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  • 1/5 Jenna P. 8 months ago on Google
    Today is August 20th at 12:00pm. I never leave bad reviews or any reviews in general. I felt that I needed to leave this review because I have never been treated so poorly like this before in a drive thru. My boyfriend and I ordered a coffee online and the lady on the speaker was talking very rudely but confirmed the name on the order and not the order number. We get to the window to get our coffees and she says nothing then hands me muffins and slams the door shut. Finally she opened the window to give us more food we didn't order and I told her we only ordered two coffees. She proceeded to tell me I didn't order that and kept reading off the order that wasn't ours. Finally someone else realized she messed up the order and she slammed the door shut and we could hear her yelling that we were wrong and talking about us very rudely. I am a very nice person in general and I never gave any attitude so there was no reason for any of that. I called the manager working at that time and spoke with him about our experience. I hope that she is talked to because no one should be treated that poorly. If you go there and happen to have her serve you just be aware that she is very mean and unprofessional.
    1 person found this review helpful 👍

  • 3/5 Keith E. 8 months ago on Google
    Good coffee and doughnuts. Berry smoothies are awful - mostly sugar and apparently no whole fruit which would be normally expected. Got them for our kids and ended up having to toss them.
    1 person found this review helpful 👍

  • 1/5 Brennan L. 9 months ago on Google
    Today is August 12, at 12:20pm I went through the drive through and ordered a coffee and when I placed the order the lady had a very rude tone in her voice and was thrown off by it. I tried so hard to think nothing of it. When I got to the window and payed she rudely said here's your coffee and handed me my card back. I asked her why she was so mad and she responded rudely that she's tired, and shut the window and ignored me. I sat there for a min hoping she would acknowledge me, but she refused to look at me. I was going to try and cheer her up and tell her I hope her day gets better. Giving off that much negative energy to every person that comes through there could really effect the lives of so many people! I used to work in food service and I know how important it is to not let your personal life effect the lives of the customers. I'm only posting a review about this because she has been rude to me many times in the past.

  • 5/5 Queenlady 2. 5 months ago on Google
    Love Tim Hortons. Coffee is fresh with great flavor. They have a decent variety of food as well.

  • 4/5 John C. 4 months ago on Google
    Yes it’s older but as to all the negative reviews we encountered none of that. The staff was very friendly and helpful, the prices were reasonable and we had a good time.

  • 5/5 reilly c. 6 months ago on Google
    My go to coffee place in batavia ny. Always hot always fresh always smiling staff. A must have every morning

  • 5/5 Samarth B. 8 months ago on Google
    Food was great. I took hash brown, avocado toast and egg whites spinach.. All were great and egg whites spinach was outstanding.

  • 4/5 Sue P. 5 months ago on Google
    Drive thru for coffee...Person in window Tammy very nice and everything was great!


Call (585) 344-1430 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Late-night food
  • Popular for
    • ✓️ Lunch
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✗ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through

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