The staff in the reception is helpful and nice. However I booked a first visit with the only available gynaecologist this week and it was the most awful experience I have ever had. Not even in the public health service I have been treated this poorly. I am pregnant for the fist time, all I wanted was a check and to know if everything was going well. The Dr. Margarita Cuadros Vila was rude since minute one, I came with my partner and she was already defensive and violent, telling us she doesn't know us and making a scene about letting him into the visit with me. After that I told him to stay out. The visit continues and she snapped again when asking me "how often do I take cytologies" (I said twice a year) and she was clearly annoyed by that because it should be once a year according to her. Then she was doing the ultrasound and she was referring to the fetus as "here it is the miserable thing". She clearly noticed we were shock by her awful attitude and try to calm down but then she snapped again after letting my partner in, saying "husbands never add any value to the visits, that they don't even say anything" and to finish the experience, she basically indirectly recommended us to find another place and another gynaecologist (like if that was needed after such display of lack of respect and professionalism). We felt she has personal issue with pregnancy and men. We are aware probably doctors in these clinics are burned out but this experience was beyond what can be consider as "having a bad day". I will not go back to this center ever again.

(Translated by Google) It is the first time I have been to the center and it is a real disappointment. It is very badly signposted and not to mention the HORRIBLE attention that Dr. Margarita Cuadros (Gynecologist) has given me, little patience, little help, but controls the time every second ... I had to leave the consultation of how bad who has taken care of me, how borderline it has been and how bad it has put me through. Being the first time I go, he should have helped me and explained things, not interrupting me and running things. I understand that if you hire a mutual, it is to improve the care you are looking for compared to social security, but this has been the opposite. But it seems that this woman has not been the only one who has treated badly, and the worst thing is that nothing is cut when commenting on it with her partner in front of the patient ... Anyway ... a real birria. (Original) Es la primera vez que voy al centro y es una verdadera decepción. Está muy mal señalizado y por no hablar de la HORRIBLE atención que me ha dado la Dra Margarita Cuadros (Ginecóloga), paciencia poca, poca ayuda, pero controla el tiempo a cada segundo... He tenido que irme de la consulta de lo mal que me ha atendido, lo borde que ha sido y lo mal que me ha hecho pasar. Siendo la primera vez que acudo debería haberme ayudado y explicado las cosas, no interrumpirme y hacer las cosas corriendo. Entiendo que si contratas una mutua es para mejorar en la atención que buscas a comparación de la seguridad social, pero esto ha sido al contrario. Pero parece que esta señora no ha sido a mi la única a la que ha tratado mal, y lo peor es que no se corta nada al comentarlo con su compañera delante del paciente.... En fin... una verdadera birria.

(Translated by Google) I have had an appointment for a month and they have called me to cancel it (also making a mistake on the day I have it), first because there was a system error, then they told me that it was at the request of the Dr. and finally that it was due to COVID protocol -19. Also, they wanted to give me an appointment for 2 weeks from now. I am very happy with the doctors but the telephone attention and many receptionists leaves much to be desired .... (Original) Hace un mes que tengo cita y me han llamado para cancelármela (equivocándose además en el día que la tengo), primero porque había un error del sistema, después me han dicho que era a petición del Dr. y por último que era por protocolo COVID-19. Además, pretendían darme hora para dentro de 2 semanas. Estoy muy contenta con los médicos pero la atención telefónica y de muchas recepcionistas deja mucho que desear....

i hardly write reviews, just when my experience was very bad that it even hurts. I must say, the otorrino i had, Dr. Jorge Celiz Vega, is the best doctor i have ever encountered, very attentive, explains everything very detailed and even takes your worries. The One Star is only for Dr. Vega.!!! But the rest is the most terrible service one could imagine. i have a private insurance, and the lack of their concerns towards patience is unbelievable. its the second time i went there, and without exception i have been treated very bad. Seriously, i will be loyal to Dr. Vega, but not in Quironsalud Aribau. Please people, if you pay a private insurance, you shouldnt choose Quironsalud Aribau

Very bad service in rehabilitación and physiotherapy department. Or better to say No service at all!!! I really don't want to put a single star😫 My suggestion is shutting it down for good.

(Translated by Google) I have been a patient of the Center for years in different specialties and Dental Clinic and the treatment has always been excellent, patient care 10, friendly and decisive staff that help you with any difficulties that arise or need you have. Great professionals in every way! (Original) Soy paciente del Centro desde hace años en diferentes especialidades y Clínica Dental y el trato ha sido siempre excelente, atención al paciente 10, personal amable y resolutivo que te ayudan ante cualquier dificultad que se presente o necesidad que tengas. Grandes profesionales en todos los sentidos!

the clinic in general is ok - medical exams, check ups(blood etc) but the service in Rehabilitation physiotherapy is just awful - horrible attitude, rude people. Especially the tall lady with black hair and the guy with a scar on his left hand - they should not even work with animals with their lack of empathy, awful attitude and lack of will to help with anything. What a nightmare!

Terrible attitude and rudeness from reception personnel. I came for analyses and they said to take a ticket and did not explain where to go, willing to get rid of me faster. I sat it the waiting room which was the closest to the ticket machine. Apparently, it was wrong one. When I found the right waiting room, my turn number was already on the screen. I approached my window and the window assistant switched the number. I said the previous number was mine. He rolled his eyes, made unhappy face and asked me for documents. I had two analyses to do. One was for today and I had an appointment for it, another one had to be done in 4 months and it was written on the paper too! I pointed with my finger which analysis I need for today and clearly he should be able to see it in their system too as only one analysis was booked! He proceeded to print documents for all the analyses. Then he said something fast and I did not catch that. I apologised and said I did not understand. He just ignored me and then gave me my paperwork for analyses. Subsequently I was asked into a Box room for analyses. I have pointed out that I needed just one analysis. The box lady started questioning my turn and asked to show my ticket. I showed it and indeed it was my turn. Then she started asking who gave me this paperwork and I said it was Window 2. Further, the lady started asking if I told the window assistant that I needed only one analysis. I said I pointed out that I needed just the handwritten analysis. Window assistant said to the lady: she did not tell me anything. So I conclude that reception personnel is not willing to read what is written in their own system and at the same ignoring that customers point out??? It was a terrible experience. Why do I have to go through this, paying for private insurance? Clearly, the gentleman who was working at Ventalla 2, 01/06/2023 at 9am cannot be bothered to work with customers. Perhaps, if you hate your job so much, change it? Do not face customers if you treat them so badly?

I have had my appointment with Dr. Rizo (Dermatology) and it seemed like the first one who really wanted to help me and cared about his patients. E.g. I went there to check my moles and he took photos in order to check the next time if something has increased in size... very good doctor.

(Translated by Google) A marvel 😃 ... Dra. Antonia Alonso a treatment of aesthetic medicine and very happy with the treatment received and much more with the result, a great professional 😃. I will return and recommend it. Thanks 🙏🏻 (Original) Una maravilla 😃... Me ha hecho la dra. Antonia Alonso un tratamiento de medicina estética y muy contenta con el trato recibido y mucho más con el resultado, una gran profesional 😃. Volveré y la recomendaré. Gracias 🙏🏻

I had a good experience by going on opening time (7AM) overall for COVID Antigen test. 1) I purchased the antigen test appointment (some days before) from e-quironsalud (Note: I never received the confirmation e-mail nor the appointment in quironsalud.es. But I had the PDF confirmation and that was enough). Test cost was 40€. 2) I entered the facility at 7:00 AM (you can enter from 15 minutes before your appointment). 3) At 7:35~ AM I was out with the printed results. Notes: The certificate has birth date, full name, passport, date and time, and it is in English and Spanish. It meets the requirements needed by United Airlines (DEC2021). Like 1 hour later, I was able to download the digital version from quironsalud.es and I used this one for the Flight's Check-In.

(Translated by Google) The attention of the staff, unbeatable. Very reasonable waiting times, and they have all the medical specialties. I have been tested for the covid and they have treated me in less than 10 minutes. I will return and recommend it. congratulations (Original) La atencion del personal, inmejorable. Los tiempos de espera muy razonables, y tienen todas las especialidades medicas. Yo me he hecho las pruebas del covid y me han atendido en menos de 10 minutos. Volveré y lo recomiendo . Felicidades

(Translated by Google) I went to renew my driving license, the girl at the reception, Marta was called, she was a charm, she attended me very kindly and very efficiently. I give it a 10 as a person and as an efficient worker (Original) Fui a renovar el permiso de conducir, la chica que había en recepción , Marta se llamaba, fué un encanto, me atendió con mucha amabilidad y muy eficientemente. Le doy un 10 como persona y como trabajadora eficiente

(Translated by Google) Very bad service from the management that answers the phone! Nothing is worked! No humanity: ((not recommended Date - 09/24/2020 (Original) Muy mal servicio de la administración que responde al teléfono ! No se trabajan nada ! Nada de humanidad:(( no recomendable Fecha - 24/09/2020

(Translated by Google) The day I had an appointment, they told me that to do only a food intolerance analysis I had to pay 505 euros. The day I made the reservation (almost 3 weeks before) the employee who was at the reception suggested 100 euro more or less that I had to pay between ultrasound and analytical. Bone a total scam, surely they have seen me Alien and have tried to deceive me with this absurd price. I hope nobody will fall for these prices, be careful. Here I leave the photo. (Original) El día que tenía cita me dijeron que por hacer solo una analitica de intolerancias alimentarias tenia que pagar 505 euro. El día que hize la reserva ( casi 3 semanas antes)la empleada que estaba en la recepción me propuse 100 euro más o menos que tenía que pagar entre ecografía y analítica. Ósea un timo total , seguramente me han visto Extranjero y han intentado de engañarme con este precio absurdo. Espero que nadie va caer en estos precios , cuidados. Aquí dejo la foto.

Very slow services even with private insurance

(Translated by Google) My experience in this Center has been great, I think it is in the place where I least expected to be treated. Very friendly and efficient staff. Apart from the reception there is a guy attentive to each person who you can ask if you are disoriented and it is appreciated. Everything is very clean and in times of covid it is essential. Apart from that, I see Dr. Samitier, who is one of the best traumatologists. I can't ask for more. (Original) Mi experiencia en este Centro ha sido estupenda, creo que es en el sitio donde menos he esperado que me atiendan. El personal muy amable y eficaz. Aparte de la recepción hay un chico atento a cada persona a quien le puedes consultar si vas desorientado y se agradece.Todo está muy limpio y en tiempos de covid es esencial. Aparte de eso me atiendo con el Dr. Samitier que es un traumatólogo de los mejores. Más no puedo pedir.

Not a great experience, doctors are not knowledgeable and try to get rid of you as quickly as possible. Even if you have to pay more, go to other clinics or use the public health system, which even if it's slower, it is way better.

(Translated by Google) For a few months it has been impossible for the nurses at the center to answer calls. They are totally saturated or there is a lack of staff. To be able to get a steering wheel number I have needed 7 calls, 2 of them "have ended" after being more than 15 minutes both times on standby to be able to speak with Dr.'s nurse. In case the phone users are not also users that we want / need to be served? Especially in these times, when we must minimize travel and contacts as much as possible, there should be more speed to answer by phone. (Original) Desde hace unos meses es imposible que las enfermeras del centro atiendan las llamadas. Están totalmente saturadas o hay falta de personal. Para poder conseguir un número de volante he necesitado 7 llamadas, 2 de ellas "se han terminado" después de estar más de 15 minutos las dos veces en espera para poder hablar con la enfermera de la Dra. A caso los usuarios del teléfono no somos también usuarios que queremos/necesitamos ser atendidos? Especialmente en los tiempos que corren, en que debemos minimizar al máximo los desplazamientos y los contactos, debería existir más celeridad para atender por teléfono.

(Translated by Google) Terrible everything. It is to hallucinate. If you come for an emergency forget it, do not come, because even with a scheduled visit the doctors do not have a delay of an average hour and on top of that they will make coffee to extend the wait to 1hr and 20 A mockery of the center (Original) Pésimo todo. Es para alucinar. Si vienes por alguna emergencia olvidalo no vengas, porque aun con visita programada los médicos no tienen un retraso de una hora promedio y encima se van a hacer el café para alargar la espera a 1hr y 20 Una burla de centro

100 euros for pcr test and the result comes 24 hours later when many other sites offer the same test with results within a couple of hours for the same price. Avoid!

(Translated by Google) I have come several times and I have had to wait on ALL of them, in some even more than an hour. Having mutual among other advantages should be not wasting time. Not to mention that it is poorly distributed and signposted, many people are confused about the plant. I have nothing to say about the professionals. (Original) He venido en varias ocasiones y en TODAS he tenido que esperar, en algunas incluso más de una hora. Tener mutua entre otras ventajas debería ser no perder el tiempo. Por no hablar de que está mal distribuido y señalizado, mucha gente se confunde de planta. De los profesionales no tengo nada que decir.

Super unprofessional.

Im not usually someone who leaves reviews but i had to say something. The lack of service and treatment my wife has received during this pregnancy is terrible, We are paying for private insurance and we will go to another medical centre. I would not recommend at all.

(Translated by Google) The doctors are very good, but the administrative staff is a disaster, they have you waiting a long time while they talk to each other, any issue is more important than attending to the patient in front of them (Original) Los médicos son muy buenos, pero el personal administrativo es un desastre, te tienen esperando un montón de tiempo mientras hablan entre ellas, cualquier tema es más importante que atender al paciente que tienen delante

(Translated by Google) Call to make an appointment and they answered me without any problem. The administrative attention is excellent, very friendly and with a very cordial treatment, I have visited with several doctors in the medical center and without any problem, excellent professionals, also the clinical analyzes, the girls are very sweet, the truth is I am very happy 😌 (Original) Llame para pedir cita y me contestaron sin ningún problema. La atención de las administrativas excelente muy amables y con trato muy cordial, me he visitado con varios médicos en el centro médico y sin ningún problema excelentes profesionales, igualmente los análisis clínicos, las chicas son muy dulces, la verdad estoy muy contenta 😌

(Translated by Google) All perfect. (Original) Todo perfecto.

(Translated by Google) Very good treatment and attention. (Original) Muy buen trato y atención.

(Translated by Google) Not recommended for COVID testing. They have charged me € 150 for a PCR and it took 3 days to give me the result. I have realized after that there are many other cheaper sites with results in 24 hours. (Original) No recomendable para pruebas COVID. Me han cobrado 150€ por una PCR y han tardado 3 días para darme el resultado. Me he dado cuenta después de que hay muchos otros sitios más baratos con resultados en 24 horas.

(Translated by Google) The doctors are excellent, but the telephone service is 0. I have been trying to make an appointment all day without success. A ribbon skips and they hang up. (Original) Los medicos excelentes, pero la atención telefónica un 0. Llevo todo el dia intentando pedir hora sin éxito. Salta una cinta y cuelgan.

The staff was very professional and very knowledgeable. Many thanks

(Translated by Google) Bad experience. They gave me a phone appointment a month from now and then they didn't call me. I called and they told me the doctor was only there on Tuesdays and to call the following Tuesday. I called three times and some did not answer until they answered to tell me they would call me. I call back on Wednesday and Thursday again. Nothing. I have made an appointment at another center because the organization is terrible and the concern for the patient is minimal. (Original) Pesima experiencia. Me dieron una cita telefónica a un mes vista y luego no me llamaron. Llame y me dijeron que el medico solo estaba los martes y que llamara el martes siguiente. Llame tres veces y algunas no contestaban hasta que contestaron para decirme que me llamarían. Vuelvo a llamar el miércoles y el jueves otra vez. Nada. He pedido cita en otro centro porque la organización es pésima y la preocupación por el paciente minima.

The phone service messed up my appointments but thanks to Joaquin at the reception finally I could do them all in one day. So most of the stars are for his flexibility and attention to patients. Don’t expect doctors to be super friendly, but the treatment is professional, efficient and you get quite easily a specialist appointment in a very central location in Barcelona. All together the place is recommendable.

This was by far the best clinic I have attended in Barcelona. All of the staff are so helpful and professional. Especially Joachim!! This man deserves a promotion and a pay rise. He is an absolute credit to this facility! Thank you

Dr Lop is a great otorrinologo and easily one of the best doctors I have ever visited.

My experience has been better than other past reviews. The center is new and clean they are organized and the staff are lovely. Very helpful and attentive. I interacted with main reception in -1 and endocrinology department. My doctor was Patricia and she is very good and helpful. Half the staff including the doctor spoke english so they made the visit much easier for me. The only downside is long waiting times to get appointment and tests, but it is normal for a public health system with insurance holders

I always receive excellent care at the Aribau clinic. Dr. Dolores Sanchez Corretger is a magician when it comes to all things related to orthopedia and rehabilitation. I often refer my friends to her and she never lets us down. The counter staff are very helpful and patient with my terrible Spanish. The radiology staff are very kind and are careful when they move you during an Xray. They are also very prompt. The only thing I would say to improve is the online appointment system. Often, I find the doctors I am referred to are not showing up under their specialty, e.g., Dr. Diez at the Aribau Clinic for Family Medicine. I wanted to make an appointment but they did not have him on the list. Otherwise, I think Quironsalud's system is brilliant. I am an Adeslas patient and always receive the best care here. Thank you to all. your staff. And your facility is very clean and bright and welcoming.

I was truly amazed by the extremely quick & very professional call that I received today (Sunday) after requesting an appointment for tomorrow 👍🏻 Thank you very much for your great customer service 🙏🏻

Dr. Caparros is professional, extremely good at his job, knowledgeable, and a very kind person.

I have been there for physiotherapy and it was not satisfying at all. They didn't care about me and didn't do the right treatment and the last time I went the intern physiotherapist made my pain worse so finally I have changed my center. Maybe better to have someone as a supervisor who can manage everything well ! Thanks

(Translated by Google) Odontology? I did not like anything! He does not inspire me any confidence. No comment! (Original) Odontología? No me gustó nada! A mi no me inspira ninguna confianza. Sin comentarios!

(Translated by Google) I have come to the center twice to do rehabilitation, one x the ribbon and now x recover a broken fibula, on both occasions the magnificent astat treatment x part of the professionals, and injuries are already forgotten. I hope I don't break anything else, but if you happen again I know I would be in the best hands here. The physios are top (Original) He vingut al centre en dos ocasions a fer rehabilitació, una x la cintilla i ara x recuperar una trencada de peroné, en les dos ocasions el tracte a astat magnific x part del profesionals, i les lesions ja estan oblidades. Espero no trencarme res mes, pero si tornes a passar se q aqui estaria en les millors mans. Els fisios, son top

(Translated by Google) Wonderful the Argentine sexologist. I highly recommend him to talk about soccer. But I do not recommend it for recommendations or to advise palliative methods. I don't know, it seemed not very serious, especially when he speaks. bla bla bla. (Original) Maravilloso el sexólogo argentino. Lo recomiendo mucho para hablar de fútbol. Pero no lo recomiendo para que de recomendaciones ni que aconseje métodos paliativos. No se, me pareció poco serio, sobre todo cuando habla. bla bla bla.

(Translated by Google) I really liked the professionalism and speed with which they have treated me in this center, but in these times, I have had X-rays and resonance, plasma infiltration, super good and fast, the treatment in both was very correct, in the established schedule and without any problem. The traumatologist Dr. Fernández who has treated me for my sprain and that after 3 infiltrations in my ankle, I have been able to recover, The rehabilitation Dr. Zeballos who is treating me, and who has treated me super well, I must say that they are very good professionals that I highly recommend. Also in the rehabilitation center all the physiotherapists who work in the morning deserve a 10, and especially to Pili, Aleix who have made me able to have mobility in my leg and foot! Thanks guys!! (Original) Me ha gustado mucho la profesionalidad y rapidez con que me han atendido en este centro, mas en estos tiempos que corren, me han hecho radiografía y resonancia, infiltración de plasma, super bien y rápido, el trato en ambos fue muy correcto, en el horario establecido y sin ningún problema. El traumatólogo Dr. Fernández que me ha tratado de mi esguince y que después de 3 infiltraciones en mi tobillo, he podido recuperarme, La Dr. Zeballos de rehabilitación que me esta tratando, y que me ha atendido super bien, Debo decir que son profesionales muy buenos que recomiendo abiertamente. También en el centro de rehabilitación todos los fisioterapitas que trabajan por la mañana merecen un 10, y especialmente a Pili, Aleix que me han hecho poder tener movilidad en mi pierna y pie! Gracias chicos!!

Llevo utilizando los servicios de rehabilitación 5 meses debido a una lesión de hombro . Desde el primer momento todo el equipo de la mañana a estado atentos a las necesidades y evolución de la lesión en particular Jordy y Pili .

(Translated by Google) I have used the services of trauma, rehabilitation, dermatology and radiology. Excellent treatment and efficiency. I am currently in rehabilitation where I undergo an operation. The morning team, l’Aleix, l’Andrea, Jordi, la Pili, la Montse, work in coordination and are attentive to the needs of each one. The rehabilitation doctor Dr Font supervises the progress giving you peace of mind and security. (Original) He utilizado lis servicios de traumatologia, rehabilitación, dermatologia y radiologia. Trato excelente y eficacia. Actualmente estoy en rehabilitación en donde me trato una operación.El equipo de las mañanas, l’Aleix , l’Andrea, el Jordi , la Pili , la Montse , trabajan coordinados y estan atentos a las necesidades de cada uno. El Dr Font médico rehabilitador supervisa los progresos dándote tranquilidad y seguridad.

(Translated by Google) The girls of the wonderful and empathetic analytics (Original) Las chicas de las analíticas maravillosas y empaticas

(Translated by Google) Andreita deserves a special mention for being kind and friendly (!). (Original) Andreita se merece una mención especial por amable y simpática (!).

(Translated by Google) Very bad experience with Dr. Pictures. Don't come back (Original) Molt mala experiencia amb la dra. Cuadros. No tornare

(Translated by Google) You wait very long ... you have an appointment and they give you a consultation after 45 min ... first and last time I come (Original) Esperas muy largas... tienes cita y te pasan consulta después de 45 min.... primera y última vez que vengo

(Translated by Google) Fatal, fatal, fatal, a very beautiful place but a disastrous service. I had a test canceled in early April due to the pandemic. They called me that it was postponed, nobody told me more. At the beginning of August I ask for an hour for digestive, they give me for September 23, they call me to postpone it to the 30th at the time they decide. I go today and after an hour and a half of waiting I leave. A shame!!! (Original) Fatal, fatal, fatal, un local muy bonito pero un servicio nefasto. Tenia una prueba cancelada a primeros de abril por la pandemia. Me llamaron que quedaba aplazada , nadie me dijo mas. A primeros de agosto pido hora para digestivo, me dan para el 23 de septiembre, me llaman para aplazarla al dia 30 en el horario que deciden., Voy hoy y tras hora y media de espera me marcho. Una vergüenza!!!

(Translated by Google) We are a few who have noticed that the service of the old QMS is going bad. You have forgotten that patients have been paying (quite a bit too). It seems that when we come to visit us they are sparing our lives. Not to mention the three musketeers on floor zero. (Original) Somos unas cuantas que hemos notado que el servicio del antiguo QMS va fatal. Se han olvidado ustedes que los pacientes venimos pagando (bastante además). Parece que cuando venimos a visitarnos nos estén perdonando la vida. Por no hablar de las tres mosqueteras de la planta zero.

(Translated by Google) Really a disaster (Original) Realment un desastre

(Translated by Google) Today I went to the emergency room, there was a man and I, waiting to be attended to, it is incredible to see groups of staff talking, and when they finally attend you, they do not even look at your face, they look like automatons and with an impressive reluctance !! What a terrible care for the sick, that seems anything but a medical center! Very disappointed!!! The director of the center would have to better choose the personnel he hires !! (Original) Hoy he ido de urgencencias,había un señor y yo, esperando que nos atendiesen,es increíble ver grupos del personal hablando, y cuando por fin te atienden, ni te miran a la cara, parecen autómatas y con una desgana impresionante!! Que malísima atención al enfermo, aquello parece todo menos un centro médico!! Muy decepcionada!!! El director del centro tendría que elegir mejor el personal que contrata!!

(Translated by Google) I have made a telephone appointment 3 times and the doctor has not called me. It is for a facial issue so in these times the appointment can only be by phone ... and that on one of the occasions they took the appointment for me. On the other hand, although according to the answering machine and the web information they answer by phone from 8 a.m., until 9 a.m. nobody picks up the phone (that's if you're lucky ...)! A disaster attention! (Original) He pedido cita telefónica 3 veces y el médico no me ha llamado. Es para un tema facial así que en estos tiempos la cita sólo puede ser telefónica... y eso que en una de las ocasiones me tomaron ellos la cita. Por otra parte, aunque según el contestador y la información web atienden teléfonicamente a partir de las 8h, hasta las 9h nadie coge el teléfono (eso si tienes suerte...)! Un desastre la atención!

(Translated by Google) On the new floor 0, it was a shame. When bad information arrived from where the query was, we had the time. After 1h, ask what door it was, since it did not put a name or specialty on them. And very angry she told me that it was not possible! I complained about 1 hour late. And then he just told me that it was on another floor, so I had to go door-to-door until I found it. And there was the doctor, alone and without patients (Original) En la nueva planta 0,fue de pena.😭😭😭 Al llegar mala información de donde estaba la consulta que teniamos la hora. Después de 1h,pregunte en que puerta era ,ya que no ponía ni nombre ,ni especialidad en ellas. Y muy enfadada me dijo que no era posible! Me quejé de 1hora de retraso. Y entonces me dijo solo que era en otra planta.por lo que tuve que picar puerta por puerta hasta encontrarla. Y allí estaba el médico,solo y sin pacientes

(Translated by Google) The efficiency of this place is something that should improve ASAP. Even with an appointment already scheduled, I had to wait 50 minutes to be seen (Original) La eficiencia de este lugar es algo que deberían mejorar lo antes posible. Aun con cita ya programada, tuve que que esperar 50 minutos para que me atiendan

(Translated by Google) I took my daughter with symptoms of shortness of breath, and the doctor diagnosed with reflux, he didn't know what he was doing. (Original) levei minha filha com sintomas de falta de ar, e o médico diaginosticou com reflux, não sabia o que estava fazendo.

(Translated by Google) I have been waiting for more than 15 days for the answer to a call for a VERY URGENT matter (already known to them and discussed with the corresponding specialist). It's a shame, they say they return calls and no one has called me, even having insisted several times. When you finally get them to attend to you, they say that "they give you the nurse" and then they hang up. And it is impossible to contact them again. It is a shame. Of course I am not going to go or call again and I will look for a way to put a claim in conditions. (Original) Sigo esperando todavía desde hace más de 15 días la respuesta a una llamada por un asunto de carácter MUY URGENTE (ya sabido por ellos y hablado tema con el especialista correspondiente). Es una vergüenza, dicen que devuelven las llamadas y no me ha llamado nadie, aun habiendo insistido varias veces. Cuando consigues finalmente que te atiendan, dicen que "te pasan con la enfermera" y al minuto cuelgan. Y ya es imposible volver a contactar con ellos. Es una vergüenza. Por supuesto que no voy a ir ni llamar más y ya buscare la manera de poner una reclamación en condiciones.