Unfortunately, with COVID you can't dine in and only 5 people can enter at a time. The service was decent but the business is doing well since it's on a busy street and the restrooms are open! (Photos below) The white box is the bigger tray with 3 entrees and one side that costs $9.90. It contains white rice, chow mein, teriyaki, orange chicken, and included is the little red box with the honey sesame chicken breast or something like that. The black container is the Panda bowl and contains chow mein with string bean chicken breast that costs $6.90. It doesn't taste like authentic Chinese food and it is missing some flavor. The teriyaki passes when it comes to taste and of course the white rice and chow mein. Pretty fast service and good to go place but the taste is definitely questionable.

Previously, we’ve had very infrequent problems with this restaurant. The dining area is always clean and the food is mostly consistent. However, on our most recent visit we decided to purchase a plate with two portions of beyond orange chicken and chow mein. We were served the size of one portion by the shift leader or manager, and the food was hard to the point where the fork would take a lot of force to push through it’s surface. There were almost two hours left until closing time, so I have no clue why they would keep such old food and serve it despite having enough time to cook another portion and serve it by the end of the shift. Each customer deserves quality food and equal portioning for what they pay, especially with the beyond meat premium. Very disappointing.

Although I have eaten many times at Panda Express this time the line for food was so bad...most items unavailable. They said 10 minutes we'll have fresh food on the line. By they replenished the line other items were unavailable. Please wait we'll have fresh in 10 minutes. I walked out got a sandwich next door in less than 5 minutes. Horrible service is an understatement. Probably never return to this location.

Not too excited about ever going back to this Panda Express. I really didn't like seeing an employees standing on the grill with their filthy shoes cleaning the exhaust hood. Surely there has to be a better way.

The food is usually OK, but today was a flop, the rice was undercooked to some of it being straight out of the bag crunchy, the broccoli was also raw. I tried the online ordering and their system for pick up is very slow which probably contributed to the food being less than optimal temperature (cold). When I came in I wasn’t greeted and had to wait until somebody decided to come up to the cash register to serve someone else. I did notice that there was someone that came out of the back room and checked on the cooks then went straight back to the room without inquiring why I was standing there. In my opinion, they should have a check-in system for people who ordered online and promptly give them their order instead of making them stand there and wait. Beijing beef was tough as tire. The dining room was also closed, take out only, I am guessing it cuts down on conflict inside the store. I would not recommend eating here, go somewhere that serves real food.

Daniel is racist. He told me there was no more white rice for my 2 cub meals, then shortly after he served customers of his decent WHITE RICE. This type of behavior should be unacceptable. Cub lives matter!

It seems like the person serving me didn't really care if I was there or not. At this point I'm just going to stop eating here because they keep giving you less and less and charging more and more for and let's be honest fast food...

service is hit or miss, I come in to pick up an order from time to time and I usually sit or stand waiting for my order to up to 20 mins and then they say “oh we just started it” waiting to do my order last

The worst I gave them a second chance but won't be a third. Orange chicken is always so hard you can't chew it and there's no chicken in it! Rice has no flavor and the teriyaki chicken? Are you sure it was chicken cuz it didn't taste like it. $23 for 2 meals down the drain!

I’m lived in and out of Beaumont since I was born and I’m 28 now . This is the only location that I get sick 🤢 from. It doesn’t matter how many years have passed. New or the same staff, something is always off & my body never lies . I hope inspectors can find out what the issue is , as less for your kids sake -do not feed them from this location !

Went to panda express and ordered the green bean with chicken person who took our order. Did not call it into the chef and we waited and waited. Michelle came back from her break and stepped up to the plate and we have the best service we’ve ever had there. She deserves a pat on the back and a bonus.

Order my food through the Panda Express app, Told me my order will be ready at 5:35 PM (the time i showed up) And I didn't get my food until 6pm. The employees started making my food (even though it's supposed to be ready when I got there) 5 minutes after I got there, then let my food sit there for 20 minutes while they served eight other separate diners all while I was waiting for my shrimp that takes 2 minutes to cook. People order through the app so it's more convenient and the food is ready when they get there not to sit there for 25 minutes while my food got soggy waiting for shrimp because they wanted to serve other customers. Talked to the manager (didn't get her name) her first remark was "sorry for the long wait" so apparently she knew that it took 20+ minutes to cook shrimp, she apologized and was nice enough and said she would credit the meals. fingers crossed that the credit goes through...if not I'll be contacting corporate.

My first visit yesterday. I asked for half and half chomein and fried rice. I got more of a 70/30 with most of my plate was filled with rice. I really enjoy the chowmein and was just dissapointed with my serving. Next time im only gonna ask for all chowmein.

Staff don't listen and miss things. Will start helping the next guest before you are through. Only one guest after me. Dry burnt food.

30 minutes for teriyaki chicken. I never seen so many emtys bowls. It look like some body robed the places . Not happy with places. I guess I will go too jack n box .

The grilled teriyaki chicken was terrible: every piece was burnt and dry. The chow mein was dry. The spring rolls were old and came without any sweet and sour sauce.

Go in there after work a bunch and the staff is always super nice even when they are backed up with online orders. I asked for extra sauce and they toss in at least a handful in my bag. Orange chicken and paying a little extra for the walnut shrimp is the way to go.

11.17.21 @1pm - take out ordered orange chicken, kung pao chicken, fried rice; fast and friendly service; rice was clumped together; kung pao chicken had more kung pao (peppers) than chicken; orange chicken didn't have enough orange (some pieces had no sauce at all)

Our recent visit was disappointing. Placed an online order, and they still forgot our appetizers. I called them about the issue, and it took 10 minutes for them to process the refund. Also, honey walnut shrimp only had a couple of tiny walnut pieces. Won't be back to this location any time soon. There are other local Panda Express locations that are better.