Regency Inn image

Regency Inn

Hotel Motel

Utilitarian budget hotel offering continental breakfast, plus simply furnished quarters with Wi-Fi. People often mention room, stay, front,


Address

9919 Gwenadele Ave, Baton Rouge, LA 70816

Contact

(225) 964-5060

Price rating

$79/night

Rating on Google Maps

2.50 (87 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: room (13) stay (11) front (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 CamRyn S. 3 years ago on Google
    Disgusting facilities and rude management. My expectations were not high at all when booking this place (I’ve stayed in my fair share of cheap spots). I simply just needed somewhere to lay my head. The exterior is super sketchy, but the inside is even worse. Upon walking into the room, multiple roaches greeted me by scurrying across the floor. The bed and sheets were stained with what appeared to be bodily fluid. The mattress that was visible was stained as well. The light in the bathroom did not work. There was no toilet paper to be found. The refund/room change policy is that you must modify your booking or request a refund within 15 minutes after you book. When asking for a refund, which I simply requested calmly without mentioning the countless reasons, the night manager was extremely rude. I was charged a $5 cleaning fee, which is evidently all they pay their cleaners based on the state of the room, for “lifting up the sheet” and told that “if that’s a problem, to call the police.” Please, whatever you do, do not stay in this broke down, roach-infested, dust bucket if you know what’s good for you and your health.
    2 people found this review helpful 👍

  • 1/5 Eric G. 2 years ago on Google
    Where to begin. Bathroom had black mold and the front door wasn't sealed correctly so even with the air on hot if was still cold all night. The room was missing the smoke detector which is probably illegal. The blankets were paper thin and they is no shampoo provided. They listed as having a breakfast on Priceline but upon arriving the lady said there was not and the front office looks like a homeless encampment. It's not a price cheap place. Since it seems the owner like to reply to one start reviews as "person did not stay here" so I'm attaching pictures as proof. Do not stay here. EDIT To the owner, because we drive 10hrs while arriving late and were too tired. Your response is a straw man argument. There's no reason what so ever to have nasty mold in the bathroom!
    1 person found this review helpful 👍

  • 1/5 Frank R. 2 years ago on Google
    This review on google is very delayed, but I felt I should copy my review that I placed on Orbitz so others will have an understanding of our experience at this location. Our stay here was horrible and had nothing to do with the power going out due to Hurricane Ida. We knew that was not there fault. Even before that we had a hard time getting anyone to answer the phone when calling the hotel. The place apparently was in the middle of replacing some rooms so there was stacks of mattresses/box springs in the parking lot(not good when a hurricane is coming. Someone was trying to repair cars on the property. Right the front were 3 junked cars. The tv didn't work…no cable. I went to the front and the person that finally answered said they would contact the cable company. Never heard anything back.room was stocked with a half roll of toilet paper, no soap.no phone in the room. Our last night there my sister wanted to come stay with us with our dogs. On the front window it said to notify if you will have pets and there's be a charge. We understood this. I talked with the guy and he said it was ok. My sister drove 40 miles to spend time with us and was told she couldn't stay with the dogs by another lady on premises. The guy that worked there that said it was OK kept his mouth shut. All this while several other people at the hotel I had pets. It was a miserable experience and I will never ever again for any reason stay here. It's poorly maintained and the people running it just seem like they don't care.
    1 person found this review helpful 👍

  • 1/5 Trumpsa J. 2 years ago on Google
    I would never stay here due to the poor ratings and also due to the insane manager who approached our vehicle when my wife and I pulled into the parking lot in order to pick up a friend who needed a ride. The manager approached our vehicle and when my husband roll down the window he asked if we had a room. He told him that we were there to pick up our friend, and he rudely threatened us that he would call the police if we did not leave the property immediately (repeatedly)! In the vehicle where my wife and our two young children, so what would we possibly be doing there that the shady guests are not already doing? I highly suggest avoiding this location in this entire neighborhood in general. Insanity! 😳
    1 person found this review helpful 👍

  • 1/5 Jessica P. 1 year ago on Google
    Do not stop here! I repeat do not stop at this place. It's infested with roaches. It's right off the interstate and people walking around. I asked for a refund at 5 minutes. Only in town 1 day to hire in at a new job. I was horrified.
    1 person found this review helpful 👍

  • 1/5 Kirstyn B. 3 years ago on Google
    DO NOT STAY HERE!!! LOOKS NOTHING LIKE PHOTOS! There was hair in the bed , all over the floor, the bathroom. There was sticky gunk on the head board as well as the floor. Dust all over. Cigarette burns on the comforter. We stayed for about 20 minutes just to find another location to stay at. They refuse a refund. I asked for new sheets, and the new sheets we were provided with were even nastier than the one already on the bed! I asked for cleaning supplies to attempt to clean the room myself and was told THEY DONT HAVE CLEANING SUPPLIES! We are leaving now. I suggest you RUN from this place. $115 for something work $40 at most.
    1 person found this review helpful 👍

  • 1/5 Bethany J. 2 years ago on Google
    Filthy bathroom! Dirty, worn, extremely thin, hard towels! Only had two towels and one wash cloth in the room for three people. Bad neighborhood! There was an awful, overpowering smoke smell making it hard to sleep. I’m not sure if the room above us was smoking even though they were supposedly smoke free rooms. We had to wait along time to check in, and no one was in the office when we went to check out. Front office door window was shattered, and several motel rooms had their windows boarded up. Did not feel safe here with my children at all.

  • 1/5 Latanya B. 2 years ago on Google
    Do not stay at this hotel keep on down the road. My room did not even have a smoke detector on the wall. The t.v. signal kept losing connection even though there was no bad weather. My pillowcases and sheets were stained. I didn't have any shampoo are conditioner in the shower on the wall. I had a stain on the floor and the worker gave me a washcloth with fabulosa on it for me to clean it up. Keep your money and go elsewhere.

  • 1/5 Renderoth 3 years ago on Google
    Went here for valentine's day. Stayed in the jacuzzi "suite." Door was broken and didn't stay shut all the way. Had to push a chair in front of it to keep the draft out. Jacuzzi was smaller than expected and very dirty. Had to clean thoroughly before using. Although no smoking room reeked of cigarettes. Also, pretty sure someone outside was trying to sell me drugs so area apparently not great. Will not darken their doors again.

  • 1/5 Paradise X. 3 years ago on Google
    It had roaches in the room & the ceiling had a big hole in (I guess smoke detector or a light suppose to go there). The tub was nasty and it had hair on the bed (not my hair) and it only had 5 channels that work on the tv. They was not friendly in the office & they up the prices. THE ROOM DID NOT LOOK NOTHING LIKE THE PICTURES!! If you can avoid it PLEASE DONT GO THERE. The outside looks good but the inside don't!!

  • 2/5 Teresa Avila (. 11 months ago on Google
    The experience I had The Towels are stain the sheets are stain too .

  • 4/5 Candi R. 5 months ago on Google
    Currently staying here due to the moving process. Lady at the front desk was a sweetheart and tended to any needs as soon as she could. I can't complain. U gotta do what u gotta do sometimes. Aq


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