My technician was wonderful, but this facility is now operated by Community Radiology Associates as of April 1, 2022. It was very busy when I arrived, so give yourself plenty of time. I think they are still trying to figure things out. My one star is due to them no longer reading mammograms on the spot like FMH/FHH previously did. The last time I had to get additional images & sonogram. If this occurs now, you will be required to return for more imaging at a later date.

The receptionist is a very rude person, as soon as a patient enters she treats them with a bad attitude, "put your name on the list" it really isn't worth explaining more! I went to Frederick health Rose Hill, they treated me excellently, quickly, with respect and very attentive throughout the process.

I love all of the staff, from the front desk where you check in to all of the nurses. I see Dr sarkar there and I must say he is the kindest and most patient doctor I have ever ever met and I'm so thankful that he's the one treating me. I trust him 100% with his decisions in treating my diabetes, I love the way he listens to my concerns. the way he explains everything to be sure That I understand is amazing. he truly is a doctor that cares about the individual. Thank you Dr Sarkar and staff.

Had a routine check up scheduled at the office. As usual, the staff was very friendly. The appointment with the physician was right on time. Dr. Z. is very easy to speak with and takes the time to answer any questions or concerns I might have.

This was done at Frederick Health on Monocacy Boulevard not Crestwood! I was lucky to have Kristy as the phlebotomist for lab work. She was gentle, professional and personable! Sheila in medical records was very helpful in finding needed information and printed it out for me! Thank you both for your genuine caring attitude! Jane C

Worse billing system I have ever seen, probably never go back to this place, they took 20-30 minutes to take all your ID and scans your insurance and driver license and every time I get bill without putting any insurance insurance information in their billing system, first time I thought it is okay then I called I corrected and give them the information again, after few months got the same bill again that insurance was denied, well I see they put all the information wrong again, I went to the office to tell the front desk and let them know this is keep happening they told me there is nothing they can do I need to call billing department, which is all automated answering it takes ages to talk to a person, for the 3rd time I corrected my insurance again and asked billing department who is responsible for stop let this happening again they said go back to the office where you did the test! Seriously 😳 and they send me to billing, I only know this place is a mess. Why they bothers my time to filling out all these information while they don’t have corrected info for 3-4 times in a row. Worst experience I have ever had.

The lab for bloodwork is always so full with many patients because the in processing of patients is TOO SLOW. There’s very few office (1 to 2 ) and (2) nurses given the high volume of patients that need services. I’ve been coming here for years and I always dread coming to the lab early in the morning because no matter how early you arrive, it is an average of 1 to 2 hours. The staff are friendly but their process is ridiculously long. I’ve actually delayed getting my lab work to 2 to 3 months because of the dreadful wait. Why can’t this be better?

The Anti- Coagulation Clinic is staffed by consummate professionals who do a great job, and are very friendly as well. Testing at the clinic is quick and pain free. From the time you are checked in, until you are tested with results in hand and out the door, the process is seamless. Great job!

Excellent medical service, professional staff, and beautiful building.