I gave 5 stars for good customer service and reasonable prices. Needed to pawn personal items for car repairs which felt kind of humiliating to have to do anyways. They offered far better price than the get over on north and Druid hill.I will never darken that doorway again Customer service goes a long wsy for me. Thank you gentlemen for being courteous n polite n professional and for making process so easy.

SCAMMERS! They sold my camera and accessories that was stolen! A thief stole my stuff and sold to them. I showed them proof that the serial number to the property was mine. They hurried and sold my stuff before the police could get it back! Stay away from this shady business! They have no morals. They sell stolen property. No wonder why there's so many thieves in the city...the thieves can count on them to accept stolen property! They even had the nerve to propose I buy MY property back! Trash business! Response to owner: I have never received a call from anyone at this establishment. You must have me mixed up with another person that had their stuff stolen. The individual who stole my property was not a family member! I will call, as directed, and update my rating accordingly! 4/22/22 - Spoke to Pat on the phone about incident. They have on record the property in question. He wasn’t aware of the incident so he couldn’t speak on what exactly occurred, but after the hold on my property was released by the Police Dept Pawn unit, his shop sold it soon after. I’m just upset they were aware the property was stolen and didn’t contact me before selling it, since they did have my contact information. The value of the camera was substantial enough but the photos on the memory card was priceless. Unfortunately, nothing was resolved and I only received sympathy from the call.

I love love love Greenmount Loan and Jewelry,, all the employees are extremely respectful, friendly, nice, helpful, etc, etc.. I have been going here a very long time and I would recommend anyone to go there 💯 they are very professional, polite, and courtesy.. The Best/Greatest Loan & Jewelry iñ the entire country......

Great people that work there. My father and I used to go to Gordy regularly until we moved. I hope their honesty and integrity has continued since we left.

We needed to replace a lost diamond in a my wife’s wedding ring and Aaron was highly recommended to us. He was fantastic and helped us get the perfect diamond set in her ring. Go here first!

Truly a Baltimore Gem! The people of Greenmount Loan and Jewerly have something that not all stores have- integrity. They are kind, helpful and very knowledgeable about what they sell. I’ve been there many times and can attest to their professionalism and integrity. Don’t hesitate to stop in to find quality jewelry and excellent advice coupled with fair prices.

I felt like they lowballed me on my gold. I dealt with a smaller man that did not look like he even tried to look presentable.

Not really sure what happened but I went to see how much I could get for a square cut Diamond necklace and was offered $600. Drove 6 minutes to the next pawn shop and was offered $1,100 without negotiation. Probably best not to take their first offer or go to a different location first.

I’ve been to many shops tru out my time and have never been to one like this before. It’s like family when you walk tru the door. They are there to help and have never done me wrong. Deff my go to place from this point out.

I purchase a item for my son there, he didn’t want it. I brought it back and the was very respectful and was able to work it out. Definitely got a lifetime customer! Thanks Pat ⭐️⭐️⭐️⭐️⭐️

Came here to repair my watch band with a replacement watch I bought online. Was told that the two bands actually did not fit each other, but got the service done anyway. They were even kind enough to do it for free.

Called this shop to sell my computers and was told to bring it in. Spoke to the clerk again upon arrival and was told to bring it inside the store only to be told they have no interest in buying. Had to drive for several miles to get there in the first place and i was made to bring in the heavy boxes into the store by the clerk. This business needs to respect people and their time. My time is valuable.

Excellent Customer service an everyone that works there are really nice

Always pleased with the purchase and the customer service is good

10/10 definitely recommend this place!!! Everyone at this location is very nice and helpful. I worked with Aaron, he designed my girlfriends engagement ring and it came out absolutely gorgeous!! I couldn’t imagine it any better than what it is. I love them there. We will definitely be going back if something else is needed.

Great place if you're looking to sell or pawn something of value. Staff is always friendly and customer service is better then other pawn shops I’ve visited before. They also work with you, if you have issues getting out your pawn. Just talk to them, make a late payment and they will help you. I will continue to go back.

Staff are friendly and products are reasonably priced!

They stole my necklace and I am still hurting