Metro Pavía Clinic, Santa Cruz Bayamón image

Metro Pavía Clinic, Santa Cruz Bayamón

Hospital

😠 El servicio es muy pésimo las enfermeras hablando con otras de sus asuntos personales. No tienen orden de llegada las personas se cuelan. Y los Doctores de Sala de Emergencia no sirven. No te evalúan como profesional. Solo te pregunta a lo que fuiste y te recetan el medicamento. Y para afuera sin ch... People often mention service, told, waiting,


Address

Calle Garcia, Urb 8 y 9, Bayamón, 00957, Puerto Rico

Website

www.metropaviaclinic.com

Contact

(855) 380-4380

Rating on Google Maps

3.30 (58 reviews)

Open on Google Maps

Working Hours

  • Monday: 7 AM to 7 PM
  • Tuesday: 7 AM to 7 PM
  • Wednesday: 7 AM to 7 PM
  • Thursday: 7 AM to 7 PM
  • Friday: 7 AM to 7 PM
  • Saturday: 7 AM to 7 PM
  • Sunday: 7 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: service (10) told (7) waiting (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Linda G. 2 years ago on Google
    El servicio es muy pésimo las enfermeras hablando con otras de sus asuntos personales. No tienen orden de llegada las personas se cuelan. Y los Doctores de Sala de Emergencia no sirven. No te evalúan como profesional. Solo te pregunta a lo que fuiste y te recetan el medicamento. Y para afuera sin chequear te. Es una barbaridad un plan caro y no lo vale.
    4 people found this review helpful 👍

  • 2/5 Nancy R. 1 year ago on Google • 62 reviews
    Super slow! Empty emergency room with only 1 patient waiting for more than 2 hours. They do not have CT or sonogram services in emergencies. If you need these services they tell you that you have to go to another hospital. Doctors are, I understand, Generalists and in my opinion it is a solution.
    1 person found this review helpful 👍

  • 5/5 albert m. 4 years ago on Google
    Great Doctors
    2 people found this review helpful 👍

  • 2/5 ZZ G. 2 years ago on Google
    Fui al laboratorio y se me asignó el turno 17. Luego de llevar 45 minutos de espera pregunté cuántas personas quedaban frente a mí y recibí un trato descortés e irrespetuoso de las dos empleadas en turno y se me informó, con bastante grosería, que quedaban 20 frente a mí. ¿Mencioné que yo era el turno 17?🤯 Me llevé mis papeles. Muy lamentable. Por lo único que le doy 2 estrellas es que para otros servicios sí he recibido una atención adecuada.
    2 people found this review helpful 👍

  • 5/5 Norma D. 1 year ago on Google
    Las empleadas son un amor, dan el máximo, a pesar de la falta de empleados. Si, hay que esperar como en todo lugar… pero, no los cambio. Gracias chicas por su servicio
    2 people found this review helpful 👍

  • 1/5 myrna r. 3 months ago on Google • 53 reviews New
    They notified 7 am, the doctor arrived at 9:30 and they did not allow entry.

  • 5/5 Lourdes O. 11 months ago on Google • 11 reviews
    The staff is very attentive and kind. The attention exceeded my expectations. I recommend it and I hope they continue to offer this good service.
    1 person found this review helpful 👍

  • 1/5 MARLENE M. 3 years ago on Google
    (Translated by Google) I went to the lab on an empty stomach at 7:30. At 9:00, 10 people were missing before me. Ahh and you have to wait outside in the sun. Do you think those results will be real? Terrible service. (Original) Fui al laboratorio en ayuna a las 7:30. A las 9:00 faltaban 10 personas antes que yo. Ahh y tienes q esperar afuera en el sol. Creen q esos resultados serán reales? Servicio pésimo.
    1 person found this review helpful 👍

  • 4/5 E. R. F. 7 years ago on Google
    Many services provided. Slowish service.
    1 person found this review helpful 👍

  • 5/5 I f. 3 months ago on Google • 14 reviews New
    I always take care of myself at the clinic and also take my son when he gets sick. Good doctors and employees and always clean. They should give you raises or bonuses for productivity. Good experience

  • 1/5 Maricelis N. 10 months ago on Google • 8 reviews
    Terrible service. The day before yesterday I called this place to find out about hours and procedures, they never answer the phone. The schedule stated here is not correct. I came yesterday since they don't answer the phone and they told me it was 7am-3pm. I came today at 2:30 and they told me that they leave at 2:30 and that they can no longer serve me. I explain to them that yesterday they told me that it was until 3pm so they told me that they would attend to me but then they told me that they don't have a system. . . The staff is very unprofessional, with a bad attitude, treating everyone who comes to be treated or to seek results badly.

  • 1/5 Kiara D. 7 months ago on Google • 4 reviews
    Super slow, from 6 in the morning and more than 5 hours waiting for medical studies!

  • 1/5 Jeannie 6 months ago on Google • 3 reviews
    To begin with, I spent around 3 hours waiting for them to attend to my daughter and after all, they sneaked in several people. It wasn't until I got upset that they then called her. After that the process was pretty quick. The bathrooms were out of service. And to top it all off, when I took the prescription to the pharmacy they told me that the Dr. was a practitioner and that the plan would not cover it.

  • 5/5 Millie R. 1 year ago on Google
    Me atendieron super rápido y todo el personal fue muy amable conmigo. Iría de nuevo sin pensarlo. Fueron muy profesionales y me explicaron muy bien todo.

  • 2/5 Mateo A. 10 months ago on Google
    Fui y no había bongo pacientes y el que atiende llevaba media hora hablando con la compañera y no me llamaba. Y eso que es privado.

  • 1/5 Rabel 7. 1 year ago on Google
    No sirve de 4pm-10pm sin servicio alguno si esta es tu última opción sales mejor en una sala de emergencias o con remedios caseros que viniendo aquí pésima la manera en la que tratan a los pacientes no son serviciales y mandan a bajar el volumen de los cel sin siquiera tener el volumen prendió es horrible la experiencia

  • 1/5 Shorty O. 1 year ago on Google
    Lentisimos, te hacen el registro... pero nunca te dicen q despues d cierta hora no hacen pruebas. No sirve, se han dañado. No regreso más.

  • 1/5 Ariel molina c. 1 year ago on Google
    (Translated by Google) Terrible, they don't even work to answer the phone (Original) Pésimo, ni para contertar el telefono sirven

  • 5/5 Javier S. 2 years ago on Google
    (Translated by Google) Good and fast attention ... (Original) Buena y rapida atencion ...

  • 5/5 Angel S. 2 years ago on Google
    (Translated by Google) Very good facility and very attentive staff. (Original) Muy buenas facilidad y personal muy atento..

  • 5/5 Edgardo N. 2 years ago on Google
    (Translated by Google) I have been attending this place for years. I have always received good service and at other times excellent. They only suffer the evil of this moment, they cannot fill the vacant places. (Original) Llevo años atendiendome en este lugar. Siempre he recibido un buen servicio y en otras ocasiones excelente. Solo sufren el mal de este momento, no pueden llenar las plazas vacantes.

  • 5/5 Marangely Candray R. 3 years ago on Google
    (Translated by Google) The secretary J.Ruiz is very friendly, excellent service, reasonable waiting time given the situation (Original) La secretaria J.Ruiz muy amable, un servicio excelente, tiempo de espera razonable ante la situación

  • 1/5 Juan F. 2 years ago on Google
    (Translated by Google) The place is great but the staff is too slow in their work (Original) El lugar es eselente pero el personal es demasiado de lento en su trabajo

  • 5/5 JERRY 3 years ago on Google
    (Translated by Google) very good quick service and friendly and attentive staff. (Original) muy buena atención rápida y personal amable y atento.

  • 1/5 Wailany R. 2 years ago on Google
    (Translated by Google) I have been looking for x-ray results that I need for a week and a half and they have to go and they will give them to me and when I arrive they tell me that they do not have them because they do not have a system. I call they leave me waiting and they hang up on me (Original) Llevo hace una semana y media buscando unos resultados de rayos x que necesito y me tienen que vaya que me los van a dar y cuando llego me dicen que no los tienen por qu no tienen sistema. Llamo me dejan esperando y me cuelgan

  • 1/5 Gabriela Bonilla T. 5 months ago on Google • 1 review
    The service they provided me was terrible, they discharged me even though I was in the same pain that I entered with. The nurse channeled my arm more than 3 times because she couldn't find the veins, to give me medication. The third time, crying, I told her not to take out the needle again to look for another vein, that even if it burned, I would put it on because I couldn't. I could endure another puncture from that lady, I'm definitely not coming back! I should have read the reviews before since they are all bad. He had symptoms of appendicitis and they have no way of knowing because they don't have CT and sonograms are only in the morning.
    1 person found this review helpful 👍

  • 1/5 David D. 4 months ago on Google • 1 review
    I was fatal and I was seriously ill. They didn't have tests for Covid or influenza, nor did they give me any medication to calm my symptoms. They only had some Tilenol for the fever. They made me go to a laboratory where I could almost guide them to be clear about what they had. They threw me there in the good luck after waiting more than 6 hours
    1 person found this review helpful 👍

  • 5/5 Carmen Vazquez R. 6 months ago on Google • 1 review
    Excellent service


Call (855) 380-4380 Open on Google Maps

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