1/5 Ashley R. 3 years ago on Google
Let
me
start
with
me
planning
this
trip
to
visit
my
other
half
for
our
anniversary..
This
hotel
was
booked
in
budget
to
simply
proved
a
place
of
comfot
to
sleep
while
not
only
he
worked
but
I
worked
during
the
day
Thursday
prior
to
kicking
off
our
1yr
anniversary
in
Houston
and
early
Valentines
weekend..
This
booking
was
made
for
a
SIMPLE
essential
stay
while
preparing
our
weekend
and
big
stay
downtown,
no
other
expectations
set...
One
MANDATORY
necessity
was
shuttle
service
and
I
booked
this
reservation
under
the
impression
airport
shuttle
was
included
(screenshot
provided)!
When
I
called
to
schedule
a
pick
up,
I
was
laughed
at
and
quickly
told
"NO
they
do
not
offer
that."
I
was
forced
to
purchase
a
Lyft
and
the
cost
was
$41.00
ONE
WAY
to
arrive
at
this
hotel
(Reciept
provided).
At
this
point
I've
already
almost
doubled
my
trip
based
on
FALSE
expectations
set
by
FALSE
advertising!!!!.
I
arrive
at
this
hotel,
walked
up
to
my
room,
not
impressed
in
the
parking
lot
or
strange
chafacters
looking
at
me
from
the
balcony.
I
still
pressed
on
towards
my
room
in
semi-good
spirits
simply
excited
to
shower
and
sleep...
At
first
glance
my
room
seemed
decent
and
even
newly
renovated,
I
was
ready
to
cease
traveling
and
pause
for
a
moment
after
a
full
day
of
events
and
travel.
I
first
go
to
the
shower
to
notice
the
door
does
not
close
nor
lock
(pictures
attached),
I
start
the
shower
and
notice
the
water
stopper
is
not
even
connected!!
I'm
relieved
I
wasn't
planning
on
taking
a
bath
and
continued
to
wait
for
the
water
to
heat
up
to
prepare
for
a
nice
shower...
Not
only
did
the
water
not
reach
above
110°
but
the
water
pressure
was
so
weak
that
I
felt
like
I
was
taking
a
shower
under
a
sink
faucet!!
At
this
point
I'm
extremely
exhausted,
beyond
frustrated
and
so
is
my
partner.
I
struggle
through
the
pitiful
shower
to
get
"clean"
just
to
lay
down
in
PURE
exhaust,
hoping
for
silence.
The
bed
looked
quite
comfortable
all
though
they
had
3
small
pillows
to
fit
a
KING
size
bed...
We
lay
down
and
get
super
comfy
as
the
sheets
were
clean
did
the
bed
was
as
expected..
Moments
later
we
hear
tires
screeching,
over
and
over
again
waking
up
both
up!!
ALL
night
cars/trucks
street
racing!!!
After
a
night
of
ZERO
sleep
and
previous
exhausting
day,
the
two
of
us
get
up
at
530AM
walk
downstairs
to
the
truck
to
find
puke,
THICK
HUMAN
VOMIT,
not
but
a
few
feet
from
our
truck
entry
way!!
No
one
wants
to
start
their
work
day
or
morning
like
that!!!!
So
here
we
are
on
the
second
night
of
our
horrific
stay,
exhausted,
uncomfortable,
several
hours
into
our
"celebratory
pre-weekend",
further
out
pocket
than
planned
REGRETTING
the
WHOLE
trip,
and
NO
CUSTOMER
SERVICE
IN
SIGHT!
This
one
bad
experience
set
the
entire
tone
for
a
MONUMENTAL
moment
in
our
lives.
What
a
dissapointment!!!
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