1/5 Noeline C. 1 year ago on Google
The
location
was
funtastic.
The
price
is
good.
However,
I
will
definitely
not
recommend
this
hotel
to
guests.
Yes
you
pay
low
and
budget-friendly
however
you
don't
get
the
minimum
required
customer
service
expected
in
a
hotel
in
terms
of
staff
service
and
facilities.
Staff
is
not
good
in
communicating
with
guests.
They
give
you
a
rude
attitude
when
you
voice
out
your
concerns
and
they
don't
even
have
the
apologetic
attitude.
The
staff
is
not
accommodating
at
all.
You
ask
for
a
simple
floor
rug,
and
it
will
take
them
years
before
they
hand
it
to
your
room.
You
even
have
to
be
upset
first
before
they
do
your
request.
They
don't
clean
the
rooms
daily.
When
you
request
for
a
make-up
of
the
room,
you
also
have
to
be
upset
first
before
they
do
the
task.
The
front
desk
officer
doesn't
answer
the
phone
specially
the
ones
duty
at
night.
The
shower
heater
is
on
and
off
soecially
at
night
when
you
need
it
the
most.
No
cabinets
in
the
room.
No
toiletries
given,
only
soap
and
tissue
which
is
not
provided
daily.
We
had
a
very
frustrating
and
bad
experience
as
a
guest.
My
sister
who
is
very
understanding
even
got
angry
already
to
the
front
desk
officer
because
of
a
lousy
attitude
of
the
staff.
No
matter
how
you
want
to
extend
your
patience
for
them,
it
will
be
cut
short
if
you
will
experience
their
staff
and
the
kind
of
service
they
give.
You
will
just
want
to
refund
your
money
so
you
can
transfer
to
a
different
hotel.
We
will
definitely
avoid
this
hotel
the
next
time
we
visit
Baguio.
I
hope
this
will
serve
as
a
warning
to
other
guests
who
plans
to
book
this
hotel.
I
jope
the
hotel
admin
take
this
comment
seriouly
to
improve
thier
service.