Stayed for 3 nights in a clean, comfortable, quiet room. Really appreciated being placed on the third floor. Nice view of sunrise over the mountain. Free breakfast was ok, not many options. Make your own mini waffle station was the star! Eggs were cold & tasted fake & worst of all no bacon! Not even turkey bacon. Pool area has towels and a few sitting areas. It is heated & very refreshing. Sauna was warm & relaxing. Staff is friendly & accommodating. Ice machine was broken on my floor. Lots to do around the area, plenty of shopping centers& sight seeing. Overall, I would recommend staying here.

The room and the service were both spectacular! I loved it so much I came back to the Hampton. Just a peaceful place to go to lay your head and relax by yourself or with friends and family.

I stayed in a first floor room. After check in, the front desk receptionist informed me that I could park at the far end and access a side entrance. The room was very clean. The bed was very comfortable. Great sized pillows with four on my bed. The comforter was an interesting textures (in a good way, as in very soft but raised pattern) The room temperature was at 68 and the unit in the room worked perfectly. A nice size flat screen. The room had a microwave and mini fridge under the TV console. There is restaurant (Irish styled bar) at the Hilton Garden across the street. I decided to drive to a local Hannefords (grocery store) which was less than 10 minutes away. I used the microwave which was spotless and the fridge held my waters and fruit that I bought. Breakfast is provided and in the hotel lobby. I had a veggie omelet and a hot tea (cranberry apple). They had a great selection. The eating area was clean and there was a sitting area next to a fireplace. Complimentary newspapers were provided. I walked by the fitness center. I saw a number of devices ranging from a couple tread mills to a spin bike...i think there were more. I went back to take a showe. The water pressure was great and the water temperature great ( lots of hot water). A tons of towels. There were some nice sitting chairs in the room and I used the desk. A ton of places to plug in devices. I am overall impressed with this property.

Good service as expected from a major company. Great amenities and it made more sense to pay extra for a better room and amazing breakfast for 5. I would say 2 thumbs up

I would definitely stay here again. The hotel appeared to be brand new and in excellent condition. The room was beautiful, clean and a very spacious. They even had a box fan for me to borrow as I forgot mine at home. I also enjoyed using the pool and the wonderful breakfast that was prepared for us every morning. Got to love those waffles. Thank you so much for a wonderful stay.

I would recommend this property. Front desk team was excellent, room was clean and well appointed and breakfast was very good. I didn't get their names but kudos to the employees that are responsible for maintaining the breakfast buffet...well done!

My room was noticeably dirty and had a smell to it. Hair trimmings on the bathroom floor, sticky tables, and dirty curtains. Kind of makes me wonder what else housekeeping slacked on. Additionally, beds were as hard as a rock. Breakfast was lacking. Shower water could have been hotter. I guess the check-in & out process went well, but that’s about all.

Clean room, friendly staff. Decent little swimming pool. Breakfast was good, even if Neil hovers a little. I won’t knock the place over one overly eager to help employee.

Pretty decent hotel and good location. Close to good food options and drive is not too far from Acadia. I recommend if not bar harbor this place or city can be your choice. Because it can be more expensive in bar harbor.

I stayed there last weekend as my first trip in many years. The mattress was harder than the floor, so I barely slept, and I am now covered in bed bug bites I couldn't have gotten anywhere else. The only plus was that the staff was friendly and the water was hot. I hope they do a thorough cleaning before anyone else stays in that room.

Everything was excellent. The only reason I took one star off was because of the self-righteous lady managing the breakfast area. She made people nervous with her passive aggressive attitude.

It's the worst one I've been to so far but it is still nice because it's a Hampton property. The breakfast was terrible. The eggs were just disgusting. Always burned/overcooked and the flavor was just awful. Then the older gentleman who cleaned around the breakfast area would stare at everybody with an angry face whenever you approached the breakfast station. It definitely made the breakfast experience uncomfortable.

Typically clean, comfortable well-appointed Hampton Inn with a good free breakfast. There is nothing except a Denny's within walking distance for dinner; plan on driving to dinner or getting it delivered. Also a bit of a drive to the historic downtown area.

Stayed 1 night on 8.12.23. Room was large and very clean. However after traveling from Canada all we wanted was a hot shower. We were not notified when we checked in that at 230 on a Friday afternoon they had their boilers offline and there was NO hot water. Didn't find out til we called the front desk. Was told would be 30-60 minutes and ended up being 3 hours later before it was even just luke warm. Also all the reviews stating negative comments about the breakfast staff.....very true. Look out for the short woman with short hair and glasses. Nasty and rude.

Clean rooms and hotel. Timely elevators which was surprising. The breakfast situation was a complete nightmare. Countless employees in the breakfast area but there’s only cold potatoes sausage and premade omelets. They didn’t restock anything else.

Nice and clean hotel and nice big rooms! However I was not satisfied with the breakfast, I’ve stayed at many hampton inns, and this one did not impress me with breakfast, they didn’t have a lot of options like the rest of them do, they had the “bare minimum” it seemed like. Very disappointing since we only stay at Hampton inns for many reasons including the breakfast.

Internet barely worked, no hot water last night and the next morning, yard was barely plowed to get in and move around. Breakfast was barely restocked. I will say it was fairly clean though. Definitely will go across the road for a few more bucks from now on.

The Bangor Hampton was clean, the staff was friendly, and our room was large enough to comfortably fit our family of 5 with a pack and play. We enjoyed the pool and hot breakfast. My biggest concern, and reason for the low rating, is due to the water in the room. Our children took a bath in brown water. I drained the tub and filled it a second time, but it did not make a difference. Even the water in the toilet was brown. I called the front desk to see if they were aware and I was told that they were not. the water should be clear, and that it would be reported. A couple of hours later I went to the Suite Shop to purchase bottled water so that I could make my infant daughter a bottle… the young man who checked me in recognized me and asked if the water was better. I told him that it was still brown and he explained that the hotel is at the end of the water line on the street so that must be causing it. I bought 3 bottles of water and went back to the the room. We did not bathe the next morning and brought in hand sanitizer from our car instead of washing in the sink.

Everything was super nice here, especially the pool/hot tub! :) the laundry room was down, but I was able to walk across the parking lot to use the laundry room at the Hilton Inn which was nice. Very friendly staff, and accommodating when I needed a fan to help me sleep. After a long day of flying here from Oregon, it was super nice to rest here. 💤

My husband and I along with our 3 children stayed in a queen double and let me tell you, this room was huge! We were very pleasantly surprised. The breakfast was one of the best breakfasts I’ve ever had at a hotel! The pool was clean & my kids had a blast. The staff was very friendly and accommodating. Thank you!!

The breakfast was okay, but besides that everything was at best subpar. The customer service was quite slow and bad. There was only one worker at the front desk that seemed to really care, but for the rest of the employees it seemed they were just working for the end of their shift.

I can almost always count on the consistently good experience with Hilton properties. The Hampton Inn in Bangor was no exception. The room was very clean and comfortable, although we found the beds to be a bit firm for our liking. Still, it was comfortable and quiet. The morning "desk clerk" was more like a concierge when I asked for recommendations for a late Sunday brunch. She went way out of her way to provide information for my wife and I and even brought over some printouts for us while we enjoyed our coffee and continental breakfast at 6:00 in the morning. I'm happy to be a Hilton Honors member as they continue to earn my trust and continued patronage.

Probably the best Hampton I've stayed it at recently. Very clean, everything works and the staff was great!

Room was big and clean. 👎out of service Shuttle to airport not available TV didn't work until I unplugged the cable box and reset it Fake want to be Irish pub on location had only one Irish beer....bottled....but was a nice clean stanard hotel bar.

"I could give you another room, but I'd have to charge you triple." That is what Timothy at the front desk just told me! I am in shock at the poor service I just received, and so was the guest that was standing behind me who as she saw me on the elevator, said, "That's lousy they would not move you to another room after you complained of an odor. Now you have to stay in a (XXXXX) room." Here is what happened. Using my digital key, I checked in a little before 6:00 PM. Probably like 5:45. I stayed from 10/15/22 - 10/16/22. As soon as I walked into room 326 using my digital key, I smelled a strong musty odor. I am a lifetime titanium member with Marriott (over 1100 stays) and a Gold, soon-to-be Diamond member with Hilton. I have also worked at the front desk at a Hilton Garden Inn and been a Sales Manager at a Hampton Inn and gone through Hilton University training. If a guest ever complained that their room smelled, we were trained and empowered to make it right. Timothy at the front desk was either untrained, not empowered, or worse, he simply did not care. He did not say they had no rooms to move me to. He said he had other rooms, but would have to “charge me triple” to move me. The non-smelly rooms must cost more. Clearly his focus is money not guest satisfaction. Here is how the conversation with Timothy went: 1. “If I changed your room, I’d have to triple your price.” - Timothy 2. “That’s ridiculous, I will literally take ANY other room. What type of rooms do you have that you could put me in that don’t smell” – Me 3. "It’s a king and it would be triple the price." - Timothy 4. Then he told me there was nothing he could do, so I walked away and started typing this review. I asked for his name and told him I was going to complain. He never tried once to inspect the room or do anything to resolve my issue. This is peak week for the leaves changing at Arcadia National Park and the area is very busy. Why would they have a front desk agent working by themselves that was not empowered, trained, or the slightest bit empathetic to a guest having a problem with their room? When I went to the desk, he was not there, I heard him talking on the phone. I had to say "excuse me" to get him to go to the desk. I was a Hilton employee for two years. We occasionally would have to use a di-ionizer to get a really bad smell out of a room. The room would have to be put out of order for a day, and you would lose a day’s revenue if you were sold out. But it was always done when needed. You can use your imagination as to what causes a hotel room to get to that point. I will not go into specifics, but it's usually pretty gross. Guests do weird things in rooms. I have no options. The next closest Hilton (a Garden Inn) is almost an hour away and I am pretty sure it is sold out. In retrospect, I would rather have stayed there and driven the 40 minutes each way to and from Arcadia National Park I paid a lot for this room - 40,000 Hilton points AND $90. When I called Timothy TWICE to complain about the MUSTY ODOR in the room, he could not hear me and hung up both times. No follow-up. He never called back or came up to the room to see if there was anything wrong or if he could assist me with anything. So I went to him. I hate complaining and rarely do. Check my reviews. I left Philadelphia at 4:00 AM to be able to photograph today and will be up at 5:00 AM tomorrow to photograph the sunrise. splurged on this location to save on the wear and tear of a busy travel schedule. Honestly, I am shocked at the poor level of service.

Normally a decent hotel when it's about $150/night, but for some reason they decided to price gouge and charge $350. They said the owner sets the rates. Hmmm. The place was only about 25% capacity so what gives? Maybe because Hampton inn is part of a huge hotel chain that colludes to fix pricing? Breakfast is ok but not as good as it looks in the commercials.

Great experience. Rooms are very spacious and you get even more than what you pay for. Breakfast is absolutely great. We had troubles with the wifi, which wasn't a big deal, and the staff was especially helpful with it. Shoutout to Colton with the big help! Would definitely stay again!

Clean and a good proximity from the waterfront venue. Breakfast was all sugar but we just went out instead. Very surprised with the room size and accommodations. Would return if I ever find myself in Bangor!

Extremely clean, nice Staff, swam in the pool then walked across the road to the Irish pub for dinner which was great. There was a lively waitress there too. . Excellent property would stay again

I've read other reviews here of brown water, not enough hot water, rooms not being clean. Well, I usually stay at Hilton Garden Inns but decided to try a Hampton Inn. It costs less but I found out is not less of a hotel. The young man at the front desk was professional and courteous. My room was 104, cleaned, disinfected, plenty of hot clear water, plenty of towels, soap, shampoo, conditioner. The a/c worked just fine. The TV was a good size. The linens smelled clean and fresh. I slept well and felt rested when i woke up. The locks on the door worked. Either no one was in the rooms next to me or the walls are not as thin as others say. The parking lot is well lit. The young lady at check out greeted me with a smile and asked how was my stay. She too was professional and courteous. She printed out my receipt and thanked me for staying at the Hampton Inn. Frankly it was nice to see two young people not only willing to work but seem to enjoy their work. I just cannot remember their names. I was in the area for a job interview and I got the job.

I originally had a reservation at the Hilton which ended up being overbooked. They sent us to Hampton Inn which was just across the street. I was very pleased with the way the clerk (Ben - I think) help us. He made things right and we enjoyed our room & the accommodations. Our room was clean and spacious. We enjoyed use of the pool and gym. Breakfast was good with many different options. If visiting Bangor consider staying at Hampton Inn.