Smiley's Pizza Profis Hamburg Bergedorf image

Smiley's Pizza Profis Hamburg Bergedorf

Restaurant Pizza restaurant Italian restaurant American restaurant Pizza delivery service Lunch restaurant Bistro European restaurant

One of the Worst Reviewed Pizza restaurants in Hamburg


Address

Alte Holstenstraße 15, 21031 Hamburg, Germany

Website

www.smileys.de

Contact

+49 40 751150303

Price rating

$$ $$

Rating on Google Maps

2.50 (454 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11 am to 11:30 pm
  • Thursday: 11 am to 11:30 pm
  • Friday: 11 am to 12 pm
  • Saturday: 11 am to 12 pm
  • Sunday: 11 am to 11:30 pm
  • Monday: 11 am to 11:30 pm
  • Tuesday: 11 am to 11:30 pm

Featured Reviews


Frequently mentioned in reviews: pizza (14) Pizza (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 M O. 1 year ago on Google
    Zum wiederholten Mal über 2 Stunden auf die Pizza gewartet und dann noch kalt geliefert. Von der Dame am Telefon wird man nur frech angelogen. Die erzählt einem am Telefon die Pizza sei schon unterwegs und unmittelbar vorm Kunden und wir haben noch eine weitere Stunde gewartet. Werde nie wieder bei diesem Lachverein bestellen. Schade das man keine 0 Sterne geben kann. (Translated by Google) Waited over 2 hours for the pizza and it was delivered cold. The lady on the phone just lied to you. She tells you on the phone that the pizza is already on the way and right in front of the customer and we waited another hour. Will never order from this laugh club again. Too bad you can't give 0 stars.
    6 people found this review helpful 👍

  • 5/5 Dank H. 2 years ago on Google • 18 reviews
    Smiley's Pizza i love it!!!!!!!!

  • 1/5 Patricia E. 1 year ago on Google
    (Translated by Google) We have now been waiting for our order for over 1.5 hours, which is actually made only a 10-minute walk from us. After asking the second time why we were given the wrong information (pizza was on the way), they hung up. The current employee on the phone and who else is involved in the poor service is absolutely no asset to the company. (Original) Nun warten wir bereits seit über 1,5 Stunden auf unsere Bestellung, die eigentlich nur 10 Minuten zu Fuß von uns entfernt hergestellt wird. Nach dem zweiten Mal Nachfragen, weshalb man uns denn ne falsche Info gibt (Pizza sei unterwegs), wurde aufgelegt. Die aktuelle Mitarbeiterin am Telefon und wer noch am schlechten Service beteiligt ist, ist absolut kein Gewinn für das Unternehmen.
    2 people found this review helpful 👍

  • 1/5 simone c. 6 months ago on Google • 10 reviews
    Ordered pizza for a total of over 70 euros. Only one person opens their mouth and tells it like it really is (a shame). Pizza Salami without the fried onions paid for, and almost all of the salami slices are crispy and crumble and fall off the pizza. The bit of dry, solid cheese underneath is almost cold and doesn't hold a single slice of salami on the sticky, tasteless base. Tomato sauce? I have to laugh, with a little imagination I can see a drop. Incredibly bad. On a positive note, I would like to say that I was offered a new pizza and the service on the phone was polite. Understandably, I declined the pizza. Then I sit alone at the meal and it won't be any different, since according to the statement there is no cheese on the salami pizza 😉 I advise against it, and for me personally. I will never order here again!!!

  • 1/5 Lovlesh V. 2 years ago on Google • 4 reviews
    I request personally to everyone, don't order pizza or anything to smileys. Very bad quality and delivery very late . Today I wait 2 hours to get one pizza .and when it arrives it was very cold.
    1 person found this review helpful 👍

  • 5/5 Dragan T. 2 years ago on Google • 5 reviews
    Top

  • 5/5 Jackie C. 4 years ago on Google • 4 reviews
    Top!

  • 2/5 XYZ 4 months ago on Google • 4 reviews
    Ordered from Lieferando. We ordered two burgers that had a raw bun! We wanted to believe it was cheese, but it wasn't...

  • 5/5 Secret G. 4 years ago on Google
    Top

  • 4/5 Der D. 1 year ago on Google
    Eher zum mitnehmen gedacht, also wenn man seine Pizza gerne Vorort essen möchte, dann sollte man woanders hin. Aber von der Qualität der Speisen kann man nur Abzüge machen, wenn man bestimmte Dinge nicht mag. Zum Beispiel, wenn man eher einen bestimmte Teig Art mag oder eine eher süßere Tomatensoße mag. (Translated by Google) Rather intended for take away, so if you want to eat your pizza on the spot, then you should go elsewhere. But you can only deduct the quality of the food if you don't like certain things. For example, if you prefer a certain type of dough or prefer a sweeter tomato sauce.

  • 1/5 Olly B. 5 months ago on Google • 2 reviews
    I'm stupid that I ordered here a third time in the hope that it would be better. This is by far the worst smileys in Hamburg. HANDS OFF! Always long delivery times and the pizza ALWAYS cold and soggy. But this time the crowning glory... A salami pizza with minimal cheese. And then you should also pay a delivery surcharge for such rubbish? You're not doing the franchise justice. Unfortunately…. Never there again….
    2 people found this review helpful 👍

  • 4/5 Rebecca N. 2 years ago on Google • 2 reviews
    I always enjoy their tunfisch pizza

  • 5/5 Saad H. 11 months ago on Google • 1 review
    Very delicious Pizza Thank You ❤️

  • 5/5 Nikola G. 8 months ago on Google • 1 review
    Top Service


Call +49 40 751150303 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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