1/5 Cecile M. 2 years ago on Google
DON'T
GO
HERE!
If
I
could
have
given
0
stars
I
would.
We
especially
booked
a
nice
hotel
on
our
last
day
in
Panama,
to
enjoy
some
luxury,
but
their
customer
service
is
so
so
bad.
We
arrived
really
early
in
the
morning
from
a
nightbus
from
Bocas
del
Toro.
We
were
very
tired
since
we
hardly
slept,
and
hoped
for
an
early
check
in.
This
was
only
possible
if
we
paid
half
of
the
price
of
a
night
extra.
Not
really
nice,
but
ok.
Then
we
asked
if
we
could
use
the
swimming
pool
earlier,
that
seemed
to
be
really
difficult,
and
they
had
to
ask
the
manager.
We
never
got
an
answer.
Then
we
asked
for
breakfast,
which
was
being
served
at
that
time.
Since
we
were
leaving
the
next
day
at
5:30,
we
would
not
have
any
breakfast
then,
so
we
asked
to
have
it
the
day
before.
Also
that
was
not
possible.
Instead
of
this
we
went
out
for
the
day,
waiting
till
we
could
finally
check
in.
Then
we
asked
if
it
was
possible
to
have
a
breakfast
take
away
box
for
the
next
morning,
since
we
could
not
make
it
for
breakfast,
because
of
our
flight.
That
was
really
hard,
they
had
to
ask
the
manager,
but
in
the
end
it
was
possible.
AGAINST
AN
EXTRA
COST..
of
like
15
dollar
pp?!.
We
had
breakfast
included,
but
somehow
they
don't
let
us
use
it.
We
find
this
really
unfriendly
and
not
good
customer
service.
Very
unhappy
and
would
not
stay
here
again.
Stayed
at
so
much
more
smaller
and
cheaper
hotels
that
had
us
check
in
earlier
at
no
additional
costs,
and
made
us
a
breakfast
box
to
take
away,
and
we
could
always
use
all
the
facilities,
also
before
checking
in.
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