My engagement ring is broken after 5 months. Appears that they did not glue it well after cutting it for my size. When complaining they told me it is because of using it without even asking when we bought it or how much does it cost. They told me they do not offer a guarantee for jewelery and that I could send it to Barcelona so they can take a look and tell me how much I have to pay. Of course I would have to pay for the transport also. We thought we are buying a quality jewel but seems they cannot even glue well a ring and they have impolite staff which cannot solution any problem. I sincerely do not recommend it and we will never shop again from Rabat.

Went to repair a breitling watch. All went fine until some east european lady starts asking me about my residence card. While she already had my passport. she’s not allowed to do that. This place is racist and I am never buying a breitling again. Avoid this place.

Truly disappointing to be considered an AD. I came in a few months ago having a look at Tudor already with a specific model I was interested in. Came in and got led to the upper floor where they have their Tudor showcase. Got seated down and made to wait 30 minutes for someone to speak to me and my partner. Nothing offered during that time and the shop was not even busy. Once I finally got to speak to the sales person she was not sure of the model and even claimed it did not exist. I had to show her the tudor website and reference number which she checked but somehow could not understand. She just said it was not available. She gave me her whatsapp number and preceded us out of the shop without even offering us anything (I was keen to look at other watches but seemed like she just had different priorities) She then sent me a message on whatsapp later that evening asking me for the reference once again. I sent it to her and she said she would check with her manager/team the next day. She sends me a voice note with loud music in the background which made her message barely understandable and basically says it's not available and to send her a message in a few days or weeks. (Can't understand why I would have to be the one to follow up for a Tudor. Normally in other AD's they update you based on your requests) Anyways, I send her a message a month later and once again she asks for the reference number. Again I send it complete with the website link and she never replied. Shameful to be called a proper AD with no knowledge of customer service. Only reason I wanted to come here in the first place is because my regular AD doesn't carry Tudor but now I know never to return.

Bad customer service. Yeah I can't reply to this message below me but you guys have been ignored my emails, calls and WhatsApps for 6 month's. I would like to change the wording instead of bad customer service a more accurate description is horrible customer service. Don't trust these people.

Had really bad experience. My engagement ring is from this store and is second time I lost diamond . I brought same ring to other store and they told that is a fabric cause . Not even not to mention that the manager was really rude and big helpful at all.

Had an initial chat with a sales person called Sergei or Sergy, was cordial and somewhat helpful on a watch I was looking for and was asked to come back later in the evening on the hope that it may be available. Came back in the evening and was told "maybe tomorrow". Come tomorrow and entered the shop again with Sergei ignoring me. Wasted time and energy on a stuck up store and salespeople, would highly recommend folks steer clear away from doing any business with this company. Union Suiza on the other hand were helpful and even offered to call on the arrival of the model I wanted.

(Translated by Google) An unbeatable treatment, we were treated with the best possible education, so it's a pleasure to go shopping (Original) Un trato inmejorable, nos atendieron de la mejor educación posible, así da gusto ir a comprar

(Translated by Google) I treat as usual exquisite. (Original) Trato como de costumbre exquisito.

(Translated by Google) Exquisite deal (Original) Exquisito trato

I am a serious watch collector and enthusiast. I was followed around the store like I was about to steal something by and old man sales assistant. All while wearing a €5000 watch and then basically asked to leave. I will never shop here and never recommend it to my friends. Now I will go buy my new Tudor watch somewhere else. Adios

(Translated by Google) TERRIBLE attention, treatment and experience. We went with the intention of buying our wedding rings and we decided not to because of the bad treatment they gave us. First, when they entered they saw us young and it is clear that they have not taken us seriously. When we sat down, they only took out a few rings, it seemed to bother the lady who attended us to ask about each model, she has taken away the illusion and told us what she wanted by commenting on one of the rings that "was very thin and was leaving to break "Who wants to buy in a jewelry store where they tell you that the quality is bad ??? Not to mention inappropriate comments like "this is for life eh" and "you're too skinny those fingers are too thin". It was not until the clerk saw my Cartier jewelry that she treated us most ... well, embarrassing. A bad taste in the mouth, we definitely will not buy here, and apparently and the other comments, the quality of the rings does not give much to talk about. We will not waste our time and money on RABAT. (Original) TERRIBLE atención, trato y experiencia. Ibamos con la intención de comprar nuestras alianzas de boda y decidimos no hacerlo por el mal trato que nos dieron. Primero, al entrar nos vieron jóvenes y se ve que no nos han tomado en serio. Al sentarnos, solo sacaron unos cuantos anillos, parecia molestarle a la señora que nos atendió que preguntaramos sobre cada modelo, nos ha quitado la ilusión y nos contó lo que quizo haciendo un comentario sobre uno de los anillos que "era muy delgadito y se iba a romper" Quien quiere comprar en una joyeria donde te dicen que la calidad es mala??? Sin mencionar los comentarios inapropiados como "esto es para toda la vida eh" y "tu estas muy delgadito esos dedos son demasiado delgados". No fue hasta que la dependienta vio mis joyas Cartier que nos trato con mas agrado... en fin, vergonzoso. Un mal sabor de boca, definitivamente no compraremos aquí, y por lo visto y los demás comentarios, la calidad de los anillos tampoco da mucho de que hablar. No perderemos nuestro tiempo y dinero en RABAT.

Not easy to get inside :) Entrance is confusing a little bit, the doors are remote controlled from the inside and you can't open it. But seriously speaking not a bad jewelry shop though. Bought watch there. Stuff is friendly and qualified (at least know a lot about watches), offered a coffee and champagne. The price was also very nice. It was a good experience in general.

(Translated by Google) Excellent attention, people who give pleasure to the treatment and a lot of professionalism, I recommend it to everyone. (Original) Excelente atención.personas que da gusto el trato.y mucha profesionalidad.lo recomiendo a todos.

My friend and I visited Barcelona last weekend, and we had an atrocious experience at this particular AD. We were interested in seeing some Rolex and Vacheron Constantin watches, but the employee refused to show us any and treated us poorly, despite our polite demeanor and well-dressed appearance. It's important for Rolex that ADs treat potential customers well and present them with desired pieces when possible. This particular AD didn't seem to care at all. I recommend avoiding them and going to other ADs in Barcelona for a better experience!

(Translated by Google) Terrible attention They serve you better in a deli. On the delivery note and sign they gave me, the VAT discount or final price of my rings was not broken down. What was the surprise? Pay more than what was agreed verbally. And the commercial on duty, coincidentally is not! Dozens of dependents rotating to end customer confusion. The price of the computer marks one, the price of the other sample and the price of the sticker where the other rings arrive. Super serious everything! Ladies and gentlemen of RABAT, I sell properties and in the landmarks I put the same sale price as advertising, sign and then sign before a notary. Be more serious and break down from the beginning. Do not play with the illusion of people. Finally, the quality of the rings is to be verified, as I have read the review of another user, who, if not satisfactory, will hear me not in person, but from court. Nothing recommended! P.S. Save the property response, regretting everything and that I have an email at my disposal. Thank you! (Original) Atención pésima. Te atienden mejor en una charcutería. En el albarán de la paga y señal que me dieron, no iba desglosado el descuento de iva ni precio final de mis anillos. Cual fue la sorpresa? Pagar mas de lo que se pactó verbalmente. Y el comercial de turno, casualmente no esta! Decenas de dependientes/as rotando para acabar en la confusión de cliente. El precio del ordenador marca uno, el precio de la muestra otro y el de la pegatina donde llegan los anillos otro. Super serio todo! Senoritos y señoritas de RABAT, yo vendo propiedades y en las arras pongo el mismo precio de venta que la publicidad, señal y luego firma ante notario. Sean mas serios y desglosen desde el principio. No jueguen con la ilusión de la gente. Por último, la calidad de los anillos esta por comprobar, tal como he leído la reseña de otro usuario, que de tampoco ser satisfactorio, me van a oir no en persona, sino desde juzgados. Nada recomendable! PD. Ahórrense la respuesta de propiedad, lamentando mucho todo y que tengo un mail a mi disposición. Gracias!

I came here looking to purchase a Rolex watch and the woman that attended to me was so rude and dismissive. Here’s how the conversation went: “Hi, I’m interested in purchasing a Rolex Explorer.” “No.” “Yeah, I figured you probably don’t have any in stock. Can you put me down on the waitlist?” “No. We don’t have a waitlist.” “Okay, so when should I check back?” “Whenever you want.” “Okay… thanks?” “Bye.” Can’t believe how rude someone can be when I’m literally just trying to give them my money. Needless to say I won’t be coming back here ever again.

when you want to make a gift in this jewelry you always find something special, highly highly recommended

We've been in Barcelona 2 month ago for the first time having vacation there. A friend gave us a recommendation to this shop and we visited it straight on the first day. Plenty of nice luxury watches... many different brands and really nice and helpful staff, (especially Jaume). I found straight four watches I felt in love with... Perfect! Visited the shop a second time a few day's later and purchased two. Thank you again for your support. It made our trip to Barcelona even more unforgettable...We're more as happy! Take care and thank you again!

(Translated by Google) My partner and I were since they had spoken very well to us about the jewelry store in Paseo de Gracia, 59 but the attention from a worker, an elderly woman (about 60 years old) with a very unfriendly blonde hair, did not want to give us information about the products we request from you. He said, without looking at the computer that there was no stock of anything. The treatment has been very contemptuous, as it has risen, it has left and later brought us a colleague of his to attend us, Joaquín Vega, an excellent professional who has given us references and has brought us the stock that the lady supposedly said there was not. With Joaquín we are delighted, unfortunately the first impression with the lady has been disastrous. (Original) Fuimos mi pareja y yo ya que nos habían hablado muy bien de la joyería de Paseo de Gracia, 59 pero la atención por parte de una trabajadora, señora mayor (aprox 60 años) de media melena rubia muy antipática no ha querido darnos información sobre los productos que le solicitamos. Decia, sin mirar en el ordenador que no había stock de nada. El trato ha sido muy despectivo, tal cual se ha levantado se ha marchado y a posteriori nos trajo a un compañero suyo para que nos atendiera, Joaquín Vega, un profesional excelente que nos ha dado referencias y nos ha traído el stock que supuestamente decia la señora que no había. Con Joaquín estamos encantados, desgraciadamente la primera impresión con la señora ha sido nefasta.

(Translated by Google) We left very satisfied with the work and the treatment, especially the person who attended us, I'm sorry I don't know the name, he's the only boy who wears a bow tie, very professional who attended us magnificently, we will continue shopping in Rabat without a doubt !! (Original) Salimos muy satisfechos con el trabajo y el trato, en especial d la persona q nos atendió, q m disculpe q no se el nombre, es el único chico q lleva pajarita, muy profesional q nos atendió magníficamente, seguiremos comprando en Rabat sin duda!!

Great service and wide selection of watches and jewelry. I’ve been a customer there since 2018 and have been advised by Jimmy who’s level of service and dedication is unbeatable. Jimmy is extremely knowledgeable on watches and jewelry, and he makes it hard to buy in any other place due to the level of service he provides. Thanks Jimmy and team Rabat. 👍

(Translated by Google) Very disappointed with this jewelry they told me a price of € 40 for a link for a tagheuer link I needed 3 total € 120 and a very kind girl told me that she would fix the price. So accept ... when I went to look for it they asked me € 180 with the excuse that they had to order 2 new ones from the factory and these cost € 60 each, so why give me a price and then change it. Conclusion ... the more money they have, the more they want and they do not care to deceive customers in that way, it really is very sad that these things happen in these types of establishments (Original) Muy decepcionado con esta joyería me dijeron un precio de 40€ por un eslabón para un tagheuer link me hacían falta 3 total 120€ y una chica muy amable me dijo que me arreglaría el precio. Entonces acepte...cuando fuy a buscarlo me pedían 180€ con la excusa de que habían tenido que pedir a fábrica 2 nuevos y estos costaban 60€ cada uno, entonces por qué me das un precio y luego lo cambiás. Conclusión...cuánto más dinero tienen más quieren y les da igual engañar a los clientes de esa manera, de verdad que muy triste que ocurran estas cosas en este tipo de establecimientos

(Translated by Google) Spectacular space with exquisite treatment by everyone, highly recommended. (Original) Espectacular espacio con esquisito trato por parte de todos, muy recomendable.

(Translated by Google) Excellent treatment and very close (Original) Trato excelente y muy cercano

(Translated by Google) A great deal, you can't ask for more, the customer service and the product they have unbeatable. (Original) Un trato estupendo, no se puede pedir más, la atención al cliente y el producto que tienen inmejorable.

The top jewelry and watch retailer in the city. The Passeig de Gracia location has an unbelievable watch selection, and lots of amazing jewelry. Staff was friendly and helpful when we got some jewelry repair done there.

The best place in Barcelona if you want to buy a luxury watch or jewels. The service is excellent and good discounts are applied!

I like very much this prestigious place.

Store is terrible the response to negative reviews is all the same contact them offline and nothing will be done bought a few watches here when business for them was slower and now the world has changed and they don’t remember their customers from 5 years ago the world will change and the customers won’t return…please send me a the blanket response to contact you via WhatsApp we all know it goes no where

A fantastic experience. Thank you very much to Ana for your excellent professional service.

Fantastic! The service is next level - this store is really amazing! Special thanks to Sergi Bofill and to (I think his name is Christian / Kristian , he just started a few days ago). Guys, you are doing an incredible job and you really understand how to make customers happy! Thanks!

The staff here is nice, the store is very quaint and well designed. They carry some very nice timepieces and you might get lucky with a good one!

Was at Barcelona for a vacation, Rabat has a nice collection of watches. Was offered sharing by Sergio, 子翔 and was deeply impressed by his friendliness, knowledge and professionalism. Do check the store out for many nice time pieces.

Fantastic service and a huge range of jewelry and watches. The service I experienced at Rabat was second to none. Svetlana is very knowledgeable, she took a lot of time with us and is very friendly. In general all the staff were polite. From all my experiences, i would say that it is one of the best Rolex ADs i have been to, and they have a very big range of other watch brands, as well as some beautiful jewellery that they design themselves at very fair prices.

Incredible place to find that perfect something for that special someone! Always a fantastic experience, with world class service!

I bought my Rolex yacht master rose gold chocolate dial, i really like the service. I am looking forward to buy more watches in the future. Thanks Rabat to make this possible...

Wow! A watch lovers dream of a store. An incredible assortment of watches from the best manufacturers including exotic specialty brands and production which are rarely available to see and handle in person.

The staff were very kind, i wanted to change my watches' strap, they had a good selection and did the job on the spot !

Nice shop and good service! Many interesting jewelry and watches…

Have been a go to store since my brother recommended Rabat to me last year. As always, popular models might not be available. But the staff are very friendly and happy to guide you through the process of obtaining the dream pieces. Special shout-out to Ruiman and team for the great service from the presale process to the purchase. Look forward to my next visit :)

One the best watch store that I have seen !!! Great store building, great attention, and they have many watch brands, more of them hi end. If you really want to enjoy to buy a new watch I do recommend this place, 100%!!!!

My experience here was amazing. Ruiman Xu and the tiger staff member were very nice and helpful. I could make this review about the great price but the price is the price. What makes this place special is the people. From what I gathered it is a family owned jewelry store. They have done a phenomenal job at hiring the right people. The service is amazing. We walked in not expecting anything on a Thursday near closing time. Ruiman attended us and took care of us past 8pm their closing time. She left such an impression. We left the store, continued on with our travels when in Paris we opted to change our flights to have the ability to come back to the store and make our purchases. Our return to the store started with an email requesting an appointment. The appointment was set, we communicated via what's app and the excitement began. Our visit was better than the first. The cocktails were amazing. The people were great. And they have gained a customer for life. All my next watch purchases will be from Rabat. We bought two watches, an Omega, a Tudor and two earrings, one with a small diamond (which we received a certificate for) and a solid gold one.

I read some negative reviews but anyhow I went there - twice! And the feeling that you got from the place is that they are going to give you their watches for free! ‏Unprofessional attitude and service. So if there is an alternative place, please go!

I have acquired a luxury timepiece kn the Barcelona boutique. Personal is exremely nice and competent, the service is stunning. What an honor to had a chance to buy at such a great Store.

A great selection of jewellery and brands. The service was attentive and accommodating. It was my first visit there and I will definitely come back in the future.

(Translated by Google) Good treatment, variety of jewelry in general and all prices. You could apply that of "Against more sugar sweeter". (Original) Buen trato, variedad de joyas en general y de todos los precios. Se podría aplicar aquello de " Contra mas azucar mas dulce ".

I was on vacation in Barcelona. I just entered Rabat to look at the watches. But I ended up buying my dream watch from the most kind, helpful and polite seller, Ting Liu. She made sure we were completely satisfied with the purchase before we left the store and even tested the watch for me to be sure, it was running absolutely perfect. Shopping at Rabat was a wonderful and unforgettable experience. The ideal place to buy a timepiece. Thank you, Ting Liu!

(Translated by Google) His best jewel, his deal (Original) Su mejor joya, su trato

(Translated by Google) An exquisite treatment. Pere is a great professional who explains what you really need. An 11 out of 10. Thanks Pere. (Original) Un trato exquisito. Pere es un gran profesional que explica lo que realmente necesitas. Un 11 sobre 10. Gracias Pere.

(Translated by Google) Without a doubt a success, very good service. (Original) Sin duda un acierto, muy buena atención.

(Translated by Google) This is when you see that social differences are insulting (Original) Aqui es quan veus que les diferencies socials son insultants

(Translated by Google) It is always a pleasure to come and see the news they have, perfect attention. One of the leading jewelers in Barcelona (Original) Sempre és un plaer venir a veure les novetats que tenen, atenció perfecte. Una de les joieries de referència a Barcelona

(Translated by Google) Perfect. Very professional Ms. who attended to us. Even if they can find good prices. (Original) Perfecta. Molt profesional la srta. que ens va atendre. Hasta si poden trobar bons preus.

(Translated by Google) Great, and the best staff, an experience worth vibrating (Original) Genial, y el personal de lo mejor, una experiencia que vale la pena vibir

(Translated by Google) First class service. Be careful not to go out buying an extra piece each time you visit. (Original) Atención de primera. Vigilar no salir comprando alguna pieza de más cada vez que se visita.

👍🏻

(Translated by Google) Very unhappy. You are interested in a Rolex and they put you on a supposed waiting list in which several months have already passed and they never call you to buy them. (Original) Muy descontento. Te interesas en un Rolex y te apuntan en una supuesta lista de espera en la que ya han transcurrido varios meses y no te llaman nunca para comprarlos.

(Translated by Google) Very good attention (Original) Muy buena atención

(Translated by Google) I made the purchase online. They treated me very well and very quickly, they helped me with the size and they sent me the order immediately. The jewel is precious. Your creations are wonderful and the customer service is 10. Thank you very much! (Original) Hice la compra por internet. Me atendieron muy bien y muy rápido, me ayudaron con la talla y me mandaron el pedido en seguida. La joya es preciosa. Sus creaciones son maravillosas y la atención al cliente es de 10. ¡Muchas gracias!

Great service

a wide range of watches in the center of Barcelona

Super

One of the most impressive and beautiful special building in Barcelona

Awesome place really a watch lovers paradise...

Great location, very nice staff, when they did not have the watch model I wanted, they brought it for me from Valencia in 1.5 days.

Very classy jewelery in the heart of Barcelona, nice staff and very helpful.

Beautiful showroom and professional service! Had a watch strap I needed resizing and they helped me without a fuss.

(Translated by Google) Very good, as always. (Original) Molt be, com sempre.

(Translated by Google) Many thanks!!!! 😊 (Original) Muchísimas gracias!!!! 😊

(Translated by Google) Good watches (Original) Buenos relojes

(Translated by Google) Visiting Rabat Jewelry is a pleasure mainly because of its location, next to Casa Milá (La Pedrera) and the Casa Codina building, of great beauty where it is located, I mainly highlight the personalized attention of the professionals who attend you in the jewelry workshop and technical service⭐️ (Original) Visitar la Joyeria Rabat es un placer principalmente por su enclave, junto a la Casa Milá ( La Pedrera) y el edificio Casa Codina, de gran belleza donde está situada, destaco principalmente la atención personalizada de los profesionales que te atienden en el taller de joyería y servicio técnico⭐️

High skilled professionals. Wide range of watches and jewelry. Recommend

(Translated by Google) Excellent treatment (Original) Trato excelente

Nice quality products. Wide range of jewellery and watches. FIVE STAR service and customer care. Highly recommended Trustworthy jewellers with great customer service based in central Barcelona.

(Translated by Google) My partner bought me the engagement ring and now we have bought the rings for our wedding. We could not be happier with the choice and with the good treatment received from Gloria de RABAT. Without a doubt, when we have to make a special gift we will return! (Original) Mi pareja me compró el anillo de compromiso y ahora hemos comprado los anillos para nuestra boda. No podemos estar más contentos con la elección y con el buen trato recibido por parte de Gloria de RABAT. Sin duda, cuando tengamos que hacer un regalo especial volveremos!

(Translated by Google) Thank you Carol for your attention. A hug (Original) Gracias Carol por tu atención. Un fuerte abrazo

(Translated by Google) Great customer support (Original) Gran atención al cliente

(Translated by Google) For the treatment received it is exceptional ... Upon entering you are super attentive and on top we have been fortunate to meet Esteve Rabat who treated us very well with kindness and professionalism without a doubt for us will be our jewelry for life (Original) Por el trato recibido es excepcional... Nada más entrar estan súper atentos y encima hemos tenido la suerte de conocer Esteve Rabat quien nos trato muy bien con amabilidad y profesionalidad sin duda para nosotros será nuestra joyería de por vida

(Translated by Google) The best jewelry in BCN (Original) La mejor joyeria de BCN

(Translated by Google) The anticipation is extraordinary! (Original) La antecion es extraordinaria!

(Translated by Google) The best in Barcelona (Original) La mejor de Barcelona

(Translated by Google) They have an exquisite customer service, I have bought several watches already and always with exceptional treatment, I will continue to buy more jewelry without a doubt. (Original) Tienen un servicio exquisito con el cliente,yo he comprado varios relojes ya y siempre con un trato excepcional,seguiré comprando más joyas sin duda.

(Translated by Google) Multi-brand watch and jewelry store. Luxury service. Rolex, Zenith, Hublot, Ulisse Nardin, etc. (Original) Мультибрендовый часовой и ювелирный магазин. Сервис класса люкс. Rolex, Zenith, Hublot, Ulisse Nardin, etc.

(Translated by Google) Customer service 10 and the rest 10 (Original) La atención a los clientes 10 y lo demás 10

By far my favorite watch store in the world.

(Translated by Google) A lovely place, both the shop and the staff (Original) Un lugar encantador, tanto la tienda como el personal