1/5 Esther B. 2 months ago on Google β’ 4 reviews New
My
husband
and
I
returned
to
the
restaurant
here
after
very
good
experiences
last
year.
This
year
was
sadly
no
where
near
to
the
high
standard
we
were
expecting.
In
the
one
week
we
were
in
the
area
we
ate
here
3
times.
The
first
visit
involved
a
long
wait
of
nearly
an
hour
after
ordering
then
like
warm
food
finally
arrived,
not
even
any
parmesan
cheese
for
the
bolognese,
that
arrived
10
minutes
later.
We
complained
and
a
very
helpful
apologetic
man
named
Raphael
was
very
compassionate
and
assured
us
we
should
return
and
this
wouldn't
happen
again.
We
returned
the
following
night,
welcomed
back
by
Raphael
and
had
a
totally
different
experience,
the
Tilapia
and
the
Goat
soup
were
excellent
and
the
service
was
back
to
what
we
would
expect.
On
our
last
night
we
went
back
before
we
returned
to
the
UK.
Raphael
wasn't
there
this
time,
we
both
had
Goat
soup
again,
but
sadly
there
was
a
long
wait
of
almost
an
hour!
Again
was
lukewarm
but
this
time
watery
with
no
chillis.
No
food
manager
was
available
but
a
lady
appeared
and
came
over
to
offer
apologies.
We
were
offered
a
free
meal
which
we
declined
as
we
were
so
unhappy
with
the
food
and
service
that
night.
The
last
night
of
our
holiday
was
ruined
after
we
gave
this
restaurant
the
benefit
of
the
doubt.
For
the
expensive
prices
I
would
expect
top
class
service
and
food
as
we
experienced
last
year
and
on
our
previous
visit
that
week.
Extremely
dissapointed.