staff always have a smile on their face. We have been in this area for the past month and kept coming back for the pleasant experience and good food. Kitchen staff is very consistent in delivering great breakfasts.

  • 5/5 Jay O. 11 months ago on Google
    Jesse is the man! His multiple roles of taking care of the front, waiter, cashier, clearing tables…. he’s so efficiently GREAT in what he does! 6am crew that supports him also deserve kudos!

  • 5/5 Latoya B. 5 months ago on Google
    Visited here with my family. It was our first time and it was a very good experience. We had to wait a bit to be seated, but that is to be expected sometimes when dining out. The service was fast once we were seated which was nice. I ordered the sirloin steak meal, with tomato basil soup and mashed potatoes. The soup was excellent, by far my favorite thing on my plate. The steak was on the small side and a bit over cooked for my preference, but it was still yummy. The potatoes did not disappoint either. We tried different flavors of pie too, which was good. I'm always grateful when I don't have to cook or do dishes 🤣.

  • 1/5 Juni R. 5 months ago on Google
    I love Village Inn until today. I went in to have breakfast with my mother and as we were enjoying our food we seen cockroaches crawling on the booth seat and table. When I brought it to the managers attention she stated. “Oh yeah, we are aware and we have exterminators come out once a week.” Really and you are still operating business as usual. No ma’am. I wonder if the health department is aware of the roach infestation?? Disappointed and disgusted.🤮

  • 1/5 Walter J. 5 months ago on Google
    Me and my wife when there for brakefast I been there before. The service this time was horrible I took peppers from home to get deep fry and the response from the waiter is she was bussy and will see what she can do. I ask a second person for tea refill and she walk away and did not acknowledge. Thank you Mrs Karen for taking the time to lesson to me oh by the way I also did not get my pancakes. And like I say Mrs Karen get read of those bad apples and you don’t have to be apologizing for think that shud not happen or that are out your control. Being short handed or because it’s the holidays it’s not an excuse . When you short handed the team steps up to provide better service not let it affect the operation and let this type of service happens. TO BAD IT HAPPENED TO US . I DEFINITELY WONT EVER GO BACK THERE CUSTOMER SERVICE IS 10000 % important I am the customers pay the bill and don’t deserve HORRIBLE SERVICE LIKE MY EXPERIENCE.

  • 5/5 Danny G. 6 months ago on Google
    I’ve never eaten at a Village Inn and decided to give it a shot. Walking in I noticed there were very few tables but that didn’t bother me since I prefer a quiet dinner. I believe Lex was my server who was very beautiful young lady and was attentive and well mannered. I order something new on the menu. I believe it was some type of burboun chop steak with mash potatoes and side salad. The portion size was nice size, full of flavor and most all filling and delicious. I ordered the peanut butter pie slice and it was also yummy. It looked as if Lex was the only wait staff and as other tables were coming in, she sat everyone down with the same manners to each of them. She did a wonderful job taking care of me gave me space but yet always had her eye on every table. Fantastic job. Will return for sure. A+

  • 5/5 Kim C. 2 years ago on Google
    We were having a tire repaired across the street and saw the Village Inn sign. We thought... there's always room for pie! So we walked over. There weren't many customers but it was mid afternoon. Out waiter was very nice. We ordered coconut cream, banana cream and peanut butter pies. Yum!! Great and fast service.

  • 1/5 Nicky S. 2 years ago on Google
    Cook is not consistent with the food. 1 stack of delicious fluffy pancakes other stack flat and hard around edges. My older sons hashbrowns were perfect mine had burnt black stuff mixed into it. Sent back and received soggy grey hash. Chicken fried steak was fried to death. Breading hard enough to break a tooth. My sons chicken tenders from the kids menu were great. Waitress didn't offer water or a to go box. Pic shows my sons hashbrowns and my grey soggy ones.


Call (623) 478-0895 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Salad bar
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Organic dishes
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through

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