1/5 Cindy B. 1 year ago on Google
We
frequent
the
area
and
have
never
made
it
to
Crabcake
Factory
yet
so
we
were
excited
to
try
it.
Our
party
of
10
visited
on
Saturday
night
and
were
split
into
two
tables
in
a
side
room..
which
was
totally
fine
because
we
realize
our
party
was
large
and
it
is
a
busy
early
summer
weekend.
Upon
arrival
table
1
ordered
and
received
their
drink
orders.
Table
2
never
was
asked
if
they
want
drinks
after
receiving
waters.
We
ordered
a
couple
apps
at
each
table
and
they
were
received
in
a
timely
manner.
Our
tables
both
ordered
our
food
and
table
1
received
their
food
shortly
after
the
apps.
Table
2
ordered
4
crabcakes
and
received
just
the
side
salads
at
that
time.
We
finished
the
salads
and
continued
to
wait
and
still
no
food
and
no
mention
of
the
status
from
the
server.
The
other
table
finished
their
food
and
was
shocked
to
discover
we
were
still
waiting.
The
waitress
overheard
the
other
table’s
surprise
that
table
2
didn’t
have
food
yet
and
said
“oh
you
know
that
got
apps
and
side
salads,
it’s
coming”…
but
never
actually
said
anything
to
our
table
that
was
waiting.
Still
continued
to
wait
and
then
finally
the
waitress
came
up
and
admitted
they
gave
our
food
to
the
wrong
table
and
that
our
food
is
coming.
We
waited
almost
an
hour
from
the
time
we
got
our
apps
to
when
our
food
came
at
almost
9pm
at
this
point.
We
were
with
small
children
and
had
to
ask
them
to
box
it
to
go.
Not
one
offer
of
maybe
taking
an
app
off
or
sending
over
a
manager
(we
were
polite
and
patient
the
whole
time
and
meanwhile
the
new
table
in
our
same
room
was
being
served
free
drinks
because
they
made
“extra”..
their
server
seemed
excellent).
In
hindsight
we
could
have
asked
for
the
manager
but
didn’t
want
to
chance
our
food
being
mishandled
and
were
just
done.
We
get
home
and
opened
the
food
to
see
that
this
was
one
of
the
crabcakes
they
gave
us.
At
this
point
we
were
super
upset
as
we
just
spent
a
lot
of
money
to
just
bring
back
food
to
our
house
that
was
cold
and
poorly
presented.
I
called
the
manager
to
discuss
and
he
had
no
clue
this
happened
and
didn’t
even
seem
sincerely
apologetic,
saying
there
was
nothing
he
could
do
now
and
we
should
have
gotten
him.
Maybe..
but
the
server
could
have
maybe
alerted
him
when
she
knew
what
happened.
And
to
say
there
is
nothing
you
could
do
is
a
cop
out.
Never
ever
will
visit
CCF
Bayside
again
and
would
not
recommend
to
anyone.
Very
unfortunate.
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