5/5 Renee M. 1 year ago on Google
If
you’re
heading
to
the
Baytown
area
this
will
definitely
be
the
hotel
you’ll
want
to
stay
at.
I’m
a
Marriott,
Wyndham,
IHG,
and
Hyatt
member.
And
when
I
say
this
hotel
tops
my
list,
let
me
explain….
1-
I
called
the
hotel
prior
to
arrival
the
gentleman
on
the
other
end
was
very
professional
yet
showed
interest
in
my
concerns,
and
was
accommodating.
THANK
YOU
MICHAE!!!
Wish
I
had
the
opportunity
to
meet
you….😔2-
Arrival/Check
in.
Hotel
was
nice
lobby
clean.
Had
a
minor
mishap
at
check
in
but
Vinnie
made
a
call
to
Michael
which
was
immediately
cleared
up
awesome
teamwork!!!
Vinnie
was
very
welcoming….😊3-
Facility,
our
room,
the
lobby,
hallways,
elevator,
gym,
laundry
room,
foyers,
pool
area,
dining
area,
bar,
breakfast
area
was
clean
and
well
maintained.😊
4-
Breakfast,
was
definitely
one
of
the
best
in
continental
breakfast’s.
What
did
it
for
me
was
the
service.
Dorthy,
Brianna,
and
Erin
took
the
continental
breakfast
experience
over
the
top.
When
I
return
to
Baytown
this
will
definitely
be
where
we’ll
be
staying
and
will
be
recommending
to
others…🥰