Food: - The food to price ratio is very bad. When comparing with other unlimited samgyupsal restaurants with a similar price range, the quality of their meat could be said to be at the bottom. The meat quality as well as the marinate for their meat is comparable to the local cheap unli samgyupsal restaurants that have a price range of Php 200 - Php 300. This is crazy since this restaurant's price for unlimited samgyupsal ranges from Php 400 to Php 700+. - Do not trust the menu. Many items are unavailable, and they do not even inform the customer of that. They also kept bringing wrong orders. - The rice was cold. It was cold and moist, which I think every Filipino who cooks rice would know that it is "bahaw". Not that I do not eat bahaw, but serving stale rice even at around 2pm in the afternoon shows that you do not provide enough quality food for the price you are asking. Service: - They were severely understaffed. I saw three waitresses plus their manager at the start, but as I was eating only 1 was left attending to the customers. The manager provides help, but as Filipino's say "Para syang naglalakad sa buwan!". The manager was very very slow and looked like she didn't even want to be there. As for the other two staff, I don't even know where they went. - Besides being severely understaffed, only one staff was actively receiving the orders whilst trying to do everything. As for the manager and the other staff, I believe they hated their work. When we tried calling them for orders, all they keep saying was to wait, but after waiting they eventually keep forgetting you called or ordered. This happened MULTIPLE TIMES until we finished eating. And you can even clearly see them hating it every time they were called. -They had buzzers to press when needing assistance or calling the staff for orders. But I observed that the buzzers from whichever table all produced a sound at a single location. So how would the staff know who rung the buzzer? - I think the staff were not properly trained. To list; the staff does not know what utensils to prepare, they do not inform the customers of what was unavailable, and they KEPT BRINGING WRONG ORDERS. -The manager was RUDE, LAZY, and unfit for handling this kind of business. -They do not even have scissors. EVERY samgyupsal restaurant I know, seen, or went to has scissors. - There are also lots of unusable grills that were broken. - They also do not change grills, even when the grill is extremely burnt. This is the only samgyupsal restaurant I have seen that does not offer grill changes. Atmosphere: - Very bad and uncomfortable. With the rude staff and manager, how can it be comfortable? - What made it worse was that the manager makes you pay for mistakes that the staff made. How is that reasonable?? - Is it also reasonable to expect your customers to know what the staff serves you, when they do not even tell you what is available and just kept bringing food. Note that since they did not say what is available, we just kept saying what type of meat to bring. But they still managed to bring us a different plate of meat, not included in the set we availed, not even saying what it was. And when the manager saw it, she just kept saying that they would change the set we would be paying for to a much more expensive one. What made it worse was that, when we were trying to reason with her, she just kept saying the same things with attitude. - The manager was very inflexible and close-minded. - The restaurant was just unfit for amiable service. I would just like to add to this note that, there were cockroach like insects near the food. Hopefully these insects did not come from the lettuces and food they served.

Slow service for sure, but they have great food. We didn't enjoy our food because of the service. To be honest, we didn't really have a great time. We waited longer than we ate.

Cool korean samgyup restaurant located at 2nd floor of SM Batangas. We enjoyed the food. The resto follows strict covid safety and health protocols.

VERY DISAPPOINTED TO THEIR SERVICE! STAFFS ARE ALL HAVING VERY BAD APPROACH. THEY SERVED WITH LITTLE AMOUNT OF SIDE DISHES EACH TIME AND ACT LIKE THEY'RE MAD WHENEVER WE CALL THEM. WE HAVE A BUZZER ON THE TABLE SO IT WILL BE EASY FOR US TO CALL THEM BUT EVEN AFTER TWO ATTEMPTS OF BUZZING, THEY WERE JUST IGNORING US! FROM THE FIRST PLACE, WE WON'T CALL THEM IF THEY HAVE COMPLETE SERVINGS!! IT'S NOT OUR JOB TO TELL THEM WE DON'T HAVE WATER, FORKS, CHEESE. AND THAT WILL BE OUR LAST TIME DINING THERE!!! PLEASE DON'T DINE IN THERE IF YOU DON'T WANT TO EXPERIENCE THE SAME ISSUE! SAMGYUPSAL KOREAN RESTAURANT- SM BATANGAS BRANCH IS THE WORST SAMGYUP RESTAURANT!!!!!

Bad service Bad food Bad everything It took them so long to recognize us and the quality of food is not that good at all Just go to mang inasal instead

Understaffed. The staff can not seem to handle the maximum capacity of customers that the restaurant is designed for. Coming in, we waited for a bit before we were able to sit, pretty normal. We ordered our food, and they gave it to us without the utensils, drinks, rice, and lettuce. We pressed the call button numerous times, and we sat there for about 15 minutes with our uncooked meats and sides before getting our request granted. For the food, I didn’t know that they changed their policy and a group of people can only order the same order (one cannot order pork, chicken, and beef while the other has pork and chicken only). I'm not sure if this is a new policy, but I've only experienced it here. The meat was okay, I would say it was not really worth 500+ for the quality and taste of the pork, chicken, and beef, and the sides. We were served cold rice or "bahaw", the cheese tasted bland, and you could only get 1 pitcher of iced tea, even if you're paying for another one. It's 1 picther of iced tea, and the succeeding drinks will be water. We ate here once before, and our experience now is terrible. As of yet, I would not recommend this samgyupsal restaurant.

The costumer service is so bad. So disorganized.

From the quality of the food to the attitude of the staff, it was an overall unpleasant experience.