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Frequently mentioned in reviews: Cyprus (22) Paradise (12) Diane (10) transfer (9) service (8) years (7) booked (7) helpful (7) holiday (7) hotel (7)
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  • 4/5 No Bull R. 10 months ago on Google • 157 reviews
    I've been using Cyprus paradise for over 20 years now, excellent. I dealt with Belgin she is the best staff member in Cyprus paradise, professional,knowledgeable kind, and courteous. We used to work together many years ago. Thank you, everyone.
    2 people found this review helpful 👍

  • 5/5 David D. 3 years ago on Google • 5 reviews
    I have to thank Cyprus Paradise for the fantastic,caring and personal service that I have recieved from them over recent years. They have phoned me several times over the past 12 months with personal help and advise. I have booked with them several times now and find them honest and very helpful..... Well done Cyprus Paradise,one of the best travel company's that I have ever dealt with. Particular thanks to Kathleen,who gave me the most recent help/advise and sorted all my quieries out. I would highly recommend them ... thank you. David Dobson
    2 people found this review helpful 👍

  • 1/5 Pat B. 4 years ago on Google
    Terrible holiday from start to finish ( although the hotel was beautiful) and these people not the slightest bit interested in my complaints. I am 65 years of age, I'm a world traveller and never had to complain before . The customer service representative has been less than helpful and has not given straight answers to any of my issues. They won't even answer if they booked my holiday as a "package tour" and are expecting me to deal with the airline directly after they cancelled our connecting flight. We were left on Istanbul airport for 10 hours without food or drink, no wheelchair for my daughter ( left in hold) and arrived late on day 2 of our 7 day holiday. 1200 male delegates arrived for a conference and took over the place on our second day. These men had no respect for a single white female pushing my terminally ill daughter in a wheelchair. No a la carte restaurants open, same food day after day in buffet restaurant, unable to use indoor pool or Turkish baths due to all the delegates. No entertainment, no free trip to Nicosia as advertised- nothing in the advertising states it only runs on a Thursday ( our arrival and departure day) the issues go on and on. Taking the matter further. Offered a change of hotel on day 5 - with a disabled daughter with complex needs why would I want to pack and unpack again, to be packing for home the following day. Nothing but stress from start to finish and these people still argue the toss that I haven't got a leg to stand on, even though all issues were reported promptly. Never again! BTW the hotel is in the middle of nowhere!
    2 people found this review helpful 👍

  • 5/5 Colin S. 8 months ago on Google • 6 reviews
    Again thank very much Diane for helping us book our holiday your all ways so friendly and very helpful and get us the best deals Diane your the best
    1 person found this review helpful 👍

  • 5/5 Peaceful R. 3 years ago on Google
    Great customer service and their holidays in North cyprus are amazing. We are booked for 2021. Can't wait.
    1 person found this review helpful 👍

  • 1/5 samantha k. 3 years ago on Google
    Dreadful company. Our trip to Cyprus was cancelled due to Covid and despite numerous phone calls and emails we still have not received a refund, just been lied to and now they have gone quiet. I feel they are taking advantage of the fact that the lead booker is an elderly lady who is not familiar with systems in place or with using the internet to resolve issues. Will be taking them to the small claims court if this is not resolved and will never use this company again. Shameful.
    1 person found this review helpful 👍

  • 5/5 Andrew G. 4 years ago on Google
    I couldn't praise the customer service team enough for helping me with my booking from this year to defer it until next August. Kathleen has extremely helpful, she has gone over everything that I had asked her to. She sorted my booking with ease, got the dates that I wanted for next year with no problem at all. I couldn't of asked for better service. It put all our minds at rest without any fuss. I would gladly book with Cyprus Paradise again.
    1 person found this review helpful 👍

  • 5/5 Susan C. 8 months ago on Google • 16 reviews
    I have used Cyprus Paradise for about 20 years. They are very professional but also friendly and efficient. I thoroughly recommend them for travel and accommodation in North Cyprus.

  • 5/5 Richard W. 8 months ago on Google • 10 reviews
    Diana scott was absolutely fantastic at Cyprus paradise she sorted everything out for me. What a star ✨.

  • 5/5 George Z. 3 months ago on Google • 8 reviews New
    Very helpful. Diane was great and made the trip, transfers and process extremely easy.

  • 5/5 Alan .. 7 months ago on Google • 6 reviews
    This is the 2nd Year in succession that we have used Cyprus Paradise for a trip to Korineum Golf Resort in Northern Cyprus. This time there was 6 of us going (3 couples with mix of golfers & non golfers) Diane Stott was involved in our booking right from the start helping with several quotes/travel arrangements etc & handled all of them fantastically well. The trip went like clockwork thanks to Diane’s organisation & we’ve just returned from a great 10 Night break that was thoroughly enjoyed by all of us. The service provided by Diane was of the highest standard as was that provided by all the staff at Korineum - I would highly recommend Cyprus Paradise & Diane in particular.

  • 1/5 n m. 7 months ago on Google • 5 reviews
    Don't book with this company,booked a transfer with them,had us waiting at the airport for over an hour and a half,didn't even bother contacting us,we had to contact them to ask where it was,to be told by burke that no transfer would be coming,had to pay 140.00 to get a taxi to our hotel,also burke told us that our transfer when our hoilday was due to end that it would be there to take us back to the airport,few days prior to our departure,we received the transfer list,we didn't have no times and said on the letter no transfer,we got the mananger at limak hotel to call cyprus paradise and he relayed us in that we had NO Transfer,So we made alternative arrangements as we wasn't going to not have anything prepared,so paid another 90.00 for the taxi to the airport,I then receive a call 3hrs to our departure home,from someone at cyprus paradise to say our transfer was waiting at reception,after receiving the letter with NO transfer on it and getting the mananger to call you saying we had NO transfer,you then call 3hrs prior to our departure,could of called us 2 days,1 day to say you would actually be picking us up,yet we hear nothing,we are are 320.00 out of pocket because of YOUR muck up and messing around,seriously will never book with this company again,and if you want a reliable transfer your best off,booking with the hotel your staying at,the hotel booked us one it came within 5 minutes

  • 5/5 David D. 3 years ago on Google
    Cyprus Paradise have been brilliant. I have had helpful,friendly phone calls from them sorting everything out to my total satisfaction. Well done and thank you. David Dobson

  • 4/5 barrie h. 2 years ago on Google
    My secret holiday location shhhhh don't tell everyone

  • 3/5 karen g. 2 years ago on Google
    Expensive 4k 1 week family of 4 bed and breakfast how ??

  • 5/5 Jack C. 10 months ago on Google • 1 review
    Cyprus Paradise was recommended to me by a friend. This travel agent was brilliant, nothing was a problem and believe me I tested Diane's patience to the limits, albeit accidentally. Nothing was too much trouble and over the course of 2 days my self-inflicted difficulties were dealt with very professionally and with good humour. Highly recommended. Thank you Diane.

  • 5/5 Bob R. 5 months ago on Google • 1 review
    For many years now we have been dealing with Cyprus Paradise to get us to and from our favourite destination in Northern Cyprus. All travel arrangements have been perfect which meant we could travel in comfort with no worries.

  • 5/5 Ceylan Cennet - A. 4 months ago on Google • 2 reviews
    I have always booked my holidays with Cyprus Paradise and I have always received a great service. Diane is a legend!!! I gave her such a complex booking lol and she dealt with it so professionally and very speedy : ) Excellent customer service. Thank you!

  • 5/5 John G. 3 months ago on Google • 1 review New
    Just booked a golf break in Northern Cyprus at Cyprus Paradise. Belgin couldn't do enough for us to get the holiday we wanted, even though I was probably a pain keep changing the dates!!! Now everything is perfect, thank you Belgin. Will definitely use Cyprus Paradise again

  • 5/5 Tony R. 6 months ago on Google • 1 review
    Booked our holiday with Diane for the 3rd year in a row, she's always very helpful and would highly recommend. I've been booking my holidays to north Cyprus with Cyprus paradise for over 15 years.


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