Makhsoom.com image

Makhsoom.com

E commerce service

😠 Never again will I or anyone I know purchase anything from this incompetent company. It took almost 3 weeks for them to inform me that 2 out of 3 items I had ordered were out of stock, after multiple inquiries on my part and consistent delays. They left me with no other choice but to look for far mo... People often mention order,


Address

Ahmad Assaad Street Narsissian Building, 16, Zalqa, Lebanon

Website

www.makhsoom.com

Contact

+961 1 892 102

Rating on Google Maps

3.80 (134 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm
  • Wednesday: (Rafik Hariri Memorial Day), 9 am to 6 pm, Hours might differ
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 12 pm
  • Sunday: Closed

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 samih n. 4 years ago on Google • 5 reviews
    Never again will I or anyone I know purchase anything from this incompetent company. It took almost 3 weeks for them to inform me that 2 out of 3 items I had ordered were out of stock, after multiple inquiries on my part and consistent delays. They left me with no other choice but to look for far more expensive alternative items in the middle of a currency crisis. Now I cannot afford it anymore. Shameful behavior. I have not experienced this with any of their competitors who offer prompt delivery and courteous responses.
    4 people found this review helpful 👍

  • 5/5 Sabine K. 5 years ago on Google • 4 reviews
    I bought many times from this website and always enjoyed my time in restaurants, beaches and deals they offered. Their products are also great. Great customer service.
    2 people found this review helpful 👍

  • 2/5 Rami A. 5 years ago on Google • 95 reviews
    Might update my review later on, but my experience was not a good one, I ordered a shoe that was available on their site, then after almost a week they replied that the shoe is not available..then why it's online !!?? They need to update the online system

  • 4/5 Leslie 6 years ago on Google • 75 reviews
    Staff is really nice bu too litte, you always have to wait in line Pc is available for direct orders Products are not available in store, samples would be great for customers who go there to have an idea of the product Money value is good!

  • 5/5 Hend G. 1 year ago on Google • 3 reviews
    Excellent and amazing customer service, very helpful and professional.. Polite and have a quick reply🌹🌹

  • 1/5 Pascale C. 4 years ago on Google
    The review below was 10months ago...i did not learn my lesson and I used it again...same issue. 10 days and still haven't received my order. --------- I have given Makhsoom many chances, but the same problem kept repeating itself. They say on their website that delivery time is 2 to 5 working days, and I have never received an order in less than 7 days or even 2 weeks. Either don't mention the delivery time, or correct it on the website. When I complained, they had no problem canceling my order, I think they were even happy to do it. Plus, all their items are available on hicart, or the shops' websites. Not using it again.

  • 4/5 DARLING H. 2 years ago on Google
    I was so pleased to deal with you . Your employees at zalka office are so welcoming , helpful , kind and friendly , specially Mabelle.. Thank you

  • 1/5 nelly d. 2 years ago on Google • 1 review
    The most unprofessional website u can buy from ,not only the order will take more than 10 days to deliver iffff they are able to find it, they will make up new regulations after u have paid the order since forever, and will put you under the new facts with no shame .worst experience ever .
    1 person found this review helpful 👍

  • 1/5 Guy A. 2 years ago on Google • 1 review
    Very unprofessional, they cancelled my order after the third day of purchase and changed the price although i confirmed prior by phone on the availability and price. 0 rating
    1 person found this review helpful 👍

  • 1/5 Ismat Abi N. 2 years ago on Google • 1 review
    There is a machin that I bought cost 100$ and it didn’t work so I told them if I could exchange it or to refund me the 100$ and they didn’t even care
    1 person found this review helpful 👍

  • 1/5 Ramzy f. 9 months ago on Google • 1 review
    - They take a lot of time to respond - Website never updated
    1 person found this review helpful 👍

  • 1/5 Michel A. 3 years ago on Google • 2 reviews
    bought an air pump. brought it after a month missing a piece. been 2 months since i received it and they're not exchanging it nor giving my money back. thieves..dont buy from them


Call +961 1 892 102 Open on Google Maps

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